9 of 9 Customer Service Jobs in Fife

Remote Customer Experience Cloud & AI SME

Hiring Organisation
Maxaccelerate
Location
Dunfermline, Fife, UK
Title: Customer Experience Cloud & AI SME Location: Remote/UAE/Portugal Company: Kompetenza Department: AI & Service Cloud Development Reports To: director R&D About Kompetenza Kompetenza is a Salesforce partner with a Center of Excellence in Portugal. We specialize in Salesforce FlexTeam solutions, Corporate Services Cloud … Employer of Record (EOR) services . Our mission is to help organizations transform customer experiences through intelligent self-service portals, AI automation, and digital engagement . Role Overview We are looking for a Customer Experience Cloud & AI SME to lead the design, development, and optimization of self ...

Remote Customer Success & Account Manager

Hiring Organisation
Intradiem
Location
Dunfermline, Fife, UK
Intradiem’s intelligent automation solution for customer service teams is reinventing customer service for everyone. Who We Are Intradiem is a technology company on a mission to reinvent customer service through automation. What We Do We develop innovative, AI-powered Intelligent Automation solutions … contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year. How We Work We take a “problem-out” approach, asking customers to help ...

Provisiong Coordinator

Hiring Organisation
SER (Staffing) Ltd
Location
Dunfermline, Fife, Scotland, United Kingdom
Employment Type
Permanent
Salary
£30,000
Opportunity We're currently recruiting on behalf of a well-established and growing telecommunications provider based in Dunfermline, who are looking to appoint a Customer Experience & Service Delivery Executive to join their expanding team. This is an excellent opportunity for someone who enjoys working closely with customers, coordinating … service delivery, and providing first-class support. The role offers a varied workload spanning customer relationship management, service coordination, order provisioning, and first-line support, making it ideal for someone looking to develop a long-term career within the telecoms and technology sector. The successful candidate will ...

Remote Senior Technical Account Manager - VoIP, SIP, CCaaS

Hiring Organisation
Spectrum It Recruitment
Location
Dunfermline, Fife, UK
Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre Work at the forefront of Customer Experience (CX) Solutions. Leverage AI and modern technology. Germany. Fluent German Speaker. Remote German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with … global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career ...

Remote Technical Account Manager - IT / Software

Hiring Organisation
Spectrum It Recruitment
Location
Dunfermline, Fife, UK
Centre Work at the forefront of CX Solutions. Leverage AI and modern technology. Future proof your career! Our client is a market leader in Customer Experience Engagement and AI technology. They are gorwing their team and looking for talented, enthusiastic and ambitious Technical Account Managers to join their global … customer team. If you are looking for an exciting job opportunity that will future proof your career, read on. The role of Technical Account Manager (TAM) is part of a professional services team and is a post-sales focused technical support and advisory role. You will join a talented ...

Remote 2nd Line IT Support MSP/ Luxury Brands

Hiring Organisation
Ernest Gordon Recruitment Limited
Location
Dunfermline, Fife, UK
industry experts to upskill yourself The Person MSP Background Good communicator Commutable to Loughton Reference: BBBH19847 Keywords : IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation, If you're interested in this role, click 'apply now' to forward ...

Remote Research Knowledge Manager

Hiring Organisation
Monzo
Location
Dunfermline, Fife, UK
pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve ...

Remote Account Development Representative (Dutch Speaking)

Hiring Organisation
Who Are We? Postman
Location
Dunfermline, Fife, UK
handoff for Sales. An implicit responsibility of the ADR is to conduct business dealings with prospects in a way that creates a superior customer/prospect experience to set the stage for future product sales for Postman. What You’ll Do Work with the Account Development Manager & cross functional … would accelerate territory growth Select & engage with prospects that are identified through marketing efforts Become an expert in sales prospecting platforms & tools Use identified customer challenges to prescribe relevant campaigns & events to drive engagement Develop superior customer service relationships with prospects. Self audit activity to ensure accuracy ...

Remote Senior Solutions Engineer - German Speaking

Hiring Organisation
Cloudinary
Location
Dunfermline, Fife, UK
deals Provide technical expertise on Cloudinary’s product offering, consult to prescribe solutions design and determine solution fit Adapt Cloudinary’s technology to meet customer’s business case (Demo, POC, documentation) Create relationships with key decision makers and serve as external technical spokesperson. Be the trusted advisor and provide … world class customer service while serving as the technical spokesperson for Cloudinary Collaborate cross functionally with Product, Marketing, and Sales to identify compelling Cloudinary use cases, influence product roadmap and technical content and best practices. Post-Sales Responsibilities Work with the Account Management team to ensure handoff ...