full responsibility for assisting internal staff by being the first point of contact for technical queries. You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects. You will have … excellent customerservice, equipped with the passion, resources and commercial insight to help achieve them. In return, you will be working with a wide range of technologies as part of a friendly and dedicated team, in a great environment. Providing support for c450 end users, including office and … software is essential. The 1st Line Support Engineer will have: Be a logical problem solver that is flexible in their methods used to solve customer problems and use your knowledge to solve problems creatively Be a self-motivated and independent learner Can communicate effectively in different ways and to more »
to nik.rodway@futureelectronics.com About Future Electronics Founded in 1968, Future Electronics is a global leader in the electronic components industry. Future Electronics’ award-winning customerservice, global supply chain programs and industry-leading engineering design services have made the company a strategic partner of choice. Headquartered in Montreal … Canada, Future Electronics operates in 170 offices across 47 countries with over 5,200 employees. Its worldwide presence powers the company’s outstanding service and efficient, comprehensive global supply chain solutions. Future Electronics is globally integrated and supported by one IT infrastructure which provides real-time inventory availability and … enables fully integrated operations, sales and marketing services worldwide. Future Electronics’ mission is always to Delight the Customer®. For more information visit www.FutureElectronics.com. Equality, Diversity and Inclusion We are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of age, race, colour more »
on existing business What the role involves: Maintain an up-to-date supplier contact database for the Business Unit. Create part numbers for new customer orders or New Product Introductions (NPI) for assigned BU. Obtain costs from suppliers for quotations where there is no Marketing Price Support in place … for the supplier. Review with the sales teams any past due allocated customer orders and take any action needed to expedite. Review customer orders which have shipped without the correct cost in place and work to resolve with other Future Electronics departments and suppliers. Monitor open orders which … to reduce slow moving inventory levels. Do you have: Ideally a graduate in a business discipline, or an individual who has worked within a customerservice environment. Has an ability to organise and prioritise, act in a pro-active manner. Holds excellent communication skills and possesses the skill more »
of a small team (2-man) to complete installations within high-security environments. Maintain flexibility to work occasional night shifts Sun-Fri. Deliver exceptional customerservice, effectively communicating with clients. Provide daily progress updates to the Project Manager, submitting written reports as required. Follow company and security protocol more »