4 of 4 Customer Service Jobs in Farnham

Employer description: PurpleJelly is an established and successful IT solutions company based in Farnham, Surrey. As a Managed IT Service Provider, we offer a varied range of dependable, high-quality technical support and IT solutions to our external customer base predominately centred around Microsoft cloud technologies. Overview: We are looking for an enthusiastic and ambitious individual to become … a fantastic skilled IT Service Desk Technician. You’ll work closely with a great team on a busy service desk where you will grow your skills and experiment with new tools, techniques and technologies on a wide variety of networks. You'll be a key member of our team at the forefront of our technical support service. Responsibilities … Develop and maintain good working relationships with clients to promote high level of customer service. Logging, prioritisation and escalation of IT support issues and requests in line with procedures and SLAs. Resolution of 1st line support issues and working with senior technicians and third-party suppliers when required. Routine systems administration tasks: typical issues will be faults with PC More ❯

Type: Permanent Sector: Sales & Customer Service Our client is seeking a dynamic and results-driven Sales Executive to join their team. The successful candidate will be responsible for exceeding sales targets, managing a portfolio of accounts within the target market, and driving new business opportunities. The role requires a focus on building relationships, generating leads, and executing daily … the field. Utilise this time for admin, planning, and marketing activities. Calls should be aimed at IT decision-makers in both prospective and existing accounts. Gather key information on customer infrastructure needs, plans, budgets, vendor preferences, user numbers, and strategic direction (e.g., in-house/cloud). Inform clients about the full range of products and services, attempting to … close deals, generate quotes, and secure up-sells. Consolidate calls with personalised and informative follow-up emails. Regularly clear backorders and promptly escalate issues to Customer Services. Regularly review and manage vendor registrations. Proactively manage contract renewals and follow-up on sales leads. Maximise efficiency by leveraging Business Intelligence (BI) tools. Provide accurate sales forecasts as required. Study to More ❯

the field. Utilise this time for admin, planning, and marketing activities. Calls should be aimed at IT decision-makers in both prospective and existing accounts. Gather key information on customer infrastructure needs, plans, budgets, vendor preferences, user numbers, and strategic direction (e.g., in-house/cloud). Inform clients about the full range of products and services, attempting to … close deals, generate quotes, and secure up-sells. Consolidate calls with personalised and informative follow-up emails. Regularly clear backorders and promptly escalate issues to Customer Services. Regularly review and manage vendor registrations. Proactively manage contract renewals and follow-up on sales leads. Maximise efficiency by leveraging Business Intelligence (BI) tools. Provide accurate sales forecasts as required. Study to More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯