13 of 13 Customer Service Jobs in Coventry

company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. Be a helpful technician– Helpdesk Habits Customer Service course provided Input within team meetings Support queue– working on assigned tickets Technical calls- taking calls in technical queue and triage Tech onsite shadowing … assistance Customer Service Department Development- New ideas to Support Team Leader Time Management- Managing own tickets and time entries Customer site knowledge - Ability to retrieve/notice inconsistencies in info Ongoing Training Development - Assigned Training Personal and shared work area maintenance and cleanliness Follow company policies & procedures ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Service Desk Analyst Location: near Coventry Salary : £25,000-£27,500 Our client a Managed Service Provider based near Coventry is looking for an experienced Service Desk Engineer to join their close-knit team. If you thrive in a fast-paced MSP environment, deliver exceptional customer service, and enjoy continuous improvement, this could be your next move. About the Role Youll handle a mix of 1st and 2nd line support, providing both remote and occasional on-site assistance. Youll own tickets, communicate clearly with users at all levels, document processes, and contribute ...

Service Desk Analyst Location: near Coventry Salary : £25,000-£27,500 Our client a Managed Service Provider based near Coventry is looking for an experienced Service Desk Engineer to join their close-knit team. If you thrive in a fast-paced MSP environment, deliver exceptional customer service, and enjoy continuous improvement, this could be your next move. About the Role You’ll handle a mix of 1st and 2nd line support, providing both remote and occasional on-site assistance. You’ll own tickets, communicate clearly with users at all levels, document processes, and contribute ...

their Business Performance Intelligence team. In this pivotal role, you will help drive data-driven decisions that improve Parts & Accessories (P&A) revenue and customer satisfaction across a global network of 1700 retailers. As part of the Retailer Performance Intelligence (RPI) team, you will leverage insights from transactional data … shape strategies that enhance customer service and retailer performance. Key Responsibilities: Insight Generation: Analyze data from global retailers to identify actionable insights, driving strategies that improve revenue and customer satisfaction. Customer Retention Analytics: Own the calculation of retention metrics and develop consistent, data-driven strategies ...

Service Desk Analyst Location: near Coventry Salary : £25,000-£27,500 Our client a Managed Service Provider based near Coventry is looking for an experienced Service Desk Engineer to join their close-knit team. If you thrive in a fast-paced MSP environment, deliver exceptional customer service, and enjoy continuous improvement, this could be your next move click apply for full job details ...

Great Fit You’ll thrive in this role if you: Have experience as a Sales Assistant or Field Sales Consultant , in retail, hospitality, customer service, or face-to-face sales. Enjoy meeting people and having real conversations. Are goal-driven, disciplined, and resilient. Love learning new products ...

month maternity leave cover contract position. Umbrella Pay Rate: £34.27 per hour. The Opportunity: The Business Performance Intelligence function within the Global Customer Care team has enabled a strong data capability model across the organisation to leverage data driven decision making across all aspects of Parts and Accessories Revenue … performance and Customer Satisfaction. The role is part of the Retail Performance Intelligence team; our aim is to integrate data-driven insight into our operations to drive highly bespoke and predictive customer service. Key Accountabilities and Responsibilities: Insight generation: You will have access to a strong pool ...

Analyst - Retailer Performance Intelligence - £34/hr (Inside IR35) - Coventry/Hybrid - 12 Months Job Description : The Business Performance Intelligence function within the Global Customer Care team has enabled a strong data capability model across the organisation to leverage data driven decision making across all aspects of Parts … Accessories Revenue performance and Customer Satisfaction. The role is part of the Retail Performance Intelligence team, our aim is to integrate data-driven insight into our operations to drive highly bespoke and predictive customer service. Key Accountabilities and Responsibilities: - Insight generation. You will have access to a strong ...

part of the Retail Performance Intelligence team; our aim is to integrate data-driven insight into our operations to drive highly bespoke and predictive customer service. Knowledge, Skills and Experience: Essential: Good interpersonal skills with the ability to form and maintain strong relationships both across functions and in Regions … with customers to understand their problem statements and being able to simply translate these to delivery teams to cost and deliver against Development of customer centric user stories aligned to product features and products Excellent attention to details and an eye for Tableau dashboard artistry (use of colour, contrast ...

Onsite) Sponsorship: No Sponsorship Provided (Must have full right to work in the UK) The Opportunity: The Business Performance Intelligence function within the Global Customer Care team has enabled a strong data capability model across the organization to leverage data-driven decision-making across all aspects of Parts … Accessories (P&A) Revenue performance and Customer Satisfaction. This role is part of the Retail Performance Intelligence (RPI) team, where our aim is to integrate data-driven insight into operations to drive highly bespoke and predictive customer service. Key Accountabilities & Responsibilities Combine data from multiple sources to generate ...