you'll certainly continue to grow your technical skills (as with any IT role), what truly sets this opportunity apart is its emphasis on customerservice and user experience. If you're someone who thrives on delivering outstanding service, has a natural way with people and knows … performance-based bonus Ongoing training & certifications - Stay ahead in IT! Team socials & supportive environment Career progression opportunities Where You Fit In: Handle incoming customer communications, to ensure you impress with excellent service and uphold the business' strong reputation. Build and maintain great relationships with customers and third-party … partners, working together to achieve success. Manage and resolve service cases in their IT tool, maintaining high standards for service levels and communication. Improve their service desk tools, like updating the knowledge base, customer guides, and processes. Take advantage of a supportive work environment to grow More ❯
Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and … an onsite team providing Network Infrastructure support, implementation & management for key customer. Role will take in diverse responsibilities from patching LAN connectivity for new customer equipment through to documentation and implementation of complex new network solutions. The candidate must be self-motivated and able to work both independently and … of equipment. Deploying new logical networks via Change Control. Working with new customers to onboard them to new solutions. Being a first responder for customer logged vaults. Configuring and deploying network equipment. Adhering to strict policies and processes around security and data protection. Ensuring SLA requirements and CustomerMore ❯
other support team members, Workday, Prism or Adaptive as appropriate Work in order to meet expected business performance goals by providing full range of customerservice Support all Finance system integrations as a Functional perspective Serve as a strong consultative partner to Finance and HR teams in service … working in similar support and administration role with Workday or similar Ideally have completed Workday Financials Fundamentals Training Experience of using ServiceNow or similar service management software Knowledge and experience of cross functional working on both Finance and HR processes an advantage You'll be able to be yourself More ❯
on-site support team based at Gatwick Airport. This is an excellent opportunity for someone with strong first-line technical support experience and a customer-focused approach, looking to work in a fast-paced, high-visibility environment. Key Responsibilities: Provide front-line IT support at the on-site Tech … cover with agreed time off in the week Requirements: Proven experience in a 1st line/Level 1 IT support role Excellent communication and customerservice skills Ability to work both independently and as part of a team Full, clean UK driving licence (essential for airside driving certification More ❯