11 of 11 Customer Service Jobs in High Wycombe

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

You will be working for SecuriCare (Medical) Limited, a Home Delivery Service for stoma products. Working to support a team of Patient Development Specialists, this busy and varied role will involve you in all aspects of administration and telephone work. You will deliver excellent customer service to … under pressure. Reliable, inquisitive, and enthusiastic. Excellent telephone manner. Excellent communication, both oral and written. Good organizational skills. Experience of MS Office. Telephone-based customer service background. Experience working to targets. Benefits: Contributory Pension Scheme. Medical Cash Back Plan. Life Assurance. Onsite free car parking. Subsidised staff canteen. More ❯

JOB SUMMARY Under general supervision of the UK Service Manager, this position will be based in the UK service lab in High Wycombe, but will spend approximately 60%-90% of the time out of the office (dependent on customer demand) carrying out field service work at … various locations throughout the UK, Europe, and possibly the Middle East and Africa. The field service will focus on servicing, repairing, and calibrating TSI manufactured test instrumentation at customer facilities, with some scope to work with TSI instruments in-house at the High Wycombe facility. JOB RESPONSIBILITIES Assess … on-site customer requirements and plan travel to fulfill customer needs. Carry out on-site service, repairs, and calibrations to customer instruments following TSI in-house work procedures. Install new equipment on-site at customer locations. Provide basic operator training at customer sites. Prepare More ❯

responsive and effective partner. You will need to deliver following responsibilities: Provide ITMS relationship leadership for designated areas of the university. Ensure excellence in customer service, developing and managing service level agreements (SLAs) for the portfolio of directorate services, reviewing and adapting service levels to meet … stakeholder needs. Build strong customer relationships, contract with customers to ensure needs are understood and deliver against service standards Manage and facilitate formal requirement gathering, strongly aligned to wider University objectives and strategic framework, to ensure directorates delivery meets the needs of University Staff and Students. Undertake assessment … and evaluation of future business requirements, to recommend new or changed items in the service portfolio, and to advise the faculty or directorate of how to achieve the delivery of these requirements Be a credible member of senior leadership teams, supporting the development of strategic and operational plans, contributing More ❯

Loudwater, Buckinghamshire. In this role, you will be responsible for developing and executing the overall ecommerce strategy to drive online sales and enhance the customer experience. This role involves managing the ecommerce website, optimising the user journey, and ensuring seamless operations from product listings to order fulfilment. In addition … to overseeing the day-to-day operations of the online store, the Ecommerce Manager will analyse website performance and customer behaviour to identify opportunities for growth and improvement. This role requires a strong understanding of digital marketing, web analytics, and ecommerce platforms. The successful candidate will be a strategic … creation and execution of digital marketing campaigns, including PPC, SEO, email marketing, and social media, to drive traffic and sales. - Analyse website performance and customer behaviour using analytics tools (e.g., Google Analytics) to identify opportunities for improvement and growth. - Monitor and report on key performance indicators (KPIs) such as More ❯

We are looking for a Professional Services Engineer who will help us elevate our world class team of Engineers, drive excellent customer service, and support Pixitmedia's software solutions, ensuring alignment between the technical solutions and the business needs. As Professional Services Engineer, you will be responsible for … the deployment and integration of our systems into our customer's environment. We work with some of the biggest names in Media and Entertainment as well as some of the world's leading research and HPC institutions. Your role will require you to become proficient with our product line … and how it can be configured to achieve the customer's requirements and outcomes. You will work as part of a team supported by Project Managers and Dev-Ops engineers as well as your peers in the Professional Services Team. Duties: Work with the PMs to plan and prepare More ❯

an umbrella company) The post holder will be responsible for providing support in the distribution of certificates and transcripts, ensuring accurate records and efficient service delivery. They will make independent decisions related to data accuracy and process management, work collaboratively with the Awards and Ceremonies team, and effectively plan … errors in the student data and escalate issues when necessary. Track stock and supplies for certification production and ensure timely ordering of replacement stock. Customer Service & Communication Respond to routine and non-routine requests from students and stakeholders regarding certificates and transcripts. Liaise with internal and external contacts More ❯

Exposure to RMM solutions (N-able, Splunk, Arcsight etc) Full UK Driving Licence and own car Key Skills\Responsibilities: Provide exceptional level of Technical Service to our customers. Manage service tickets in line with ITIL standards. Demonstrate strong communication skills, both written and verbal. Work independently or as … visiting customers. 5+ years' experience as a 3rd line IT infrastructure engineer actively supporting the technologies listed above. 5+ years of experience in a Customer Support role. If you are a 3rd Line Infrastructure Support Engineer/Infrastructure Engineer/4th line support engineer or equivalent, with very strong More ❯

team of specialists where you will be able to bring your knowledge and experience to our already strong technical team. Reporting to the IT Service Manager and the Head of Technical Delivery, you will be a key figure within our support desk. Your expertise will be crucial to supporting … 24x7. You will work closely with other Technical Specialists to support our clients to a high standard. Key Skills: Provide exceptional level of Technical Service to our customers at all times. Ensure all tickets are worked on in priority order. Making sure all support tickets are updated daily with More ❯

Our client is a growing full fibre provider, in this role you will be the first face that the customer will see, you'll be reaching out to the public at a community level, not just selling a product but a service and a solution that will benefit … become experts in their field. Useful backgrounds include Sales Executive, Sales Representative, Account Manager, Sales Consultant, Account Executive, Retail/Utilities Sales or any Customer Sales role. You will enjoy direct selling and finding solutions for customers. You will be astute, confident, professional, polite and happy working individually and … excellent training given). Network, host and contribute to events in your area. Exceed your own sales targets. Build trust and best practices and customer service. Deliver the company's KPIs. Key Requirements 5 days a week Able to work alone and in a team B2C sales experience Field More ❯