Customer Service Jobs in East Sussex

25 Customer Service Jobs in East Sussex

Customer Service Advisor / Spanish Speaker

Brighton, East Sussex, South East, United Kingdom
AWD online
Customer Service Advisor/Spanish Speaker who is fluent in oral and written Spanish and English with a great combination of administrative, customer service and organisational/planning skills, as well as a good understanding of Microsoft Office is required for well-established company based in … communication skills (both oral and written) You must also be happy working shifts. JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor who is fluent in oral and written Spanish and English with a great combination of administrative, customer service and … organisational/planning skills, as well as a good understanding of Microsoft Office. Working as the Customer Service Advisor you will provide excellent standard of service to customers through email, phones, and web chat interactions. As the Customer Service Advisor you will be resolving customer more »
Employment Type: Contract
Posted:

Customer Experience Specialist Apprentice - Star Expert

Brighton Rd, Stockport, England
Mercedes-Benz of Stockport
As a Customer Experience Specialist Star Expert Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »
Employment Type: Advanced Apprenticeship
Salary: £10,982.40
Posted:

Service Desk Analyst

Brighton, England, United Kingdom
Hybrid / WFH Options
Premier Group Recruitment
Role: Service Desk Analyst Skills:- Customer Service, problem solver, people person, able to work independently and in a team, has knowledge or interest in Technology and Higher Education. I have a client based in Brighton who is looking for a Service Desk Analyst who has experience … with Customer Service, problem-solving, the ability to work independently and in a team, and has knowledge or interest in Technology and Higher Education on a permanent basis. This role is perfect for someone looking to get started on their career path with technology and there are many … avenues this role can grow and develop. Our client is offering the successful Service Desk Analyst a salary of up to £26,000 based on experience. This role is hybrid working and will become much more of a remote position, where the expectation will be to come into the more »
Posted:

Trainee Field Service Engineer (Full Industry Training)

Brighton, Brighton & Hove, South East
Rise Technical Recruitment Ltd
Trainee Field Service Engineer (Full Industry Training) £23,000 - £30,000 + Company Car + Door to Door + Local Patch + Specialist Industry Training + Life Insurance + Medical Insurance + Enhanced Pension + 33 Days Holiday + Benefits Field Based, commutable from Brighton, Lewes, Worthing, Bognor Regis … Crawley, Horsham, Uckfield, Eastbourne and surrounding areas. Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business who offer full training into their industry to massively develop your skillset, giving you the opportunities to gain recognition and progress … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within the Finance, Gaming and Retail more »
Employment Type: Permanent
Salary: £23,000 - £30,000
Posted:

Trainee Field Service Engineer (Full Industry Training)

Brighton, East Sussex, South East, United Kingdom
Rise Technical Recruitment Limited
Trainee Field Service Engineer (Full Industry Training) £23,000 - £30,000 + Company Car + Door to Door + Local Patch + Specialist Industry Training + Life Insurance + Medical Insurance + Enhanced Pension + 33 Days Holiday + Benefits Field Based, commutable from Brighton, Lewes, Worthing, Bognor Regis … Crawley, Horsham, Uckfield, Eastbourne and surrounding areas. Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business who offer full training into their industry to massively develop your skillset, giving you the opportunities to gain recognition and progress … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within the Finance, Gaming and Retail more »
Employment Type: Permanent
Salary: £22,000
Posted:

Brand Assistant Apprentice (Annex Media)

Vantage Point, New England Road, Brighton, England
THE ANNEX GROUP LTD
a Brand Assistant, you will play a pivotal role in managing the social media presence of both our agency and bath bomb company, handling customer inquiries and issues, assisting in store operations, and contributing to the creation of innovative new products. Role Social Media Management: Develop and implement social … resonate with our target audience. Monitor social media channels, engage with followers, and respond to comments and messages in a timely and professional manner. Customer Service: Serve as the primary point of contact for customer inquiries, feedback, and concerns via email, social media, and other communication channels. … Maintain a comprehensive understanding of our products, policies, and services to address customer inquiries accurately and efficiently. Store Support: Organise and manage operations, including inventory management, orders and shipping. Product Development: Research, and prototype new bath bomb products and related merchandise. Provide creative input and feedback throughout the product more »
Employment Type: Advanced Apprenticeship
Salary: £12,600.00
Posted:

Executive Search Consultant

Brighton, England, United Kingdom
Raymond George Consultancy
Already Graduated in 2023 ? (or perhaps 2022) Perhaps you have had some experience in a customer service role? Or worked in retail and hospitality providing first class customer service? Its not unusual that after graduating you may not entirely be sure what your career options may more »
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Graduate Recruitment Consultant

Brighton, East Sussex, South East, United Kingdom
Raymond George Consultancy Limited
Already Graduated in 2023 ? (or perhaps 2022) Perhaps you have had some experience in a customer service role? Or worked in retail and hospitality providing first class customer service? Its not unusual that after graduating you may not entirely be sure what your career options may more »
Employment Type: Permanent
Salary: £26,000
Posted:

Internal Sales Executive - Builders Merchants

Lewes, East Sussex, South East, United Kingdom
GCS Associates
busy Building Supplies company. It is key that we find someone from the trade sector with experience in working in the building supplies sector. Customer service and a natural sales drive is key. You will be working within the internal sales team dealing with enquiries coming in, managing … within a business who will offer them the opportunities to do so. Industry experience is preferable however we will also look at a strong customer service and sales background. About the company Our client is a leading supplier of Building Supplies. A Negotiable Starting salary based entirely upon more »
Employment Type: Permanent
Salary: £30,000
Posted:

Senior Director, ERP Client Support EMEA / Turkish speaker

Brighton, East Sussex, United Kingdom
SOVOS
Client Support EMEA will lead and oversee members of the Support team that delivers client support for clients utilising Sovos’ products and/or service offerings. The Senior Director is responsible for ensuring that all services are successfully supported in a timely fashion while delivering an outstanding customer service experience. This individual is passionate about client service and leading others, is extremely detail oriented and organised, and is an excellent communicator.Location: flexible (UK, Germany, Netherlands, France) More specifically you willLeading a high performing Software Support team located in Portugal and Turkey, accountable for service … teams to consistently deliver exceptional resultsResponding to and managing client escalations efficiently ensuring internal and external stakeholders are kept updated on progress and resolutionPresenting customer feedback to internal teams to drive end user improvements and product enhancementsAnalysing and interpreting data to drive cross-functional initiatives to reduce customer more »
Salary: £ 70 K
Posted:

2nd Line Service Desk Technician

Brighton, Brighton and Hove, East Sussex, United Kingdom
Better Days Recruitment Ltd
Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking for … to provide some 1st Line but mainly 2nd Line support to a mix of national and international customers while providing an outstanding level of customer service. Working with a variety of technologies and platforms across different sized organisations. You will enjoy working closely with team members and external IT … A driving license is preferred but not essential. Skills and Experience: Solid experience of 1st and 2nd Line IT Technical Support Outstanding communication and customer service skills Ability to work independently within sometimes a high pressurised environment handling multiple tickets Enjoys working as part of a close team more »
Employment Type: Permanent
Salary: £28000 - £33000/annum Good company benefits
Posted:

1st Line IT Service Desk Engineer

Brighton, Brighton and Hove, East Sussex, United Kingdom
Better Days Recruitment Ltd
Support organisation in the Brighton area. My client is looking for an experienced 1st Line IT Support Engineer to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking to … 1st Line support but also handling some 2nd Line queries, to a mix of national and international customers while providing an outstanding level of customer service. Working with a variety of technologies and platforms across different sized organisations. You will enjoy working closely with team members and external IT … bases. Skills and Experience: Solid experience of 1st Line IT Technical Support Some experience of handling 2nd line queries is desirable Outstanding communication and customer service skills Ability to work independently within sometimes a high pressurised environment handling multiple tickets Enjoys working as part of a close team more »
Employment Type: Permanent
Salary: £22000 - £25000/annum Good Company benefits
Posted:

IT Support Engineer

Hove, East Sussex, United Kingdom
Gold Group
service. Requirements: Ability to work independently and collaboratively within a team. Comfortable working in a fast-paced environment with multiple tickets and requests. Strong customer service skills with a focus on engagement and satisfaction. Experience working with Microsoft technologies, including Windows, Office 365, and Active Directory. If you more »
Employment Type: Permanent
Salary: £25000 - £28000/annum
Posted:

Corporate Security Relief Officer

Brighton, East Sussex, South East, United Kingdom
ICTS (UK) Ltd
officer role, you'll ensure the security and safety of the people and premises at prestigious client sites. An experienced Security Officer, with exceptional customer-focus, you will carry out a range of duties including: Managing access control for buildings and car-parks - for employees, visitors and contractors Patrolling … the buildings, car parks and grounds to deter and detect problems Responding to customer requests and queries Checking and challenging ID passes with a professional and friendly approach De-activating and activating alarms Unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or … as a Corporate Security Officer is essential, and to succeed in this role you will also need: Excellent verbal and written communication skills Strong customer service, team working and collaboration skills The ability to remain calm and professional under pressure The ability to deliver succinct and clear verbal more »
Employment Type: Permanent
Salary: £12.46 Per Hour + minimum 5% increase Dec 19th 2024
Posted:

IT Consultant

Brighton, East Sussex, United Kingdom
Travail Employment Group
Brighton, Up to 32 days holiday per year plus bank holidays (25 days annual leave per annum - increased one day for every year of service up to 32 days + bank holidays). The Role This role would suit a highly driven and confident individual looking to take their … skills into an environment that fosters growth. The company are looking for a rounded IT professional with strong customer service skills. Provide end-to-end support, ownership, and resolution remotely and also onsite Have prior experience in a customer-facing role with an understand of the consulting more »
Employment Type: Permanent
Salary: £30000 - £38000/annum
Posted:

D365 CE Technical Architect

Brighton, East Sussex, United Kingdom
Hybrid / WFH Options
Conspicuous
UK (specific location to be provided upon application)Are you a skilled and innovative Technical Architect with a deep understanding of Microsoft Dynamics 365 Customer Engagement (D365CE)? Do you thrive in a collaborative environment where your technical expertise can shape the future of digital transformation? If so, we have … industry trends, D365CE updates, and emerging technologies, and sharing knowledge with the team.Requirements:Proven experience as a Technical Architect, specializing in Microsoft Dynamics 365 Customer Engagement (D365CE).Extensive knowledge of D365CE components, including Sales, Customer Service, Marketing, and Field Service.Strong expertise in designing and implementing complex D365CE more »
Salary: £ 70 K
Posted:

IT Support Apprenticeship

Brighton, East Sussex, South East, United Kingdom
Baltic Apprenticeships
an IT Apprentice. At this company, they're not just about fixing technical issues; they're about delivering exceptional experiences. They're a dynamic, customer-focused team dedicated to providing top-notch IT solutions to businesses, ensuring they thrive in the digital landscape. They're in search of a … working environment Staff nights out Great internal progression opportunities Desired Qualities, Skills and Knowledge: Must be a driver with access to your own vehicle Customer Service experience is desired Ability to communicate well over the phone and face-to-face Can work well within a team and independently more »
Employment Type: Advanced apprenticeships
Salary: £16,000
Posted:

D365 CE Solution Architect

Brighton, East Sussex, United Kingdom
Hybrid / WFH Options
Conspicuous
of the UK (specific location to be provided upon application)Are you a passionate and experienced Solution Architect with expertise in Microsoft Dynamics 365 Customer Engagement (D365CE)? Do you thrive in a collaborative environment where innovation is encouraged, and your ideas can shape the future of digital transformation? If … junior team members, sharing best practices and promoting continuous learning.Requirements:Extensive experience as a Solution Architect, with a strong focus on Microsoft Dynamics 365 Customer Engagement (D365CE).In-depth knowledge of D365CE modules, including Sales, Customer Service, Marketing, and Field Service.Proven track record of successfully designing and more »
Salary: £ 70 K
Posted:

Senior Network Officer

Brighton, East Sussex, United Kingdom
Adecco
network strategy, design, and implementation Documenting network elements and observing change control procedures Monitoring network resources for capacity and security planning Collaborating with external service providers and internal IT Helpdesk Ensuring compliance with health and safety regulations Essential Criteria: Proficiency in networking concepts and OSI 7-layer model Solid … and PKI principles Practical understanding of network application protocols Familiarity with network management and monitoring methods Strong organisational and analytical skills Excellent communication and customer service skills Adaptability to technological change and continuous self-development more »
Employment Type: Permanent
Salary: £40000 - £45000/annum
Posted:

Administrator - Diagnostic Imaging

Hove, East Sussex, South East, United Kingdom
Spire Healthcare
a wide range of duties as and when required. Who we're looking for: Previous relevant experience in an medical administrative supportive role Excellent Customer Service and Communication Skills Experience of working independently and on own initiative Working to deadlines Team working Excellent Computer skills Working Hours: Full more »
Employment Type: Permanent
Posted:

Content Creator Apprentice

Starlings, Highgate Works, Tomtits Lane, Forest Row, England
Molly Mahon
activity Sourcing and writing news articles and associated images Managing landing pages for our collections Content creation – eBooks/brochures Conduct market research General Customer service Some administration duties Ensure that reports and presentations are delivered to the highest level of quality Answer phones Meet and greet clients … Closing Date Sunday, 30th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Presentation skills Logical Team working Creative Initiative Non judgemental Patience Qualifications Maths and English GCSE or equivalent, grade 4-9 (Essential) Any A more »
Employment Type: Advanced Apprenticeship
Salary: £16,000.00
Posted:

Roofer / Solar PV Installer

Brighton, East Sussex, South East, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »
Employment Type: Permanent
Salary: £30,000
Posted:

Dual Fuel Engineer / Smart Meter Engineer

Brighton, East Sussex, South East, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »
Employment Type: Permanent
Salary: £40,000
Posted:

Sales Performance Analytics

Brighton, East Sussex, United Kingdom
American Express
success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like … they belong.Join Team Amex and let's lead the way together.American Express is a global service company, providing customers with exceptional access to products and experiences that enrich lives and build business success.Each day, we make it easier, safer and more rewarding for consumers and businesses to purchase the … for merchants to sell their goods and services, enabling them to do and achieve more.We’re committed to becoming the world’s most respected service brand and daily deliver extraordinary service to our customers, constantly reinventing our ways of working to ensure we offer rich rewards that redefine more »
Salary: £ 70 K
Posted:

Technical & Governance Consultant

Brighton, England, United Kingdom
Hybrid / WFH Options
Legal & General
of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we’re a fast-growing division with big, customer-centered ambitions. Job Description We are looking to hire a permanentTechnical & Governance Consultant. We're looking for someone with experience and knowledge of handling … of legislative, regulatory or process change. Defining, developing and delivering continuous processes and systems improvements, to ensure that all our teams always deliver first customer service. Utilising data and case studies to provide the business area with relevant findings regarding trends from claims activity, audits, complaints and appeals. Contributing … to company and Group Protection wide projects and process reviews to deliver product, customer experience and system improvements. Develop, define and deliver processes and systems to ensure that all customer data is dealt with in a compliant manner. Qualifications Someone who loves sharing knowledge with others, someone with more »
Posted:
Customer Service
East Sussex
10th Percentile
£22,500
25th Percentile
£26,000
Median
£30,000
75th Percentile
£38,750
90th Percentile
£52,250