18 of 18 Customer Service Jobs in Durham

Our client is looking to recruit several Customer Service Advisor to join a friendly team within a well-established company. We are seeking motivated & driven candidates who want to learn new skills and gain new experiences to progress within their career. Why this job matters Are you someone … who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role. Why not use your skills to make a difference and join our Home Technical Team in Darlington. Youll be talking over the … could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships we can More ❯

coverage. A key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department … Act as the main point of contact for engineers and stakeholders regarding the shift team. Manage shift rotations, holiday requests, and overtime to maintain service continuity. Identify and implement new workstreams to enhance operational efficiency and service delivery. Ensure clear communication between shift teams, service desk, and … other teams within Operations. Collaborate with the SOC to ensure the team is equipped with the necessary skills and informed about new customer onboardings. Work closely with the Customer Delivery Manager to highlight major or recurring issues in customer environments and identify opportunities for improvement. Partner with More ❯

new structures during construction and refurbishment. Our goal is to disrupt an established market and grow our business, by introducing innovative products and providing service excellence through a dedicated division. We need an experienced sales professional to join us in driving and developing this exciting area of the business … and construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to identify new projects and customers and gain new skills … and existing customers by offering market leading products and solutions, working collaboratively with all MGF divisions to ensure that business is maximised, and that customer service levels, and performance standards are met. Your responsibilities will include: Establish and grow the SSS business in the Durham region in line More ❯

network and end-user hardware, software and associated services, from installation through to disposal. 2. As part of the team, help to ensure that service objectives are achieved in-line with agreed standards, project management methodologies, budgetary constraints and timescales. 3. To assist the Technical Design Architect, Technical Operations … in the timely and effective use of the ICT Helpdesk system to aid in the smooth management of incidents and problems across the ICT service for the benefit of its customers. 8. To comply with security, change control and audit trail procedures for systems, software, licencing, integration and interfaces … and guidelines. 9. To respond to ICT problems within schools with guidance. 10. To support and maintain effective liaison with users, ensuring that a customer-focused approach is embedded in all activities. 11. To maintain the efficient operation and support of the school networks with guidance from senior team More ❯

IT Service Engineer County Durham 3 month (Contract) The Role We're looking for an experienced IT Service Engineer to join the Service Delivery team on a 3-month contract. You’ll provide 2nd line technical support, ensuring all support incidents are logged, managed, and resolved in … clearly with customers to keep them informed. Maintain standards aligned with ISO 9001 and ISO 27001. Essential Criteria Experience in a helpdesk environment Excellent customer service skills Understanding of working to SLAs Strong troubleshooting skills, particularly with: TCP/IP, LAN/WAN, VPNs Microsoft Windows OS and More ❯

Should you choose to accept, your responsibilities will encompass: Project Delivery (80%) Delivering implementation projects to our customers. Creating excellent documentation. Project handovers to service delivery. Implementing new technologies. Project Scoping Planning Training (20%) Internal training supporting staff members in their development. Scoping and Planning successful projects. Mentoring junior … various technologies and being able to use these skills to troubleshoot and deliver five-star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer-facing skills and the ability to More ❯

have delivered exceptional aviation solutions for light aircraft to commercial airliners and developed a reputation for innovation and excellence. Were now looking for a Customer Interface Officer to join our growing team based in Consett, County Durham. Within this role you will be responsible for providing a customer-focused service and acting as the interface with new and existing customers. As part of the Customer Services team our Customer Interface Officer will: Manage all correspondence, queries and order requests from new and existing customers. Generate customer order quotations with price and lead time. … Input customer purchase orders, process RMAs and activities. Answer incoming calls in a professional manner. Provide solutions to customer queries within the timeframes agreed. Welcome all visitors to the site. To be successful in this role you will have the following qualities: Experience within a customer services More ❯

Where: Darlington Full time: Permanent Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role If you're a confident More ❯

Where: Darlington Full time: Permanent Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role If you're a confident More ❯

Where: Darlington Full time: Permanent Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role If you're a confident More ❯

Where: Darlington Full time: Permanent Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role If you're a confident More ❯

Where: Darlington Full time: Permanent Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role If you're a confident More ❯

Where: Darlington Full time: Permanent Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role If you're a confident More ❯

Be a part of shaping tomorrows EV charging experience creating Europes best and most customer-obsessed EV charging company together with the rest of the Mer family. Come join us to shape the journey ahead! The Mer group consists of five EV charging operator companies in Norway, Sweden, Germany … and the UK, with the vision to become the best and most customer centric EV charging operator in Europe. The companies operate independently, but recently centralized IT and Technology employees under one umbrella. The Mer group is majority owned by Norwegian Statkraft, Europes largest renewable energy producer .? As … supporting charge point owners with their online portal. Updating the charging stations tab with information from the Mer Portal Document. Adding Driver plans to customer accounts. Removal of chargers from the back-office system when SLAs are not renewed. Updating of both internal and external guides on Driivz and More ❯

Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new More ❯

been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Do you have good customer service skills? Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver More ❯

to apply: Experience within a similar IT role A desire to progress within an IT Support role Knowledge of IT and connectivity systems Exceptional customer service skills Excellent verbal communication skills If you are interested in this role, please apply using the link More ❯

for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore … including switches, routers, firewalls and load balancers. Habitually review working practices and performance with a view to improving processes, procedures, and general levels of service, ultimately engendering a "continuous improvement" culture resulting in enhanced customer experience and company profitability. Participate in solution design for bid and proposal efforts …/Manager from time-to-time, as may be reasonably required of them. The candidate may be required to work on other Cubic or customer sites. Support project deployments and critical incidents with out of hours working as required. Comply with Cubic's values and adherence to all company More ❯