3 of 3 Customer Service Jobs in Harlow

Our Library team at Harlow are now recruiting for a confident, organised and enthusiastic individual, with a passion in providing excellent customer service to join their team as a Customer Services Apprentice. Role Understand the needs of customers and deliver the best possible outcomes through excellent customer service Provide support and training to customers using information communications technology (ICT) equipment and software Answer telephone enquiries from customers promptly (including operation of a switchboard where appropriate), providing accurate information - including referral to other services as appropriate - in a timely fashion Oversee and provide customers with guidance … in the use of self -service equipment Comply with the individual responsibilities for Health Safety & Welfare in the workplace, including ensuring safeguarding children, in accordance with work role Undertake all stock circulation and management procedures, including sorting, shelving and tidying of returned material, reservations, fines, membership and similar activities More ❯

Claims Team are looking for a Warranty Triage Handler to guide claimants through the claims process, giving advice regarding suitable repairers and relevant liabilities. Service Advisors qualify claims under supervision, ensuring accurate and speedy claims resolution giving regard to company procedures, insured liabilities and customer sensitivities. What you … platforms, telephone, fax, email and online Understanding our various customers’ requirements and working with them to ensure they are properly dealt with Maintain company service levels Provide support to the Sales team by providing accurate and timely information Provide professional and friendly service Produce reports/spreadsheets on … team or on own initiative Good planning and organizing skills with the ability to prioritise What we’re looking for: Essential: Experience in a customer service role Microsoft Office including Word and Excel Good understanding of voice/soft skill Mechanical background or equivalent service advisor experience More ❯

Job Description: Our client provides the highest level of customer service and innovation in their system designs to ensure customer satisfaction and quality. We are looking for an entry-level employee to join our team. If you are willing to learn and develop, this position is ideal More ❯