4 of 4 Customer Service Jobs in Epsom

Service Desk Analyst - Hybrid Our client is urgently looking for an experienced Service Desk Analyst to join their team based in Epsom, on a permanent basis. The Service Desk Analyst will provide 1st line support for all Incidents and Service Requests as well as some 2nd and 3rd line support to specific services. This is a … brilliant benefits package including annual leave, pension scheme, hybrid working, discretionary bonus, medical cover, car scheme, on-site parking and food facilities, as well as many, many more perks! Service Desk Analyst - Key Skills: 5+ years' experience in Service Desk support preferably in a busy environment undertaking a technical customer facing role Working knowledge and understanding of … to procedures Strong documentation skills Prides themselves on being reliable, punctual and creating an environment in which people feel comfortable to work to the best of their ability Excellent customer service skills, the ability to build strong relationships across the broader IT teams and business Experience working to Service Level Agreement targets Ability to use remote control More ❯

in mind. Educated to degree/graduate level or equivalent Microsoft qualifications would be advantageous Previous experience with Microsoft cloud environment is essential, as well as working in a customer facing support department. Must excel in customer service skills Duties/responsibilities: Installation, configuration, maintenance and repair of the server environment Management of some aspects to the More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

thinker, capable of anticipating future needs and challenges, and developing strategies to address them. The successful candidate will need to possess strong leadership and management abilities Must excel in customer service skill, resolve IT-related issues promptly and effectively, and ensure a positive user experience across the college community. Strong understanding of security best practices in all aspects … members. Knowledge of cloud networking. Familiarity with automation or containerisation technologies, particularly power-shell scripting. Experience with Intune/Jamf MDM at an enterprise level. Good working knowledge of service desk and change management processes, including authorisation and risk categorisation. Ability to create reports usingPowerBI. Skilled in Artificial Intelligence (AI) tooling and integrations Familiar withthe Cyber Essentials Plus process. More ❯