12 of 12 Customer Service Jobs in East Sussex

Technical Customer Support Executive Overview The Technical Customer Support Executive plays a key role in delivering high-quality technical assistance to customers and colleagues, while also supporting field service operations when required. The role ensures that post-sales support runs smoothly, documentation is accurately maintained, and service processes are efficient and well-coordinated. Technical Customer Support Executive Key Responsibilities Serve as the first point of contact for remote/online technical help, providing initial troubleshooting and guidance for all products, accessories, and associated software. Act as the central communication link between customers and internal teams ...

Support has spent over 15 years delivering world-class IT services and tailored technology solutions to businesses across the UK. Known for exceptional customer service, rapid response times, and long-term client relationships, the company continues to set high standards in managed IT support. They are looking … Skills and Knowledge Can work well within a team and independently. Passionate about IT and technology. Experience with PC components in there own time. Customer service experience. Ability to communicate well over the phone and face-to-face. Driving License. Grade 4 in GCSE Maths & Grade ...

days a year. Recognised as one of the Best Companies to Work for in the UK, by Best Companies. About the role Join our customer support team in Brighton where you will be the first point of contact providing advice and technical support to our UK customers. Our incredible … shifts are scheduled within these hours. What are we looking for? For you to be passionate about providing first class customer service and want to learn a diverse product range. Do what you do best and learn about our products and technology and confidently communicate with customers. ...

stuck in reactive fire-fighting mode. This is a proactive, strategic technical position where you'll combine hands-on problem-solving with service improvement initiatives. You're the technical authority for us on-site—managing everything from complex incidents to health checks, mentoring colleagues, and driving automation. Your … informed Support strategic client projects including migrations, deployments, and infrastructure improvements Build a knowledge repository that makes the entire team stronger Spot opportunities for service improvement and automation before issues arise Mentor other engineers and share your technical expertise generously What you'll bring to the table Core technical ...

stuck in reactive fire-fighting mode. This is a proactive, strategic technical position where you'll combine hands-on problem-solving with service improvement initiatives. You're the technical authority for us on-site—managing everything from complex incidents to health checks, mentoring colleagues, and driving automation. Your … informed Support strategic client projects including migrations, deployments, and infrastructure improvements Build a knowledge repository that makes the entire team stronger Spot opportunities for service improvement and automation before issues arise Mentor other engineers and share your technical expertise generously What you'll bring to the table Core technical ...

Field Engineer Location: Travelling to various client locations (Brighton-based company) Driving Licence: A full UK driving license is required Trident, a leading Managed Service Provider based in the Southeast, seeks a driven and dynamic professional to join our team as an IT Field Engineer . We seek … knowledge. As an IT Field Engineer, you will be traveling to our clients site as well as working remotely from our offices, providing outstanding customer service. This role requires a combination of expert technical expertise , problem-solving skills, and effective communication. A flair for customer service ...

Support has spent over 15 years delivering world-class IT services and tailored technology solutions to businesses across the UK. Known for exceptional customer service, rapid response times, and long-term client relationships, the company continues to set high standards in managed IT support. Role Setting up client … networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support ...

allocation, utilisation, and performance reviews. Ensure compliance with ISO standards and company procedures. Drive efficiency improvements and support technical escalations. Maintain high security and service delivery standards. Contribute to strategic direction as part of the leadership team. Requirements: 3+ years in a line management role within professional services … project delivery. Strong communication, organisational, and troubleshooting skills. Ability to work under pressure and adapt to changing priorities. A passion for customer service and team development. Benefits: 25 days holiday + bank holidays (increasing with service). Access to training resources and wellbeing programs. Cycle-to-work ...

integration, TCP/IP, security protocols, and the ability to interpret technical drawings and wiring diagrams. Full UK driving licence. Confident communicator with excellent customer service skills. Relevant industry qualifications (e.g., FIA, NSI, City & Guilds, BTEC in Electrical/Electronic Engineering) ( Desirable) Experience with IP-based systems ...

At the heart of Paxton, we are innovators, we look for ways of harnessing new technology to provide better solutions for our customers. We're a global brand with nearly 40 years of experience, our ...

Rate - £18 Duration - 3 Months initially Ir35 - Inside (Must use an umbrella company) We are seeking an Assistant ITS Support Officer to join our Customer Services Team within IT Services. This is a great opportunity to support staff and students by delivering a high-profile "Expert Helpdesk" service. About … Role You will contribute to the day-to-day delivery and support of a wide range of ICT services, including incident management, service requests, and first-stage problem resolution. Working closely with colleagues across IT Services, you'll help ensure users have an excellent experience while making the most ...

define and drive data practices, standards and capabilities that enable actionable insights from enterprise operational data. Your work will directly impact efficiency, customer outcomes and regulatory compliance. Key Responsibilities Lead the data strategy for OpEx mining and analytics across UKI. Identify process inefficiencies and performance gaps using advanced analytics. … Deep understanding of Business Process Architecture and value stream management. Exceptional stakeholder management and technical leadership skills. Experience in underwriting, claims, policy admin, or customer services is a plus. Key Interfaces You'll collaborate with senior business unit leaders, product owners, agile coaches, data and AI engineering teams ...