talented Radius colleagues. We've achieved big things already, but we're just getting started. This is where you come in... Job Description We are seeking an experienced IT Service Delivery Analyst to support the efficient delivery of IT Services across Radius. You will work within the Service Delivery team, focussing on areas such as software licencing, audit … minimising risk, and maintaining operational control over IT inventories and third-party services. The position is based from our head office in Crewe, Cheshire and reports into our IT Service Delivery Manager. Your responsibilities day to day will be... Work closely with the Service Delivery Manager to identify and drive service improvements, to ensure effective IT service delivery. Act as a liaison between end-users and IT teams to ensure effective communication and excellent customerservice, ensuring that IT services meet or exceed expectations. Support adherence to internal controls and compliance requirements. Manage IT contracts, tracking key dates, terms and service levels. Liaise with suppliers and vendors, resolving issues and monitoring performance. Analyse More ❯
journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job Description The role... The role of Customer Retention Advisor is really important to us. You will be responsible for the understanding of the drivers behind customers wishing to close their accounts by analysing and exploring current … key stakeholders and team members Have a good understanding of Microsoft Office (Excel, PowerPoint, and Word) Good organisation skills and ability to manage your own workload Experience in a customerservice/retention role is desirable Additional Information Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your More ❯
lookups. Confident communication skills. A curious, detail-focused mindset Be a great team player Excellent telephone manner Good English written skills If you've been building your skills in customerservice, administration, data or credit control, this role could be your ideal progression opportunity. If you are commutable to Crewe (100% office based) and would like to learn More ❯
no cold calling! Developing learning of suite of telecom products Fully explain features and benefits of our products. Working closely with key partners across the major networks. After-sales service to ensure customers are 100% satisfied. Obtaining additional orders or referrals from current customers. Qualifications A confident communicator who is a natural conversation starter. A strong sales background is … with the ability to think on your feet. Ability to negotiate and influence in more complex negotiations on the occasion they arise to find the best resolutions for the customer and the business. Additional Information Our benefits: Monthly commission scheme Pension plan Life assurance Employee fuel card scheme Electric Vehicle salary sacrifice scheme Employee assistance programme 24 hour wellness More ❯
no cold calling! Developing learning of suite of telecom products Fully explain features and benefits of our products. Working closely with key partners across the major networks. After-sales service to ensure customers are 100% satisfied. Obtaining additional orders or referrals from current customers. Qualifications A confident communicator who is a natural conversation starter. A strong sales background is … with the ability to think on your feet. Ability to negotiate and influence in more complex negotiations on the occasion they arise to find the best resolutions for the customer and the business. Additional Information Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions. More ❯
