2 of 2 Customer Service Jobs in Fife

a positive team environment. Adaptability: Willingness to learn new skills and adapt to changing priorities IT skills : Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software. Customer service skills: Providing excellent service to both internal and external customers. Salary: £15,704 - £20,800 per annum (depending on age) Working hours: 40 hours per week More ❯

Our outstanding and successful client, a national IT Service Provider who work with some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis. You will be based in the Falkirk/Dundee area, and will attend customer sites in the region to diagnose … additional overtime which will take your salary higher. You will get excellent benefits package including 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income protection, company pension. What You'll Do: Visit customer sites to diagnose & resolve EPOS, network, and business system issues Capture photographic evidence and … compile clear, actionable reports Coordinate fixes - liaise with management, IT providers & third parties Mediate IT solutions between franchisees, service desks, and IT contractors Ensure accurate stock tracking & report completion for smooth operations Keep stakeholders informed & updated at all times What we're looking for: Excellent experience in IT maintenance and fault diagnosis, including hardware, networks, and systems Excellent Customer More ❯