17 Customer Service Jobs in Coventry

month fixed-term contract. The Benefits - Salary of £23,500 per annum - 25 days annual leave plus bank holidays which increases with length of service - Defined contributory pension scheme or pension auto-enrolment scheme - Employee assistant scheme (health assured) - Flexible working (subject to pre-approval) - Perkbox access to over … exclusive perks and discounts - Medical cash plans - Enhanced maternity and adoption pay - Rewards for length of service - Health & wellbeing events and initiatives - Fee voluntary day - Employee rewards - Free Parking - Free drinks - Hybrid working potential This is an exciting opportunity for a personable customer service professional with order … to hear from you! The Role As an Awarding and Certification Co-ordinator, you will be responsible for accurately processing customers orders to agreed service level agreements for the production of certificates/e-certificates and skills registration SmartCards/e-Cards. Scanning and uploading learner images, you will more »

Your responsibilities: Customer Relationship: Lead the daily interaction with the Customer representatives. Responsible for developing a long-term relationship with the customer representatives on all levels – including senior management Prime interface between the customer and the contractor service unit’s also with Kapsch sub-contractors … and resolver groups service level management. Recognize and develop technical and financial optimization potentials or post-market potentials in the respective operational management/service contracts and areas. Developing and manage change requests Compliance with customer-related SLA parameters, action plans to address issues. Monthly Service Reports - oversee data collection & inputs from service managers such ach Incident and Problem managers. Provide report commentary and context. Customer service reviews - organize, chair, minute, track/chase actions. Internal governance meetings - organize, chair, minute, track/chase actions. Sub-contractor service reviews – review performance more »

A highly motivated Field Service Engineer is needed to join the team at one of the UK's leading industrial cleaning machine distributors based in Coventry on a full-time basis. As a full-time permanent field service engineer, your role will be to service and repair … industrial cleaning machinery whilst maintaining excellent customer service. The successful candidate will need to be based near Coventry. This is an exciting opportunity to progress your career with a well-established company! About the Company They supply services and hire commercial and industrial cleaning machinery across the UK. As … a market leader within the industry, they have a reputation for excellent service levels and the supply of first-class industrial equipment. Key Responsibilities: Working with customers to get their machinery serviced to a high standard Attending machine breakdowns to put the customer's machines back into service more »

We are looking for x2 Customer Success Managers to join our Business Development Team based in Coventry. Reporting to the Head of Sales operations, the Sales Operations team is tasked with acquiring, managing, and growing our customer relationships whilst maximising margins. This key role will work proactively to … provide support services to customers with a focus on maximising sales operations effectiveness and customer experience. Duties and Responsibilities The role will foster and cultivate client relationships to help The MTC develop even greater levels of customer intimacy. Liaising, influencing and working alongside the Marketing team around specific … events, collateral required for Sales, Bids, or other customer related events. Support the collations and production of customer and business specific presentation/Case Studies to ensure this is to the required standard. Ensuring relevant business information/Sales reports are produced and shared when necessary. Working closely more »

is a great opportunity to join a fast-growing team with strong core values on Quality of Health, Work/Work-Life Balance, accountability, service and Integrity. Position : CAE Process Automation - Project Engineer Job ID : QDSL082301 Job Type : Permanent Location : TBC (Within UK) Key Responsibilities Responsible for automating virtual … backlog refinement, retrospective and sprint planning. Present achievements at showcases. Support internal customers of our business where necessary. Support software vendors, universities and engineering service providers when necessary. Support outsourced methods projects as required. Support the training of CAE members. Support familiarisation of CAE members with CAE automation processes. … with utmost quality within agile framework. Dynamic & static attribute targets to be integrated into the product design assessment. Support prototype design freeze activities for customer applications, support customer production/prototype sites & liaise with their engineering team. Develop and deliver new process training material. Undertake any other work more »

and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer/Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: · Monday to Friday - 8:30am to … Holidays) · 2 x Life Assurance · Pension Scheme · Private Medical Insurance Scheme · Company Sick Pay Scheme · Free On-Site Parking · Cycle to Work Scheme · Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability … we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and more »

Midlands Full time Our client is one of the leading entertainment and leisure chains in the UK. Priding themselves on offering the best in customer service, they ensure that each and every customer receives the highest level of service. With investment into the latest technology, they are … that see their customers return time and time again. With multiple sites across the UK, our client is now looking to recruit an additional Service Engineer to join an existing field-based team. This new role will be based across Leicestershire, Northamptonshire, and the West Midlands. Machine Technician/… Engineer – What we are looking for: Able to demonstrate a strong background in a similar field-based service support. Experience with gaming machines, server-based gaming products would be beneficial. A friendly manner with our customers and teams of staff. Good communication. Are constantly proactive and resourceful in their more »

verbal and written, with the ability to communicate with a range of people on a day to day basis. Administrative experience in a busy, customer facing environment. Knowledge of the national data systems relating to apprenticeships Understanding of the Apprenticeship Levy Understanding of apprenticeship issues and practice Excellent customer service skills. Good organisational skills. You will also need to be confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel. Person Specification General Requirements Essential Click Apply for this job above to view the Job Description on our … career site Desirable Click Apply for this job above to view the Job Description on our career site Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to more »

About the role Working in the IT Shared Services area of IT Service this role ensures ITIL best practice is adopted and promoted across the organisation. Continually assesses ways of working in order to develop or revise artefacts and processes that improve team efficiency and effectiveness. A role model … do reserve the right toclosethis advertisementearlyif we receive ahigh volumeof suitable applications. About you You are passionate about ensuring the business delivers a great customer service and experience. Seeking to understand how decisions impact the end user and asking question to gain insight into the customer perspective more »

workload effectively. We are looking for someone who is at ease talking to a wide range of staff groups and have excellent interpersonal and customer service skills. NHS experience preferred but not essential, it is more important to have a 'can do' attitude. Main duties of the job … See supporting documents Knowledge Essential See supporting documents Desirable See supporting documents Skills Essential See supporting documents Desirable See supporting documents Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other more »

Monday to Friday Assistant Production Manager based in the Manufacturing and Production industry Duties of a Assistant Production Manager based in Coventry Provide effective customer service, product data and technical support to internal stakeholders and customers. Support the Product Management Team in maintaining current product ranges. Assume responsibility more »

develop your technical skillset. Skillset : Windows Operating Systems Office 365 Active Directory 1st Line Experience Various Troubleshooting ERP Support Bespoke Applications Administration Group Policy Customer Service Experience To apply, send me your CV directly to me at ( thomas . craig @ intechnologygroup . com ) Or get in touch on more »

by Aviva -Up to £5,250.00 per annum in additional bonus -Our excellent benefits and rewards packages -Employer matched pension contributions up to 7.5% (service dependent) -Discounts on Aviva products and services -Savings and benefits schemes -Discounts and schemes for electric vehicle purchase for all employees -Holding several main … manufacturer approvals – Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen -Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields -Links with Thatcham to get the best products and training here in the UK -We have a variety of locations, hours more »

high level of building maintenance support to our client's sites. Form part of a team of facilities management support staff, ensuring that the service provided meets the contractual requirements and complies with all current regulations. Ensure all assets are always maintained and in a compliant condition. Ensure the … Be on-call as required What we are looking for * Time served apprenticeship or equivalent NVQ qualification in HVAC. * Minimum 5 years of providing service and maintenance on HVAC systems in a commercial environment. * NVQ or City & Guilds in the following: Electrical Engineer or equivalent * 18th Edition Electrical Wiring … in a clean and tidy manner to represent the company, in the most professional manner possible, utilising the uniform and PPE issued. * Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner. * Good understanding of current Health & Safety more »

Field Engineers Role in Brief: The service and maintenance of LPG and electrical Industrial Cleaning Machines. Fault finding, planned preventative maintenance of Industrial Cleaning Machines. Ensuring customer service is kept to a high level and any queries are addressed Adhering to safety guidelines set and all policies more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »