2 of 2 Customer Service Jobs in Crawley

IT Solutions Engineer

Hiring Organisation
Focus Group
Location
Crawley Down, England, United Kingdom
enterprise customers—both remotely and onsite. Think solution architecture within your technical specialism, complex fault resolution, infrastructure audits, and site surveys. You'll attend customer calls for technical discussions and scoping, design best-practice solutions, and interface with account management, vendors, and project teams to deliver what customers actually … architect solutions within your technical specialism Excellent troubleshooting skills with a methodical approach to complex problems Strong desire to grow your technical knowledge and customer service capability Flexibility for adjusted hours or occasional overnight stays on larger projects Full valid UK driving licence (essential) Nice to have: Experience ...

Professional Services Engineer – Contact Centres

Hiring Organisation
Dupen Ltd (Dupen Recruitment)
Location
Crawley, West Sussex, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £42,000 per annum
platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery … necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge of telephony systems and protocols ( VoIP/SIP ). Highly ...