Business Systems Support Analyst
Fivemiletown, County Tyrone, United Kingdom
Cooneen By Design Ltd
be the go-to subject matter expert for our business systems (especially our ERP) providing support and guidance to end-users. You’ll take the lead on managing incidents, service requests, problems, and changes, ensuring everything runs smoothly and meets agreed service levels. You’ll also play a key role in keeping our systems at peak performance – handling … BI to HR, Finance, WMS, and more. Keep systems running at their best by solving issues, monitoring performance, and minimising downtime. Work with vendors, escalate complex issues, and ensure service levels are met. Empower users with guidance, training, and easy-to-use resources. Lead service improvements, run DR drills, and support Lean efficiency projects. Help roll out new … We operate globally across multiple clothing markets, delivering specialist garment solutions tailored to our clients’ exact requirements. With over 250 employees across four companies, we combine creative design, exceptional customer service, and robust supply chains to consistently exceed expectations. Our business is built on stability, expertise, and a commitment to delivering outstanding results for every customer. The Cooneen More ❯
Employment Type: Permanent
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