9 of 9 Customer Service Jobs in Hatfield

they are delivered to the required time, cost and quality and they deliver the anticipated outcomes and benefits. Operate the services to the expected service levels, cost points. Maximise the responsible deployment and adoption of SAP platform services and manage the utilisation of platform services. Work with Cybersecurity and … of managers and employees, across a large, global, and interdisciplinary team. Accountable for driving urgency and commitment to high standards of ethics, regulatory compliance, customer service with business integrity, with an unyielding focus on customer service excellence. Essential knowledge S4 Hana knowledge. Frameworks and processes, e.g. … condensed manner to various stakeholders verbally and in writing. 3-5 years of product management or related experience OR a strong track record of customer-centric thinking that indicates future success in this role. Significant experience in customer- and user-facing roles. Job Title: Head of SAP - Centre More ❯

You will be responsible for monitoring and controlling projects ensuring they stay on track, whilst engaging with multiple stakeholders. What you'll do Provide customer service to internal and external customers to ensure a consistent experience. Be responsible for governing the processes of implementing account-specific new services … tools and applications or other changes. Prioritise and co-ordinate own and others' work schedules to ensure that business and customer needs are met, and deadlines are adhered to. Develop and maintain strong relationships both internally and externally to achieve project objectives. Prepare presentations and reports. Produce documentation in … line with project requirements. Act in accordance with Computacenter Information Security Policies and report any potential or actual security events. Act as SPOC for customer/CC service/project management/service management teams for changes impacting Computacenter operational teams. Coordinate with customer/Computacenter More ❯

working 5 days per week at our offices, so please bear this in mind when applying. What youll do Upholding a high level of customer service will be key. As a Second Line Analyst will be supporting colleagues at various levels within the variety of technologies the Team … supports. You will be responsible for the BAU service for multiple technologies within the Command Second Line team, working to manage batch processing, event management, incidents, problems, requests, and changes. We value strong communication skills and the ability to engage with colleagues and stakeholders at all levels, as the … a day-to-day basis this looks like: Technical 80% Batch Monitoring and Management. Event/Alert Monitoring and Management. Incident Management - respond to service calls and resolve incidents to ensure SLA targets are achieved. Patch Management. Increase the First Time Fix rate. Adhere to escalation procedures. Assist with More ❯

targets Support patching, change requests, and technical escalations Maintain accurate records via incident and call management tools Collaborate with team members to continuously improve service delivery Your background: Eligible for or currently hold SC clearance Experience or exposure to second-line infrastructure support Working knowledge of SQL, Wintel, Messaging … Patching, and iSeries Operations Willingness to work a 24/7 rotating shift pattern Strong communication and customer service skills Ability to work under pressure and take initiative Desirable: Experience with incident and problem management tools ITIL awareness or certification Solid understanding of server environments and IT infrastructure More ❯

per week Hybrid Working Required to be in the office at least 2 days a week. Also, there may be requirement to be on customer site. Role Type: Permanent Team/Service Overview The Patch Management service helps customers ensure their End User devices as well as … to provide users with the best possible upgrade experience, and we achieve this by using our mature and comprehensive standard process and tools. The service is governed and controlled by the Release team. Patch Management is a global service delivered from the UK, India, and South Africa locations. … and verbal communication skills are essential to this role as are good documentation skills Attention to detail Excellent workload management Experience of MI/Customer reporting Excellent communication skills Excellent documentation skills Flexible team member Customer facing skills Ability to assist with Service Integration process (new business More ❯

in the provision of highly skilled technical professionals for the built environment. We pride ourselves on our ability to deliver an exceptional level of customer service and seek to create long-lasting, dependable relationships. We are an equal opportunity employer and value diversity in our company. We do More ❯

minimize costs. We deliver, maintain, and support integration solutions at both group and country levels across all our operating countries. We focus on outstanding customer service and commercially viable solutions, ensuring that our solutions are secure, stable, and reliable. What you'll do Support and develop integrations at … country or global levels Analyze, optimize, and design existing and new integrations in A2A and B2B solutions Work with various standards: Industry, Computacenter, & customer variances Work with different connectivity methods and security practices Perform third-line support activities and handle configuration requests Take responsibility for (partial) projects if interested More ❯

maintain and support integration solutions both at a group level and country level across all our operating countries. We are focused on delivering outstanding customer service and commercially viable solutions whilst ensuring that our solutions are secure, stable and reliable. What youll do You support and functionally develop … a country or global level Analyse, optimize, design existing and new integrations in both A2A and B2B solutions Work with various standards: Industry, Computacenter & customer variances You will also work with many different connectivity methods and security practices Carry out third line support activities and configuration requests If you More ❯

roadmap and enterprise architecture, including a vision for data management, governance, analytics, and decision-making. Identify new services and manage existing ones in the service catalogue. Work closely with the Technology Office to ensure Portfolio Management outcomes are achieved. Drive new data-related initiatives aligned with strategic principles, managing … delivery, quality, security practices Leadership responsibilities include managing team capabilities, building relationships with stakeholders, coaching staff, and ensuring high standards of ethics, compliance, and customer service. The role requires effective communication, priority setting, process management, resilience, and problem-solving skills. About us We are a global organization with over More ❯