4 Customer Service Jobs in Epsom

Responsibilities Provide 1st line technical support. Collaborate with the wider IT Team/3rd Line when needed and communicate effectively with all stakeholders. Ensure customer interactions are managed efficiently and effectively, logging all interactions thoroughly on the ITSM tool. Provide a clear communication channel between customers and the IT … organisation, managing expectations and setting the standard of behaviour for customer engagement. Maintain a high level of customer service, understanding the impact issues have on customers and our business. Adhere to, promote, and support the business's Information Security policies. Work closely with fellow IT Support Analysts … knowledge. Ensure the correct procedures are followed for escalating major incidents when reported. Ensure accurate and informative information is recorded within tickets. Requirements IT Service Call Management. Remote Support. Laptop builds - Win 10 to Win 11. Fundamental Desktop troubleshooting. Password resets, permissions, new starters, access changes. Desktop and Laptop more »

testing of websites and applications across various browsers and environments. Contribute to team efforts by occasionally supporting day-to-day responsibilities and fostering internal customer service excellence. Key Attributes/Knowledge/Skills/Experience: Bachelor's degree in Computing/Computer Science or related field. Demonstrated experience … days over 5 years' service. Additional day off for your Birthday. Employee benefits such as Blue Light Card, Cycle to Work scheme, and Long Service Awards. Workplace Pension and Employee Assistance Programme. Supportive working environment with ongoing learning and development opportunities. Agile and flexible working culture promoting work-life more »

probation period + Qualification Support Full Time - Permanent Values: Innovative, Exceptional, Trusted Company: Leading Commercial Debt Collection Solution Your Background: Credit Control, Debt Collection, Customer Service/Communication Sectors: Financial Services, Credit Control, Debt Collection About us: We are a well-established professional commercial debt recovery consultancy, working more »

starts with you. As an Associate Technology Application Specialist you’re looking for an entry in to Nuffield IT and are passionate about excellent customer service. You enjoy working in a fast-paced environment and have a natural flair for building relationships. You will contribute to our purpose and more »