Function: Service Unit: Business Location: Westwells road, Corsham, United Kingdom This role requires you to be able to pass Developed Vetting clearance. See this link for more info: Developed Vetting Clearance Why this job matters In this role, you will support national defenses by working closely with customers to enhance communication. You’ll monitor and support TDM/IP … services at the Primary Network Control Centre, managing data devices, secure networks, and email services. As part of a small, skilled team, you’ll ensure customerservice delivery on secure and non-secure contracts, using initiative to resolve issues proactively. What you’ll be doing Provide 2nd and 3rd line support for secure voice services, including provisioning, fault … diagnosis, and problem management. Proactively address complex issues on customer voice networks and ensure timely incident resolution. Follow and maintain operational strategies to ensure uptime, performance, and security within budget constraints. Monitor systems and manage incidents to respond promptly to requests and changes. Ensure functionality and security routines meet contractual obligations. Skills You'll Need Proficient in TDM technologies More ❯
dedicated approach to R&D, problem solving, and are able to act quickly in assessing a situation. We want you to relish in the provision of a first class service to our customers and be able to communicate at all levels to ensure understanding. Either working alone or part of the team, we want you to come up with More ❯
dedicated approach to R&D, problem solving, and are able to act quickly in assessing a situation. We want you to relish in the provision of a first class service to our customers and be able to communicate at all levels to ensure understanding. Either working alone or part of the team, we want you to come up with More ❯
brings a methodical approach to problem solving and are able to act quickly in assessing a situation. We want you to relish in the provision of a first class service to our customers and be able to communicate at all levels to ensure understanding. Key Responsibilities: Install, configure, test and maintain Microsoft and VMWare operating systems, application software and More ❯
IT Service Desk Technician Corsham (SN13) Onsite Salary £26,000 - £30,000 25 days annual leave inclusive of up to 3 days Christmas shut-down Buy or sell up to 5 days annual leave Annual Wellbeing allowance Two pension schemes to choose from Private Medical & Dental Insurance + discounts for additional family members Life Assurance scheme up to … x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We are looking for a proactive and customer-focused IT Service Desk Technician who takes pride in delivering high-quality first line support across a range of IT services. You will be the first point of contact for … users, responsible for logging, triaging, and resolving incidents, service requests, and queries. This role requires a person with a keen eye for detail, strong communication skills, and a methodical approach to troubleshooting. Youll be comfortable working with users at all levels, ensuring they feel supported and informed. You will also co-ordinate with third-party suppliers to arrange hardware More ❯
dedicated approach to R&D, problem solving, and are able to act quickly in assessing a situation. We want you to relish in the provision of a first class service to our customers and be able to communicate at all levels to ensure understanding. Either working alone or part of the team, we want you to come up with More ❯
Corsham, England, United Kingdom Hybrid / WFH Options
Computacenter
Join to apply for the Customer Delivery Manager (SC Cleared) role at Computacenter 2 days ago Be among the first 25 applicants Join to apply for the Customer Delivery Manager (SC Cleared) role at Computacenter Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Computacenter As a Customer Delivery … Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. This may be part of a team of Customer Delivery Managers on a larger account, or you may take responsibility for the full scope of services on a smaller engagement or set of accounts. Within your area of responsibility, you will contribute to an … effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance targets. You will engage stakeholders within the customer organisation. You’ll make sure that Computacenter is responsive to their needs More ❯