1 of 1 Customer Service Jobs in Dudley

continually improving. Main duties of the job Key duties of the role include: Taking telephone calls as the 1stpoint of contact to the service Troubleshoot and resolve hardware and software related issues Completing user and resource requests Logging and managing own service desk tickets Escalating incidents where appropriate … effectively manage priorities and work to deadlines to work to a high standard, and on your own initiative a passion for providing excellent customer service a positive and helpful attitude About us At Black Country Healthcare NHS Foundation Trust, we're building a high-calibre, diverse and inclusive ...