1 of 1 Customer Service Jobs in Godstone

to lead and support field-based installation teams across our operational areas. This role is vital in ensuring high-quality fibre installations, on-site health and safety, and excellent customer service. You’ll be the go-to person for supervising installations, managing field contractors, performing audits, resolving issues, and ensuring everything is delivered to high standards and within SLA. … Key Responsibilities: Supervise and monitor fibre installation teams and ensure quality and safety standards are met. Conduct regular site audits and toolbox talks. Manage customer and client complaints, finding effective resolutions. Provide on-site technical support and guidance to contractors. Carry out live premise installation audits Oversee inventory and vehicle stock control. Attend client calls and maintain strong communication More ❯