1 to 25 of 27 Customer Service Jobs in Northern Ireland

Work In The UK- Not Suitable For Visa Holders. Role is available in the following locations too: Belfast, Edinburgh, Manchester Shape the future of customer and service experiences. Solve complex problems. Deliver meaningful change. We're transforming how organisations serve their customers, employees and communities. We're looking … Senior Consultants with a passion for service transformation, customer experience and human-centred design to join our growing team. This is an opportunity to work alongside exceptional talent across Service Design, Customer Strategy, UX, Product, Research, Data and Engineering, helping some of the UK's leading ...

Belfast, Edinburgh, Manchester We help organisations solve complex challenges by designing and delivering better services, experiences and outcomes. We're looking for a Consultant - Service Transformation to join our growing team and help clients rethink how they serve customers, colleagues and citizens. This is an exciting opportunity to work … alongside Service Designers, Product Managers, User Researchers, Engineers and Strategists to create customer‐centric services that deliver measurable business value. What you'll be doing As a Consultant, you'll support the delivery of service transformation engagements from discovery through to implementation. Your responsibilities will include Conducting ...

hire for this role. Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake … those who display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description Role Overview As a Service Delivery Manager , you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely with customers ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!. Job Description Role Overview As a Service Delivery Manager , you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely with customers ...

hire for this role. Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake … display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description Role Summary Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … display and foster them, its deeply embedded within our DNA. Invest in us and well invest in you! Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared ...

Role: Lead AI Solution Architect (Customer)Team: Song AI & Data – AI & Modelling Craft, UK&ILocation: London/ManchesterCareer Level: Manager (L7)We AreAccenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology … imagination, technology and intelligence. Visit us at: The TeamWithin Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

Field Service Engineer, Medical Diagnostics Systems *** An excellent opportunity for service engineers from a range of backgrounds (including photocopier and ATM) to get their first role within the medical field service sector*** Overall Earnings £50,000 Basic Salary £45,000 Bonus 10% Company Car or Car Allowance … iPad 27 Days Holiday Plus Bank Holidays Company Credit Card Opportunities To Progress Into More Senior FSE Roles In The Future The Role – Field Service Engineer, Medical Diagnostics Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible ...

Field Service Engineer, Medical Diagnostics Systems *** An excellent opportunity for service engineers from a range of backgrounds (including photocopier and ATM) to get their first role within the medical field service sector*** Overall Earnings £50,000 Basic Salary £45,000 Bonus 10% Company Car or Car Allowance … iPad 27 Days Holiday Plus Bank Holidays Company Credit Card Opportunities To Progress Into More Senior FSE Roles In The Future The Role – Field Service Engineer, Medical Diagnostics Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible ...

Field Service Engineer, Medical Diagnostics Systems *** An excellent opportunity for service engineers from a range of backgrounds (including photocopier and ATM) to get their first role within the medical field service sector*** Overall Earnings £50,000 Basic Salary £45,000 Bonus 10% Company Car or Car Allowance … iPad 27 Days Holiday Plus Bank Holidays Company Credit Card Opportunities To Progress Into More Senior FSE Roles In The Future The Role – Field Service Engineer, Medical Diagnostics Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible ...

opportunity to grow and develop. MINIMUM (ESSENTIAL) REQUIREMENTSExpertise in Microsoft Dynamics CE and Power Platform Products: Proficiency in several of the following products: Sales, Customer Service, Customer Insights, Field Service, Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI.AI features within Microsoft Dynamics … client-facing situation. Help set clear expectations of standards of behaviour, and speed and quality of delivery that reflect the levels of professionalism and service we expect to provide to our customers, and how we treat each other, encouraging personal growth, achievement and satisfaction. Embracing our differences At Kainos ...

This role combines eLearning development support, NVQ centre coordination, and general administrative responsibilities to ensure the smooth delivery of digital learning programmes and exceptional customer service. Key Responsibilities Administration & Customer Support Manage incoming emails and respond to enquiries in a professional and timely manner. Provide advice and assistance … prospective and existing clients regarding training courses, bookings, and learning solutions. Support customer interactions via telephone, email, online platforms, and face-to-face communication. Maintain accurate and comprehensive learner, client, and course records across organisational systems. Ensure all information entered training and learning management systems is accurate ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

outstanding service. Acting as the primary point of contact, you'll help customers maximise the value of their telecoms solutions while driving revenue and customer retention. Key Responsibilities Manage and develop an existing portfolio of business customers. Identify opportunities to grow revenue through cross-selling and upselling telecommunications, connectivity … mobile and related business solutions. Build strong, long-term customer relationships by understanding each client's business objectives and future requirements. Deliver a high standard of account management, ensuring customer enquiries and service issues are managed efficiently and professionally. Conduct regular account reviews to identify contract renewal ...

Microsoft Power Platform (5+ years experience), including: Strong Dataverse and model-driven app development Experience with CE modules such as Sales, Marketing, Customer Service, Field Service and Customer Insights) C# plug-in development and PCF development (TypeScript/React) JavaScript form customisation and Power Automate Knowledge … Azure, including SaaS and PaaS offerings Desirable Typescript REST API integrations Azure DevOps and Power Platform ALM Azure Functions APIM/Azure Service Bus AI Driven Delivery WHO YOU ARE: Our vision is to enable outstanding people to create digital solutions that have a positive impact on peoples lives. ...

Manager, Technical Services FrontlineLocation - Windsor, UKType of Work - OfficeRole OverviewThe Technical Services Frontline Manager leads the frontline team, ensuring exceptional customer service and adherence to service level agreements (SLAs). In addition to managing Tier 1 operations, this role coordinates with other teams to deliver new technologies … opportunities for advancementBuild team resilience by promoting a collaborative and supportive environment where employees feel valued, heard, and motivated to growOperational Oversight Oversee daily service desk operations, ensuring requests and incidents are resolved promptly and SLAs are consistently metMonitor ticket queues, call metrics, and customer feedback to ensure ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake, ensuring that our customers … enhancements and the shift towards AI‐driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future‐fit patterns. You will work closely with architects, product owners and stakeholders ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

guidance. Assist the IT Manager with technology improvement projects, supplier coordination, and practical rollout activities. Essential Criteria: Previous experience in an IT support, helpdesk, service desk, or technician role. Working knowledge of Windows devices, Microsoft 365, basic networking, printers, mobile devices, and common business applications. Ability to troubleshoot issues … methodically, document fixes clearly, and escalate appropriately when required. Strong communication skills and a customer-service mindset when supporting users at all levels of the business. Organised, reliable, and able to prioritise support requests in a busy operational environment. Valid UK driver’s licence. HND in Computing ...

Confident using MI to drive data driven commercial discussions with stakeholders and meeting KPIs set for recruitment delivery. A proactive team player with strong customer service and problem-solving skills. An appetite for supporting continuous improvement opportunities in end to end processes to benefit operational efficiency and best ...

confidence using tablet technology. Reliable, professional and self-motivated. Ability to work independently and manage assigned shifts. Ideal Experience Previous experience in any customer-facing role would be highly advantageous, including: Customer Service Retail Sales Hospitality Brand Promotion Events Fundraising Field-Based Roles Training & Support All successful ...

confidence using tablet technology. Reliable, professional and self-motivated. Ability to work independently and manage assigned shifts. Ideal Experience Previous experience in any customer-facing role would be highly advantageous, including: Customer Service Retail Sales Hospitality Brand Promotion Events Fundraising Field-Based Roles Training & Support All successful ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

process information/data to support operational needs * Write and process orders, ensuring details are correct * Compile statistics and maintain clear records * Provide customer service through telephone and face-to-face interaction What you'll bring: * Demonstrable administrative/clerical experience in an office environment * Strong organisational skills … ability to manage information efficiently (paper and digital) * Comfortable handling routine office tasks and working with IT and equipment * Confident communication for telephone and customer-facing support * A reliable, professional approach to maintaining accurate processes and records Additional information: * No phone work and no parking on site * Teams' interviews ...