5 of 5 Customer Service Jobs in Stockton-on-Tees

network and end-user hardware, software and associated services, from installation through to disposal. 2. As part of the team, help to ensure that service objectives are achieved in-line with agreed standards, project management methodologies, budgetary constraints and timescales. 3. To assist the Technical Design Architect, Technical Operations … in the timely and effective use of the ICT Helpdesk system to aid in the smooth management of incidents and problems across the ICT service for the benefit of its customers. 8. To comply with security, change control and audit trail procedures for systems, software, licencing, integration and interfaces … and guidelines. 9. To respond to ICT problems within schools with guidance. 10. To support and maintain effective liaison with users, ensuring that a customer-focused approach is embedded in all activities. 11. To maintain the efficient operation and support of the school networks with guidance from senior team More ❯

Should you choose to accept, your responsibilities will encompass: Project Delivery (80%) Delivering implementation projects to our customers. Creating excellent documentation. Project handovers to service delivery. Implementing new technologies. Project Scoping \ Planning \ Training (20%) Internal training supporting staff members in their development Scoping and Planning successful projects Mentoring junior … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to More ❯

Should you choose to accept, your responsibilities will encompass: Project Delivery (80%) Delivering implementation projects to our customers. Creating excellent documentation. Project handovers to service delivery. Implementing new technologies. Project Scoping Planning Training (20%) Internal training supporting staff members in their development. Scoping and Planning successful projects. Mentoring junior … various technologies and being able to use these skills to troubleshoot and deliver five-star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer-facing skills and the ability to More ❯

Identify tender opportunities and prepare the companys responses, ensuring a seamless process. Quotations, Orders & Invoicing: Collaborate with support teams to provide accurate quotes, create service contracts, and invoice clients efficiently. Sales Administration: Prepare meeting presentations, manage opportunities in PipeDrive, follow up leads proactively, and host prospects at the office. … knowledge spanning various technologies and being able to use these skills to deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to … aligns with your own personal growth mindset, we would love you to apply. Excellent proven IT background, ideally for a Microsoft Partner/Managed Service Provider Commercially aware with proven sales experience Strong communication, presentation, and relationship-building skills Excellent time management and attention to detail Adaptable and proactive More ❯

to apply: Experience within a similar IT role A desire to progress within an IT Support role Knowledge of IT and connectivity systems Exceptional customer service skills Excellent verbal communication skills If you are interested in this role, please apply using the link More ❯