14 of 14 Customer Service Jobs in Northern Ireland

Customer Engagement Specialist Antrim | Hybrid Working Available Salary up to £28,000 per annum Hours: Monday – Friday, 9:00am – 5:30pm We are delighted to be working with a well-established and forward-thinking company based in Antrim , who are seeking a Customer Engagement Specialist to join their … growing team. In this role, you will be the primary point of contact for customers. You’ll play a key role in building strong customer relationships that drive satisfaction, loyalty, and long-term retention, while working closely with Sales, Marketing, and Support teams to deliver a seamless customer ...

identify new opportunities, and build and maintain strong relationships with clients. You will also develop strategies to drive business growth and provide excellent customer service to address client needs. The role requires analyzing market trends and data to support decision-making and help achieve organizational goals. Qualifications Strong … trends and evaluate business opportunities Exceptional Communication skills to foster client relationships effectively Experience with Lead Generation and Market Research Commitment to providing excellent Customer Service and addressing client requirements Highly organized, detail-oriented, and self-motivated with the ability to manage multiple priorities Proven track record ...

Salary: £38,000 per annum Shift Pattern: Monday - Friday, 09:00 - 17:00 100% office-based Key Purpose of the Job: Working alongside the Customer Services and Scheduling departments to provide customer and engineering support in a timely and efficient manner. Reducing the number of calls passed … users and engineers, both internally and externally. To ensure prompt and accurate information is scheduled. To prioritise workload and meet contractual deadlines. To answer customer telephone calls, ensuring internal customer service standards are met. Any other reasonable requests from the line supervisors and the Head of Service ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

reports and confidently liaise with external vendors, internal technical teams and end-users. You will also provide DMS training and upskilling of the IT service desk team. The role suits someone who can demonstrate excellent customer service skills and work with stakeholders at all levels ...

solve problems? As aTechnical Services Engineer at BlueZinc, part of CearCourse, you will be responsible for logging and addressing tickets, maintaining detailed records of customer interactions, and engaging with customers professionally and amicably. This role encompasses various areas such as Technical Support, Bug Investigations, Knowledge Base Articles, Onboarding, Migrations … businesses with our industry-specific software and embedded payments solutions. Required skills and Experience Experience of database use (preferably SQL Server) Experience working in customer service in an IT environment Experience in using and supporting Windows OSand Windows Office applications Experience in dealing with customers face-to-face ...

this opportunity you must have or hold the following: • Fire Knowledge (Advanced, kentech and morley would be useful) • Good Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work by yourself and within a team • Full … wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand ...

Secure new clients, generate sales to achieve required targets and manage customer accounts. Core Responsibilities: To always maintain a high level of customer service and business integrity. To always be presentable both in appearance and manner. To promote the business and look for additional sales opportunities. Constant … conflict and encourages co-operation within and across teams and groups Highlighting problems, opportunities and areas of concern which would create risk within a customer relationship/experience or hinder development opportunities. Liaising with internal resource and third parties managing communications and coordinating efforts in support of successful bids ...

Amazon, Walmart, Instacart & Target The Role Lead on relationships with Enterprise brands Drive revenue from new business wins Deliver exceptional levels of sales and customer service to large, strategic clients and prospects Remote - must be UK based Desired Skills & Experience Strong preference for selling retail media ...

follow up on leads Collaborate with sales and marketing team to develop strategies for reaching sales targets including account mapping and ABM Use customer relationship management (CRM) software to manage leads and sales activities Stay up-to-date on market trends, competition, and industry developments Provide regular reports … share best practice Job Profile: skills traits, and experience 5 years+ of experience in sales 2+ years of outbound SaaS SDR experience Proficiency in customer relationship management (CRM) software is essential. Social selling will be key - LinkedIn, Leaf forensics, email marketing exposure is desirable. Excellent verbal, written communication skills ...

Handoffs – ≥ 90 % NPS on deals you scope. Key KPIs Results – ramped quota attainment. Pipeline – ~3× quota coverage. Activity – target discovery/demo sessions weekly. Customer Experience – ≥ 90 % NPS on your deals. What You'll Be Doing Lead portal audits; quantify revenue gaps and ROI. Co-sell with HubSpot … target net-new and expansion deals Craft proposals, quotes, SOWs; negotiate and close. Share customer insights with Product, Marketing, Delivery. Keep HubSpot CRM ≥ 95 % hygienic. About You 4 + yrs hands-on HubSpot (admin, RevOps, CSM, consultancy). Proven upsell/cross-sell or business-case experience. Eager ...

level in: • German • French • Dutch • Swedish • Norwegian • Finnish • Danish What you will be doing: • B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings • Build rapport & nurture relationships with C-level prospects in EMEA region … main point of contact for your clients and provide exceptional customer service. • Prospecting new clients to identify their pains and qualify interest in the new SaaS solution • Ensure warm handover of qualified opportunities for bigger deal value to Account Manager to negotiate further What ...

build solid career in Tech Sales! Full training provided! What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in DACH region … main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Negotiate and close deals of up to EUR 5,000 and ensure warm handover of qualified opportunities for bigger deal value ...

build solid career in Tech Sales! Full training provided! What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in French or Benelux … region Act as a main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution What's In It For You? OTE Year 1: £30,000 (base + bonus) Hybrid working model: Work ...