21 Customer Service Jobs in Durham

Adhesives, Merchants, Contractors, M&E Contractors, Trade, End Users, Plumbers Merchants, Builders Merchants, Plumbase, Wolseley, Sales, Internal Sales, Trade Counter, Sales Admin, Sales Support, Customer Service Location: Teesside Remuneration: £26,000 - £27,000 + Branch performance bonus Benefits: Pension, Life Assurance, 22 Days + Stats The role of … order values of between £100 £30,000 Dealing with incoming enquiries via telephone or email Processing orders and producing quotations Build and develop new customer relations whilst maintaining existing relationships Providing excellent customer service Demonstrating a solid product knowledge and understanding to inform customers The ideal applicant … Sealants, Adhesives, Merchants, Contractors, M&E Contractors, Trade, End Users, Plumbers Merchants, Builders Merchants, Plumbase, Wolseley, Internal Sales, Trade Counter, Sales Admin, Sales Support, Customer Service more »

Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic Apprentice, some of your duties … parts and systems to ensure correct working · Following checklists to ensure all critical parts of vehicles are examined · Carrying out bumper to bumper overview, service and inspection · Maintenance of electronic systems including on- board entertainment systems · Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes and more »

Controller Commutable from Durham, Sunderland, Newcastle upon Tyne, Consett £25,000 per annum + Excellent Training + Progression + Benefits Do you have strong customer service skills? Are you looking for a new role where you will get dedicated training and development within a leading UK company? On … be given all the training and support to develop in to a career in the hire industry. This role would suit an individual with customer service experience, who has the aptitude to learn and develop. Previous experience working within a similar industry such as plant, tool and machinery … hire would be beneficial but not essential. The Role: Dealing with customer enquiries via phone and email, working closely with the depot team to ensure the hire process from start to finish is smooth and efficient as possible Full training and development given Office based role, 8am to more »

Dont miss this exciting opportunity to become our clients new Fire Systems Service and Installation Engineer in Stockton on Tees, earning up to £45k a year apply online today! Service and Installation Engineer Stockton on Tees Full time, permanent £34,000 basic + overtime Company van and mobile … for Petro-chem, Power Gen, and industrial customers. As they continue to grow, they are in search of a skilled and dedicated Fire Systems Service and Installation Engineer to join their team. Responsibilities: The Fire Systems Service Engineer will install, configure, and service fire pumps and foam … with fire systems, performing necessary repairs or replacements. Collaborate effectively with clients, project managers, and other team members to ensure successful project execution and customer satisfaction. Provide technical support and guidance to customers on fire system operations and maintenance. Prepare accurate documentation, including service reports, inspection records, and more »

Technology is a leading provider of technological solutions to manufacturing businesses, specialising in MRP software Tricorn, and supporting applications. With a strong focus on customer satisfaction and seamless implementations, we are seeking a dynamic ERP Consultant to join our professional services team. This role will involve supporting software demonstrations … implementing solutions, and providing hands-on training to our valued customers. Responsibilities: Take ownership of customer onboarding and product delivery within a structured project environment. Foster strong client relationships from inception, maintaining clear communication channels throughout engagements. Facilitate seamless handover of clients to our support department post-implementation. Demonstrate … Fitfactory products. Provide confident training and support throughout the project lifecycle. Proactively identify and mitigate potential business risks. Document lessons learned to drive continuous service improvements. Undertake ad hoc implementation team activities as required. Competencies: Planning and Organising Effective Communication Leadership Problem Solving Team Player Customer Service more »

new ESDAL users with the Helpdesk and set up user accounts. Act as first point of contact for ESDAL users and to deal with service enquiries in line with service level agreements and documented processes. Support a team of Helpdesk Engineers and escalate any complex issues to them. … they are kept current, using data sets provided by 3rd parties, under guidance of the Helpdesk Engineers. Support the delivery of high levels of customer service. Promote ESDAL to user groups to help grow user numbers. To be Successful Experience of working within a customer service, help … keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to more »

planning and execution throughout the product lifecycle in line with PMO best practice. To be responsible for the gathering and prioritising of product and customer requirements, defining the product vision and working closely with stakeholders to maximise return on investment, customer satisfaction and ensure benefits are realised. To … ensure that the product supports the companys overall strategy and goals. To act as the customer advocate articulating the users needs. To actively manage relationships with vendors, with a view to maintaining continuity of service as well as understanding the product roadmap; seeks ways to ensure return on … Management practitioner qualification, E.g., APM/PRINCE2. Essential Knowledge and Experience: Knowledge of defining and launching products that meet and exceed business objectives. Strong customer service orientation. Excellent written and verbal communication skills. Subject matter expertise in a particular product or market. This should include specific industry or more »

in IT. Do you have an interest and enthusiasm for IT support and helping people with their IT problems. Are you passionate about excellent customer service, and believe you have excellent communication skills? If so, then our IT Service Desk Apprenticeship is for you! Role Diagnose, repair … Undertaking cyber incident response, analysis, and remediation activities. Maintain the on-going provision and continuous improvement of day-to-day operational activity within the Service Desk function Support the team by handling all support issues and requests and ensure they are logged appropriately Help to co-ordinate an activity … Information communications technician, Level 3 (A level) qualification. On successful completion of this apprenticeship, there may be an offer of permanent employment as a Service Desk Officer. Apprenticeship Standard Information communications technician (level 3) Training Provider CITY OF SUNDERLAND COLLEGE Working Week Monday to Friday, 9.00am to 5.00pm. Expected more »

success. Main Purpose of the Job Support the Custom Peptides team on chemistry related questions Key Responsibilities Assists the internal sales team with answering customer’s technical questions and provide pricing for uncommon derivatives. Accurately produce and deliver (complex) quotations for custom services. Coordinate quotation timelines and specifications with … production teams as needed. Follow up on open product and/or part quotes as necessary. Collaborate with other team members to ensure customer needs are dealt with in a timely and professional manner. Help to bring business opportunities to fruition and develop long-term relationships by focusing on … the unique key success factors of each customer. Remain engaged in ongoing projects to help ensure that customer expectations are always fully met. Ensure that project proposals and meeting updates are submitted in a timely manner. Escalate or triage inquires or customer concerns as needed to quickly support more »

OneDrive, etc) Email security (filtering, DMARC/DKIM) Microsoft SCCM Intune and Autopilot Endpoint protection Server hardening Understanding and experience of ITIL and strong customer service focus This is an excellent opportunity for an enthusiastic and passionate person to join a successful organisation which contributes training, learning and more »

information on this role and our fantastic rewards package. Responsibilities as our Continuous Improvement Practitioner: Lead CI implementation projects to enable colleagues to improve customer service by reducing waste and enhancing quality. Scope, plan and manage delivery of implementation projects, using recognised project methodology. Set up relevant governance … and assurance processes to ensure delivery aligned to customer requirement and expectation. Work with colleagues to identify, develop and deliver bespoke CI skills-based training to people at all grades enabling them to work in a CI way. Work with managers and their teams to identify, design and implement … offer very competitive terms, conditions, and benefits. We provide excellent opportunities for career progression, training, and development. You will have access to a Civil Service pension and benefits arrangements and competitive annual leave. It is a great place to work, where difference is celebrated and we're committed to more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Air Source Heat Pump Installers or Plumbing Engineers to enter in to the ASHP … between £1,000 to £2,000 per week. Required qualifications: - NVQ Level 3 in Plumbing and heating Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer, HVAC Engineer, Multi Skilled Engineer, Fitter. Rubix M&E are trusted … partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Air Source Heat Pump Installer to join their growing team. We are also recruiting for more »

on a well established hospital contract. Working alongside the maintenance team, you will manage the projects side of the contract, working closely with the customer to price and deliver works, utilising and managing subcontractors for delivery. The Role Act as Project Manager to the Contract client and relevant groups … variation P+L keeping to budgets and maximising efficiency and profits where possible. Produce accurate management reports, data and forecasts as required. Carry out regular service delivery audits. Completing pricing and tender documentation. Produce work specification documents including drawing. Ensure effective working relationship with the Head of Projects to ensure … excellent customer service is provided to our client and customers. Work on project pipelines amounting to over £3.5M Qualifications & Experience Demonstrable experience in a Small works/Lifecycle PM role on an hospital contract Ability to manage multiple project workflows Good report writing skills. Good operational and communication more »

in every 2 Saturday mornings, 4 hours The Person: Parts Advisor or similar Knowledge of automotive parts Reference: BBH13268 Keywords: Service, Advisor, Parts Advisor, Parts, Automotive, Parts, Truck, Trailer, Mechanic, Customer Service, Sales, Durham, Newcastle, Sunderland, Washington If you're interested in this role, click 'apply now more »

research sectors Offers 'best in class' solutions across their range of products and systems At the core of their business lie product innovation, excellent customer service and good people. This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment more »

research sectors Offers 'best in class' solutions across their range of products and systems At the core of their business lie product innovation, excellent customer service and good people. This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment more »

Duties include: booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Monday, 6th May 2024 Start Date Monday, 20th May 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

Duties include booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role Giving customers top-notch advice (as well as a warm welcome to … Duration 15 Months Positions Available 1 Closing Date Sunday, 26th May 2024 Start Date Monday, 10th June 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

research sectors Offers 'best in class' solutions across their range of products and systems At the core of their business lie product innovation, excellent customer service and good people. This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment more »

business level who ideally will have a background in Accounts or Finance but happy to look at someone who has been an Administrator or Customer Service professional and speaks fluent French. You will be given full training on the Accounts Payable function, but duties include: Manage internal corrections more »

an Information Security Lead to provide oversight and assurance of all cyber security strategies, policies and standards. This business is now using multiple external service providers in a Business Process Outsourcing arrangement. The business's digital presence will expand, which means cyber defence needs to be a top priority. … As an Information Security Lead, you will support the Information Security manager by: Conducting assurance activities. Serving as the primary contact for suppliers delivering customer services, including IT capability. Reviewing evidence from suppliers to ensure compliance with security policies. Identifying security risks and escalating them through governance. Providing an … compliance and risk. Challenge suppliers when control failures are evident. Relationship Management : Build strong relationships across the organization. Foster a security-focused culture with service providers and clients. Focus on continuous improvement aligned with evolving threats. Governance : Attend security working groups with suppliers to assess control effectiveness. Monitor supplier more »