8 of 8 Customer Service Jobs in Durham

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Supply Chain Operations Coordinator to join a busy and fast-paced supply chain team supporting a wide range of inventory, logistics and customer fulfilment activities. This is an excellent opportunity for someone with a background in logistics administration, customer operations, supply chain support or order management to gain … role As part of a multifunctional operations team, you will support a variety of supply chain and logistics processes, ensuring customers receive an excellent service while maintaining operational accuracy and efficiency. Key responsibilities include: Managing customer and stakeholder enquiries relating to orders, deliveries, returns and stock movements. Processing ...

difference in the world! Discover more at NO AGENCIES PLEASEJob DescriptionAt a strategic level the Knowledge analyst will follow and adhere to the Customer Service Centre (CSC) Knowledge Management ProcessThe overall role includes: Continually improving the Knowledge Management processes. Ensuring that Knowledge articles within the Knowledge Base … relevance, accuracy and currency. Work closely with all areas of IT support and development to transfer knowledge allowing improved First Time fix capabilities and customer satisfaction. Work closely with Problem Management to ensure suitable work-arounds to existing problems are recorded, managed and used effectively. Examine potential areas ...

will also be essential. You will require very good interpersonal and communication skills at all levels are required. The postholder will have contact with service users and members of the public and have an important role in helping the service to run efficiently. About … Experience Essential Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information). Customer Service experience (face to face, answering calls, correspondence) Experience of organising completing demands and workloads. Experience of setting up and maintenance of administrative ...

ensuring the business gets the maximum benefit from its systems. The Role A key focus of the role will be Maximo , alongside Oracle Field Service Cloud (OFS). While these platforms are critical to day to day operations, there is currently an opportunity to develop a much more structured … Water sites across the North and South, with the flexibility to adapt training around different teams and users. Key Responsibilities Design and deliver proactive, customer-focused systems training to permanent employees, agency workers and contractors. Develop structured training and induction plans for new starters and managers. Deliver training ...

Recruitment Partner: 4way Recruitment Ltd - Specialists in finding the right talent across the full spectrum of Fire and Security roles since 2015. About Our Customer 4way Recruitment has partnered directly with an accredited provider to secure a permanent Fire & Security Engineer for their expanding team. Our client … commission structure with £55k+ OTE Company van with private use (BIK opt-in) Overtime rates available 22 days holiday + bank holidays (rising with service) Clear career progression within a national organisation Ongoing training and development, including Gent systems Supportive management and a well-structured working environment Call ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

telephone in line with company procedures Any other tasks as required What you'll need to succeed Previous experience in an administration role Excellent customer service skills Accurate administrative skills Good communication and problem-solving skills Good IT Skills What you'll get in return £13.81 P/ ...