18 of 18 Customer Service Jobs in Suffolk

support environment, working with a broad range of technologies and directly supporting business customers. The successful candidate will provide technical support to a growing customer base, dealing with faults and queries across servers, desktop computers, laptops, networking, internet connectivity, telephony, printers and associated peripherals. Key Duties & Responsibilities: Provide … maintain hardware, software and network equipment, including routers, switches and Wi-Fi. Assist with user accounts, permissions, backups, security and general systems administration. Support customer IT installations, upgrades and technical projects through to completion. Liaise with third-party suppliers and escalate complex issues where required. Maintain accurate service ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

support, and a consistently high standard of service. This is an excellent opportunity for someone with strong communication skills and a deep passion for customer service and proactive sales. Key Responsibilities: Provide end-to-end sales support, managing everything from pre-sales consultation to post-sales communication. Respond … approach to problem-solving. The ability to work efficiently both independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service, or sales support roles (inbound and outbound). Familiarity with helpdesk ticketing systems or CRM software platforms. An interest or background ...

electronic databases, dealing with enquiries and arranging appointments; in addition to typing and general office duties. We are looking for individuals that have excellent customer service skills, comprehensive understanding of confidentiality and the requirements of working within a healthcare setting, have experience with computer systems and are able … ensure all required stock/equipment available at all times, working with colleagues to maintain effective stock levels. Provide an efficient and effective reception service to patients, staff and visitors. To meet and greet all arrivals in a professional and customer/patient centred approach in line with ...

bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. … responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence. As Technical Service Support, you will play a key part in delivering outstanding technical advice via telephone, video call and emails to our customer base ...

CCTV/Access Control Engineer , you will be responsible for installing, servicing and maintaining CCTV and access control systems across a variety of customer sites throughout East Anglia. Working both independently and alongside a small team, you will ensure security systems and equipment are installed, serviced and maintained … high standard. You will also support the management team with job planning, parts ordering and ensuring service visits are completed efficiently. This role is Monday - Friday and is primarily field-based. Main Duties and responsibilities: Install, service and maintain CCTV, access control and security systems at customer ...

appointment booking, waiting list administration and requests for services for all relevant teams across the organisation. We are looking for individuals that have excellent customer service skills, comprehensive understanding of confidentiality and the requirements of working within a healthcare setting, have experience with computer systems and are able … 37.5hrs) and 1 x part-time post (25hrs). Main duties of the job The team are based at Hamilton House, Lowestoft; where the service operates from 7.00 a.m. until 8.00 p.m, 365 days per year. There is a requirement to work rotational weekends/evenings; therefore a flexible ...

/2nd Line Location: Ipswich, Suffolk Salary: £27,000 - £30,000 Type: Full-time, Permanent We are working with an established and growing Managed Service Provider (MSP) is looking for an IT Support Technician to join its technical team in Ipswich. The Role You will provide … line IT support to a range of business customers, working from the office with occasional travel to customer sites across Suffolk. Your responsibilities will include: Providing 1st and 2nd line technical support via helpdesk and on-site visits Troubleshooting Windows desktop environments and Microsoft 365 Resolving basic networking issues ...

devices to end users. Maintain accurate asset, inventory and CMDB records. Support onboarding, floor-walking and rollout activities. Escalate complex issues and contribute to service improvements. As a successful EUC Support Engineer, you will have: Active SC Clearance. Experience supporting Android devices through Microsoft Intune. Knowledge of Mobile Device … device lifecycle management. Strong first-line support and troubleshooting skills. Experience with asset management, inventory tracking and CMDB updates. Excellent communication and customer service skills. Knowledge of Microsoft 365, Entra ID and ITIL processes is desirable. If you are an EUC Support Engineer (SC Cleared) seeking a hands ...

bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. … employees. The package includes, but is not limited too: 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge. Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs. Candidate Referral Program: Help grow our team and earn rewards ...

accommodate your preference. Flexibility is essential for this role as the successful candidate will be required to adjust their working hours in line with service demands, including covering shifts at short notice when necessary. Please only apply if you can work within the core hours of the service. Main … duties of the job To ensure that an effective and efficient reception service is provided to patients and any other visitors to the practice To deal with all general enquiries and explain surgery procedures Answering the telephone and call navigating to appropriate clinicians or healthcare professional depending ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

Sitting at the heart of the product data lifecycle, you’ll take information from factories and suppliers and turn it into accurate, complete and customer-ready product listings. NetSuite acts as the central source of product information before data flows into Shopify and ultimately onto the live website. … existing product listings and correcting errors or missing information. Checking products on the live website to make sure information is displayed correctly and the customer journey works as intended. Using detailed product knowledge to identify relevant cross-sell and upsell opportunities including accessories, complementary products and care products. Ensuring ...

England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes. A lot of our roles come … time fixes to minimise disruption to residents Where additional works are identified, clearly communicate the scope, timescales, and materials required to ensure a smooth customer experience Carry out minor works across associated trades as required, or as directed by your line manager Plan and manage your workload effectively ...

point-of-work risk assessments and follow RAMS, permits, isolations and safe systems of work. Maintain high standards of workmanship, housekeeping, professionalism and customer service. Coordinate effectively with supervisors, other trades, subcontractors, clients and the wider project team. Record progress, materials used, test results, defects and any site issues ...

with managing enquiries on the hire desk and converting them into hire business whilst developing your knowledge of hire processes, MGF equipment, transport planning, customer service and commercial awareness through on-the-job learning and formal apprenticeship training. As a Hire Controller apprentice at MGF, you will take … preparation and issue of hire quotations Supporting the hire desk team with processing damage reports, obtaining information relating to damages and assisting with customer communications. Assisting the Hire Desk Team with administration The core skill requirements of this role are: Administration and organisation skills. A minimum of 5 GCSE ...

bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. … employees. The package includes, but is not limited too: 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge. Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs. Candidate Referral Program: Help grow our team and earn rewards ...

Installations to join their growing team. This is a full-time, permanent position based from Bury St Edmunds, Suffolk , with nationwide travel to domestic customer properties. Fantastic company benefits include: Competitive Salary: £ 43 , 5 00 - £ 45 , 5 00 per annum + bonus scheme Holiday: 20 days holiday plus bank … will be a confident problem solver who can manage the day-to-day requirements of a site while maintaining excellent standards of workmanship and customer service. Each annexe component is manufactured at the company's factory, with approximately one annexe installed each week . This role involves regular travel ...