7 of 7 Customer Service Jobs in Durham

summary Barchester's Customer Experience team are looking for a detail-driven Customer Service Executive to lead the optimisation of our telephony systems and elevate quality across our contact centre and customer journey. Remote working from home with regular team meetings at our contact centre … drive IVR performance. In this role, you'll take ownership of our telephony platforms, ensuring they are configured, maintained, and continually improved to enhance customer experience, reduce unnecessary contact, and maximise operational efficiency. You'll play a key part in analysing performance data, maintaining accurate reporting, and providing valuable ...

Barchester's Customer Experience team are looking for a detail-driven Customer Service Executive to lead the optimisation of our telephony systems and elevate quality across our contact centre and customer journey. Remote working from home with regular team meetings at our contact centre in Newcastle. … drive IVR performance.In this role, you'll take ownership of our telephony platforms, ensuring they are configured, maintained, and continually improved to enhance customer experience, reduce unnecessary contact, and maximise operational efficiency. You'll play a key part in analysing performance data, maintaining accurate reporting, and providing valuable insights ...

Come join us and make a difference in the world! Discover more at www.necsws.com Job Description The role is office based in Hartlepool. The Service Desk Manager is a varied, challenging and exciting role. The role is responsible for ensuring the Service Desk and Incident Management processes … external stakeholders and customers and is targeted with supporting the delivery of a high performance and reliable IT capability worldwide. Working within the Cyber, Service and Technology (CST) division and reporting to the Head of Service Delivery, the successful candidate will be responsible for delivering IT Service ...

someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Darlington . Youll … could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships ...

Service Desk Engineer - Stockton on Tees £40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously … Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively Please note; you must have a Uk driver's license/ ...

ensure the reliable operation and support of our clinical systems, contributing to the delivery of high-quality patient care. You will need to be customer focused, pro-active, possess strong communication skills, confident IT skills and a strong work ethic. You will have the opportunity to work with … equivalent). IT qualification (GCSE/A-Level or equivalent) Desirable Vocational IT qualifications (eg ECDL) A good comprehension of NHS clinical software. Customer Service training or qualifications NVQ level 3 in Business Administration/experience. Experience Essential Experience of providing administrative or technical support. Experience of communicating ...

enhancement of network security and WiFi solutions for our diverse client base. Your expertise will help ensure seamless connectivity, robust security measures, and high customer satisfaction. This position offers an exciting opportunity to work with cutting-edge technology in a fast-paced environment, contributing directly to our clients business … height via MEWP and other access methods Support business development efforts by identifying opportunities for upselling or expanding existing services Maintain accurate records of service activities, configurations, and system updates using CRM software Requirements CompTIA Network+ or equivalent Proven experience in technical role or network engineering within the technology ...