2 of 2 Customer Service Jobs in Hailsham

Job Title: Customer & Digital Specialist (French Speaking) Location: Hailsham Type: Full-time Languages: Fluent French (spoken & written) required; additional Southern European languages are a plus Salary: £28k-£32k HRGO Recruitment client is a fast-growing business operating on SAP and expanding reach across Europe. They are looking for reimagining customer service, harnessing technology, automation, and process improvement … to deliver best-in-class support. That's where you come in. Our client is looking for a customer service superstar with a tech mindset, someone who loves solving problems, working with data, and improving systems. This is not a traditional contact centre or telesales role. It's perfect for someone with a technical or analytical background who … s ready to roll up their sleeves and help transform how we support customers across all digital platforms. In this role, you will: Work on customer service improvement projects using automation, chatbots, and AI tools Help identify and fix root causes of repeat issues to reduce unnecessary customer contact Support customer queries with clarity, professionalism, and More ❯

workflow and diary system in a timely manner to allow instant access to all staff. - Produce client valuations in readiness for annual reviews and in line with the Client Service Agreement, raising invoices for additional requests which are not part of the paid service - Process servicing tasks in line with the Client Service Agreement, raising invoices for … meet company goals and targets. - To provide support to your colleagues where workloads need to be spread across the team to reach team goals. Experience and Qualifications: - Administration and customer service experience is essential. - Telephone based experience would be beneficial. - Financial Services experience would be beneficial. - Financial Services experience is essential preferably obtained in a life and pensions More ❯