2 Customer Service Jobs in Haverhill

that all work carried out by engineers is logged onto the Call Handling system and closed accurately after completion of work. To confidently handle customer or engineer issues, ensuring that any escalations are communicated to the Service Desk Manager. Ensure all administration requirements of the service desk … are carried out to company processes and standards. Technical Support Being the technical liaison between administration, the customer and scheduling to ensure that the customer receives expected product & service within agreed timescales. Assist with remote support of Software for both customer and engineer. Working with the … wider team on the implementation of internal software; liaising externally and internally to ensure projects are on track against agreed timescales. Provide a quality service for the customer which will include building good relationships, delivering training and first-class aftercare. Provide first line technical support for both industrial more »

from raw material getting to site to product delivery to the customer. You will also be responsible for: · Being the interface between Business Assistants, Customer Service and Production. · Ensuring correct and timely requests for raw materials. · Working in accordance with company's values, HR and HS&E policies more »