2 of 2 Customer Service Jobs in Chippenham

challenges and translate these into effective technical solutions Key responsibilities include managing Microsoft 365/N365 services, supporting automation and workflow solutions, contributing to service improvement initiatives, and assisting with digital transformation projects. The postholder will provide technical expertise across Microsoft technologies, troubleshoot complex issues, support governance and security … requirements, and help ensure services are delivered in line with NHS standards and best practice The successful candidate will contribute to service development, identify opportunities for continuous improvement, produce technical documentation, and work with suppliers, stakeholders and project teams to deliver successful outcomes. They will be expected to remain ...

appropriate supervision and in line with agreed requirements Support internally developed applications and investigate incoming errors, ensuring issues are progressed and resolved within agreed customer Service Level Agreements (SLAs) where appropriate Monitor and manage error logs, backups and red box errors received into the support folder, using appropriate … First-Time result before implementation Support the development and implementation of changes, upgrades and new functionality, including assisting the onsite team during go-live Customer and User Support: Provide technical and application support to customers through telephone, email and other appropriate communication channels Take incoming calls and deal with ...