2 of 2 Customer Service Jobs in Dudley

well-established manufacturing client are looking for an office-based Account Manager responsible for developing and maintaining strong customer relationships to drive customer satisfaction, retention, and revenue growth. Acting as the primary point of contact for general industry customers, the role focuses on having a deep understanding … customer requirements and delivering solutions that meet both customer and business needs. You will be working closely with Sales, Operations, Quality, Project Management and Finance teams, to coordinate effective solutions, resolve customer issues, and identify opportunities to grow existing accounts through upselling and cross-selling activities. Build ...

continued growth, we are looking for an experienced and commercially aware Technical Support Manager to lead our pump repair workshop and field service operations. This is an exciting opportunity for a technically skilled engineering professional who combines strong leadership capabilities with commercial awareness and a passion for delivering exceptional … customer service. The Role As Technical Support Manager, you will oversee the delivery of high-quality technical support services while driving operational efficiency and commercial performance. Acting as a key link between customers, sales teams, and technical personnel, you will ensure repairs and service activities are completed safely ...