10 of 10 Customer Service Jobs in Suffolk

Customer Service Advisor

Hiring Organisation
Gap Personnel
Location
Ipswich, Suffolk, United Kingdom
Employment Type
Temporary
Salary
GBP 12 - 19 Hourly
partnership with Thompson & Morgan , who are an internationally renowned supplier of Seeds, Plants, and gardening equipment operating from their site in Ipswich, Suffolk . Customer Service Advisor Type: Temporary Ongoing (February August) Hours: Full time 09.(phone number removed)/7 days availability required Pay: Basic hourly rate … 12.38 per hour After 12 weeks, Overtime pay over 40 hours is paid at £18.57 per hour Location: Ipswich, Suffolk The role of a Customer Service Advisor is to be the first point of contact for the business, taking orders and dealing with queries whilst ensuring an outstanding ...

Field Service Engineer

Hiring Organisation
EVO Group
Location
Newmarket, Suffolk, East Anglia, United Kingdom
Solutions is a market leader in delivering managed IT services to major retail and hospitality brands across the UK. We pride ourselves on excellent service, technical expertise and a customer-first approach — and thanks to continued growth, we're expanding our Field Service team. … reliable, customer-focused, and enjoy a role that keeps you on the move, this could be the perfect opportunity for you. The Role As a Field Service Engineer (EPOS) , you'll be working on customer sites, travelling daily to complete swap-outs, installations, repairs, and general service ...

Technology Support Analyst - 9 Month FTC

Hiring Organisation
Associated British Ports Holdings Ltd
Location
Ipswich, Suffolk, East Anglia, United Kingdom
Employment Type
Contract
further education Benefit from support and engagement through dedicated management and leadership We are seeking aTechnology Support Analystto join our IT team, providing customer-focused support across our 21 port locations. Youll be supporting both local operations and executive teams. Note: This position is offered as a 9-month … contract. Hours: Monday to Friday, 37 hours/week (typically 9:0017:00, with some flexibility) What Youll Be Doing Manage and resolve incidents, service requests, and alerts from first contact to resolution or escalation. Provide technical guidance and mentoring to Service Desk colleagues. Troubleshoot and document technical ...

1st / 2nd Line Support Engineer

Hiring Organisation
Bristow Holland
Location
Ipswich, Suffolk, England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £35,000 per annum
Line Support Engineer looking to build on their technical skills, gain exposure to a broad technology stack, and work in a fast-paced, customer-focused environment. You’ll play a key role in delivering high-quality IT support to end users, working across both on-site and remote issues … manage, and resolve support tickets efficiently, ensuring SLAs are met Escalate complex issues to senior engineers or 3rd line support when required Deliver excellent customer service, communicating technical information clearly to non-technical users Support IT asset management, including the setup, deployment, and maintenance of laptops, desktops ...

IT Support Technician

Hiring Organisation
2pointZeroIT
Location
Ipswich, Suffolk, East Anglia, United Kingdom
Employment Type
Permanent
Salary
£30,000
access to your own vehicle are essential for this role. About Two Point Zero: TwoPointZero IT Limited are a security and quality focused Managed Service Provider, delivering managed IT services, solutions, and support to small and medium-sized businesses across Ipswich and wider Suffolk. With a strong focus … reliability, customer service, and continuous improvement, Two Point Zero pride themselves on providing practical, proactive IT support and building long-term client relationships. Company benefits include: Competitive Salary: £27,000 - £34,000 per annum, depending on experience Holiday: 20 days paid holiday Additional benefits: Modern, bright, air-conditioned ...

Desktop Support Engineer (SC Cleared)

Hiring Organisation
Stackstudio Digital Ltd
Location
Leiston, Suffolk, East Anglia, United Kingdom
Employment Type
Contract
Contract Rate
From £200 to £220 per day
from office location at Leiston every day). Candidate should have UK full driving license as the candidate is required to travel to multiple customer sites in/near Leiston location (approx. within 25 miles range). A site vehicle is available onsite and will be provided … Directory group management, account unlocks, and password resets. Candidate should have UK full driving license as the associate is required to travel within multiple customer sites in/near Leiston location to support users as per requirement (approx. within 25 miles range). Major travel will be within ...

IT Support Analyst

Hiring Organisation
Bristow Holland
Location
Ipswich, Suffolk, England, United Kingdom
Employment Type
Contractor
Contract Rate
£17.00 - £25.00 per hour
long-term role. You will be responsible for providing 1st and 2nd line technical support to internal users, ensuring a high level of service and quick resolution of IT issues. Responsibilities include: Providing 1st and 2nd line support via phone, email, and ticketing system Supporting users across Microsoft … Troubleshooting Windows desktop and application issues Logging and updating tickets with clear documentation Key Skills: Previous experience in a 1st line IT support or service desk role Good working knowledge of Microsoft 365 (Outlook, Teams, SharePoint) Experience with Active Directory user administration Strong customer service and communication ...

Atm Engineer

Hiring Organisation
Rapid Resource Limited
Location
Ipswich, Suffolk, United Kingdom
Employment Type
Contract
Field Service Engineers ATM/Breakfix East Midlands & East of England Lincoln → LN Nottingham → NG Ipswich → IP Colchester → CO Southend-on-Sea → SS We are excited to offer an opportunity for skilled engineers to join us on a flexible pay-per-hour basis, supporting ATM First Line Maintenance … full UK driving licence. Own an Android smartphone Supply your own hand tools Skills and Experience Required Strong background in electromechanical or IT field service engineering. Ability to work with networked devices, routers, and cabling. Competence in the installation, deinstallation, and commissioning of ATMs or similar equipment. Excellent diagnostic ...

Fire and Security Engineer

Hiring Organisation
Infinity Resource Solutions
Location
Ipswich, Suffolk, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 - 37,000 Annual
this opportunity you must have or hold the following: • Fire Knowledge (Advanced, kentech and morley would be useful) • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work by yourself and within a team • Full UK Driving … wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand ...

Technical Support Engineer

Hiring Organisation
Nextech Group Limited
Location
Ipswich, Suffolk, East Anglia, United Kingdom
Employment Type
Permanent
Salary
£35,000
This is an excellent opportunity for someone looking to build a long-term career within a professional MSP environment that values development, ownership, and customer service. Key Responsibilities Provide efficient, high-quality remote technical support to end users Manage and maintain Microsoft 365 tenants, including Exchange, SharePoint, Azure … configuring Windows operating systems and software Working knowledge of diagnostic tools such as Event Viewer and Command Prompt Excellent communication skills with a proactive, customer-focused approach Ability to take ownership of issues and manage workloads effectively Desirable Skills Networking fundamentals (DNS, DHCP, subnetting, topologies) Experience with Windows Server ...