1 to 25 of 26 Customer Service Jobs in Northern Ireland

ROLE TITLE: Field Service Engineer - entry-level or experienced LOCATION: Northern Ireland (Tyrone/Fermanagh/Monaghan/Donegal) COMPANY OVERVIEW GLORY has a positive, friendly and customer focused culture. We are looking for a Field Service Engineer to join our growing business and Field Service … businesses in more than 100 countries optimise the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience. We offer peace … putting cash to work, and helping customers enhance the value that their staff and facilities add to their business . ROLE PURPOSE The Field Service Engineer operates directly in the designated field territory and services/maintains company equipment while forging good business relationships with our customers. We have more »

Allowance+ prvate medical/dental insurance + many more Location: Belfast *MUST BE UK BASED AND SC ELIGIBLE. NO SPONSORSHIP PROVIDED* The Senior Field Service Engineer will be responsible for diagnosing and repairing various IT equipment such as servers, PCs, laptops, printers, and point of sale systems (EPOS) at … different customer sites throughout the UK. They will ensure adherence to company processes, procedures, and contractual obligations while upholding excellent customer service standards. Candidates should possess extensive experience as a Field Service Engineer, effective communication skills, and the ability to collaborate within a team environment. Reporting … Proficiency in installing, configuring, and supporting Server/Desktop/EPOS environments, as well as installing client software for various networking platforms at different customer sites in the UK. Adherence to documented procedures and safety precautions, including ESD protocols. Demonstrating effective problem-solving skills and the ability to adapt more »

Are you ready to safeguard our community while delivering exceptional customer service? Join our team as a Security Officer, where you'll be at the forefront of ensuring safety and security across various shifts - days, nights and weekends. With 40 hours per week, you'll have the opportunity … to showcase your customer service prowess, IT skills and exceptional communication abilities, both verbal and written. As a vital member of our team, you'll conduct thorough searches and patrols, requiring a diverse range of talents and perspectives. We welcome both male and female applicants, recognising the importance … procedures Respond to emergencies and security incidents, taking appropriate action to mitigate risks and ensure the safety of individuals and property Essential Skills Good customer service and written/verbal communication skills Driving Licence & Access to own vehicle Computer literate Flexible to work days, nights and weekends About more »

Role: Customer Service Associate Location: Belfast BT2 Salary: £25,838 Why Choose Us? Performance-based annual salary reviews, offering potential salary increases up to £3000 over three years. Flexible working options including remote work or office-based in multiple locations. Professional development opportunities and a people-focused environment. … Comprehensive employee benefits. Requirements: Familiarity with CRM systems. Proven experience in high-volume customer service. Relevant educational qualifications. Proficiency in data entry and retrieval software. Empathy and a customer-centric approach. Excellent organisational skills, with the ability to multitask and prioritise workloads. We celebrate diversity and are committed more »

a pivotal member of our Operations Team, you will play a crucial role in installing, configuring, testing, maintaining, and supporting Lava Group systems at customer sites. Your dedication to customer service will shine through as you provide top-notch on-site and remote technical support, ensuring that … customer issues are resolved promptly and satisfactorily. Your proactive mindset will drive you to implement contingency procedures, constantly striving to improve service quality. Additionally, you will have the opportunity to contribute to the ongoing development of our products by providing valuable feedback and ideas for improvement. The Individual … keen interest in IT. With at least 1+ years of experience in a technical support/installation role, preferably within electronics or Fire & Security service industries, you should be adept at using PC-based support tools. Your logical, methodical thinking coupled with creative problem-solving abilities will set you more »

and lead a team of engineers. Requirements: Full clean driver's license. 1+ years of experience in installing vehicle tracking systems. Excellent communication and customer service skills. Background in auto electrical work. IMI (Institute of the Motor Industry) certification would be beneficial but not essential. Ability to commute … from the Belfast area. Great customer service and communication skills. This is a fantastic opportunity for a Field Mobile Engineer to play a key part in the development and growth of this exciting company. If you are interested in this position, please apply now by email: margaret.parker-grimes more »

This role is covering Northern Ireland & Republic of Ireland - Specifically the North and North West of Ireland To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt … and develop service needs in line with changes in products and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer … guidelines and recommendations from service management. Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the more »

Job Title: Senior IT Field Service Engineer Salary: £29,000 + 5K Bonus + Company Car, Fuel Card, Paid Parking, Company Pension Type Of Employment: Permanent Location: Belfast Working hours: Monday – Friday between shifts between 08:30 – 17:30 Are you an experienced IT Field Service Engineer who … enjoys being on the road and travelling to different customer sites. If so, we are recruiting an exciting opportunity for a Senior Field Service Engineer to join one of our Belfast clients. As a Senior IT Field Service Engineer you will: Travel to various customer locations … certifications on Servers & Laptops (HP, Dell, Lenova etc) Hold or be eligible to obtain SC Clearance Be a confident communicator · Maintain high levels of customer service · Work well as part of a team · Develop, grow and maintain professional working relationships with all customers & internal stakeholders · Form pat of more »

Technical Support Engineer – Belfast We are on the lookout for a Technical Support Engineer to join a Global Tech Organisations in their Customer Success Team to work alongside their Technical Experts to support clients and offer an amazing experience. Technical experience is focused around Sharepoint , Teams or O365. This … teams focused is offering excellent customer service . Experience: Technical Customer Experience SharePoint Microsoft Teams External Customer Facing Experience Time Management - Able to handle backlog. Contract Details: PAYE Contract 18 Months Contract Hybrid Working Please apply for immediate consideration. more »

Are you passionate about providing exceptional client service? Do you thrive in a dynamic environment where you can make a real impact? We're looking for a Client Service Intermediate Analyst to join a great team! Job Purpose: As a Client Service Intermediate Analyst, you'll play … a crucial role in addressing external client issues and ensuring ongoing client service support. You'll collaborate with the Client Service team to provide solutions and support, making a difference to our global clients. Responsibilities : Client Portfolio Management: Manage a portfolio of high-profile global clients across ETD … written and verbal communication skills, with the ability to influence stakeholders. Analytical Acumen: Strong investigative and analytical skills. Client Focus: Consistently deliver high-quality customer service, building strong client relationships. Education : Bachelor's degree or equivalent experience. Sounds like a good fit for you - apply today! Hays Specialist more »

Client Services Analyst Join a leading global bank with a rich history of innovation and client service excellence. The organization operates across multiple regions, providing cutting-edge financial solutions to a diverse clientele. Our client is seeking a talented Client Service Analyst to join a dynamic team. In … this pivotal role, you will be responsible for providing exceptional client support, addressing inquiries, and ensuring a seamless customer experience. You will manage a portfolio of high-profile global clients, facilitating trade lifecycle processing, cash and collateral management, and client service reviews. Key Responsibilities: Manage a portfolio of … high-profile global clients across various financial products Oversee trade lifecycle, cash and collateral, static and FX processing Conduct regular client service reviews and ensure timely resolution of queries Analyze client portfolios, identify root causes, and implement preventive measures Collaborate with internal teams to optimize client experiences and processes more »

Contract | £30,000 Equivalent Salary Experis recruitment have partnered with a Global Tech Giant to recruit multiple Technical 2nd Line Support Engineers in a customer-facing role. The successful candidate will be responsible for the strategy, design, and implementation of the end-to-end customer experience for our … of their Belfast office. Our client sees support engineers as a frontline technical resource for their customers, you will be expected to deliver exceptional customer service whilst also taking the opportunity to up-skill yourself technically and personally. Key Responsibilities: Responsible for the customer support experience. Own … troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams. Identify cases that require escalation. Create and maintain incident management requests to product group/engineering group. Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer more »

seeking a Senior Windows System Administrator with a strong background in the Windows server system space to carry out a broad range of operational service and support assignments. You'll manage, install, build, monitor and support the Microsoft windows Servers. You'll also be responsible for ensuring that the … tools products. Proven ability to learn new technologies quickly to a high level of proficiency. Strong problem-solving and troubleshooting skills. Excellent communication and customer service skills. Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career. Assignments with global companies and opportunities more »

Contract | £30,000 Equivalent Salary Experis recruitment have partnered with a Global Tech Giant to recruit multiple Technical 2nd Line Support Engineers in a customer-facing role. The successful candidate will be responsible for the strategy, design, and implementation of the end-to-end customer experience for our … of their Belfast office. Our client sees support engineers as a frontline technical resource for their customers, you will be expected to deliver exceptional customer service whilst also taking the opportunity to up-skill yourself technically and personally. Key Responsibilities: Responsible for the customer support experience. Own … troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams. Identify cases that require escalation. Create and maintain incident management requests to product group/engineering group. Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer more »

has celebrated over 27 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … patterns and best practices, working with development teams as well as directly with customers. Technical subject matter expert. Lead technical development teams across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards. Liaise directly with customers to more »

has celebrated over 28 years in the IT industry and we continue to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … 2+ years project experience developing solutions using the Power Platform (Power Apps Canvas/Model Driven Apps, Power Automate, Power Virtual Agents). Excellent customer service and communication skills. Experience configuring and using Microsoft Data verse advantageous. Experience with Agile methodologies and working in delivery teams. Experience configuring more »

and maintaining relationships with supply chain partners and customers. and document processes for standardisation and continuous improvement. in-depth business knowledge of product and customer requirements. Essential Criteria: experience in International transportation ie Ocean (Container/RORO), Road (Truck) and Air. Approx 2 years relevant experience. Skills in Microsoft … pressure environments and adapt quickly to changing circumstances. to work on your own initiative and think outside of the box to solve potential problems. & customer service driven. Desirable Criteria: Good Working Knowledge of Visio, Power Bi, Power Automate, Salesforce Essential candidate characteristics: communication skills. team player. to gain more »

to succeed Strong relationship-building skills with the ability to nurture key client relationships and negotiate complex sales contracts particularly at C-suite level. Customer-centric approach to understanding and addressing client needs. Strong leadership qualities, including the ability to inspire and motivate sales teams, foster a positive work … time and resources and a sound approach to qualifying opportunities are essential Works cross-functionally with peers within Sales and across Product, Marketing, and Customer Success to ensure a seamless customer experience through contract stage, signature, and handoff Ability to travel throughout the UK & Ireland as required Job … pursuing new business opportunities, expanding market reach, and maximizing sales revenue from existing clients. Implement effective sales techniques and processes to achieve sales targets. Customer Relationship Management: Cultivate and maintain strong relationships with key clients and strategic partners. Understand client needs, address concerns, and deliver exceptional customer service more »

and Green Bioenergy Operations. There is an ever-growing modern fleet consisting of over 120 vehicles and 200 trailers operating our just in time service with environmental sustainability at the forefront of everything we do and making us unique in the market for our customers. The Role: As General … Operations & Facilities across 3 sites. This involves ensuring that all daily operations are carried out in an efficient and effective manner to meet our customer needs. Leading, managing and motivating the Warehousing Teams to deliver on the strategic and operational objectives. You will be involved in operational design, solutions … from colleague engagement, absence management, employee relations and disciplinary and grievance. Ensure labour is proactively managed to ensure capacity is available to meet the customer needs. Manage the overall performance, linked to KPI’s to ensure activity is recorded and measured to optimise efficiencies across the department. Ensure that more »

onsite in Belfast. This role does fall Outside IR35. Key skills Office 365 Exchange Windows Operating Systems Active Directory Working knowledge of Durabooks Strong Customer Service skills. If you are interested in this role and would like to understand more then please click apply. more »

Building Materials, Building Products, Rainsceen, Faade, Cladding Location: Belfast Remuneration: £50,000 - £60,000 Benefits: Travel expenses paid, pension, health care, 2x death in service, 31 days annual leave (including bank holidays) The role of the Procurement Manager Construction Materials will involve: Procurement Manager position dealing with a high … quality of raw materials on time to the manufacturing facility Collaborate with supply chain teams across site materials planning, inventory, and logistics to achieve customer service levels and OTIF targets Development of a centralised procurement function for selected departmental overhead spend to drive synergies, quality and reduce costs more »

legal, and professional verticals the best possible experience with our products. With a 20+ year history of building world class products and delivering unrivalled customer service we have established longstanding relationships with many of the top financial institutions and legal firms in the world, and our hard work … of the Year in Digital DNA Awards Belfast 2024 Job Description An exciting, brand new role has emerged from our ambitions to enable our customer operations teams with automated processes, and we are currently searching for a Lead Process Automation Developer. This person will join our flagship product team … be reporting into the Development Manager. You will be responsible for designing, implementing, and testing the automation of tasks, carried out by our Managed Service teams. You will be working alongside the Managed Services teams to prioritize projects and define requirements, and will have the opportunity to contribute to more »

health and safety procedures are always followed. Report instances of property at risk of being lost, stolen, damaged and/or vandalised. Provide exceptional customer service to clients, visitors, and staff Patrolling vehicles and on foot Alarm and cctv monitoring Lone worker checks Visitor and contractor management Essential … a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment Excellent communication skills and a strong customer focus Computer literate Flexible Able to work independently as well as part of a team No current criminal convictions. Punctual and reliable About Company more »

Have the equivalent of five GCSEs at grade C or above and at least one-year administrative experience in an office environment. Have good customer service skills, along with excellent verbal and written communications skills. Be a good Team player with the ability to work on one's … requisitions for all staff within the section along with diary management of stakeholders. Be responsible for maintaining efficient recording and filing systems within the service as directed by the programme manager. Delegate tasks to the office team in the absence of senior management. You will benefit from: Full training more »

for an experienced Assistant Centre Manager to join our fantastic team! This part-time post is a key role in enhancing the operational performance, customer experience and the ultimate financial performance of the centre. Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including offices … locally, regionally and nationally by selling and marketing the product offering whilst enhancing its reputation for excellence. You will also deliver a market leading service to the Innovation Centre community in facilities, support and collaborative connections. This is a part-time role, working 22.5 hours per week. We are … quality of an Innovation Centre Previous experience in an office environment preferred Clearly identifiable leadership skills in order to manage a team within a service environment, ensuring overall performance is maximised Evidence of excellent negotiation skills within previous roles Able to communicate effectively and engaging with relevant stakeholders and more »