17 of 17 Customer Service Jobs in High Wycombe

occasional travel to the office required. Role and Responsibilities The role of Risk Analyst is to support the Risk department and Internal Stakeholders in the providing best in class service to customers of Inspired PLC who purchase their energy supply requirement via a Flexible Purchasing product. The primary objective of the role is to assist Risk Directors/Managers … appropriate systems. Platform support, ensure that Platform Manager (ETRM) and Sugar (CRM) are up to date with accurate details and information for all customers and trades. Monitor and check customer position reports and hedging performance. Monitor customer energy usage, report against expected levels and support reforecasting. Support the Risk Directors/Managers with administrative tasks. Support Account Managers More ❯

primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a calm and friendly personality and … have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to work under pressure and adaptable to the changing needs of the organisation. Able to deal … Manage and maintain user access lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support More ❯

a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a calm and friendly personality and … have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to work under pressure and adaptable to the changing needs of the organisation. Able to deal … Manage and maintain user access lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support More ❯

matter. Project Managers are running searches in our processing environment, advising clients on complex data analytics workflows, conferring with government agencies on production specifications, and addressing problems as needed. Customer service is a cornerstone of success here. We work closely together as a tight knit team, pushing ego aside so that we can be agile in meeting our … Coordinator is the anchor of the Project Management team who will work towards becoming a Project Manager by embracing the following principles: Communication: the PC is responsible for monitoring customer communications. We do not use a “ticketing system” when working with our customers so it is up to the PM team to collectively manage requests as they arise in … understand that human beings make mistakes! What we're looking for: Must haves: Excellent organizational + communication skills to handle high volumes of emails in a timely manner Excellent customer service & teamwork skills (restaurant & retail experience is great!) Bachelor’s Degree from a 4-year college or university or equivalent work experience Comfortable navigating basic MS Office applications More ❯

hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group … Manager. You will be focused on developing and growing your portfolio base and commercial relationships with our trade partners in your set region. You will possess exceptional sales and customer service skills and have the commercial acumen to drive significant growth across all areas including TTV, margin and room nights. Purpose of Role: Drive growth and profitability through … clients) by building long term and mutually beneficial working relationships, while achieving targets. Conduct regular analysis of client trends and market dynamics to develop effective sales strategies and increase customer value. Maintain regular contact with clients to build strong relationships, identify needs and launch new opportunities. Continuous analysis of the performance and evolution of the assigned clients to increase More ❯

client feedback and participate in marketing campaigns Reporting: Prepare and present regular sales reports, forecasts and performance analysis to the sales manager and senior management as well as customers Customer Success: Monitor and enhance the customer experience by providing exceptional post-sale support, including training, troubleshooting and resolving any issues Client Onboarding: Assist in onboarding new clients, ensuring … accounts, including regular check-ins, feedback collection and proactive problem-solving Organisational Skills: Effectively manage time, priorities and multiple tasks to ensure timely completion of projects and high-level customer service Key skills and qualifications Skills: Excellent communication, negotiation and interpersonal skills with a customer-focused approach. Strong organisational and multitasking skills Tech-Savvy: Proficient in using More ❯

Our client is a fast-growing Fintech company, delivering intelligent, tech-driven solutions for seamless international finance management. They're now looking for a Client Service Executive to join their team. This is a fantastic opportunity for someone with a passion for client success and a keen interest in Fintech. You'll be the first point of contact for … strategic currency guidance, using your understanding of global FX solutions to identify process improvements. Act as the primary day-to-day contact for clients, ensuring clear communication and timely service delivery. Manage client accounts, monitor progress, and address concerns proactively. Prepare and deliver reports, proposals, demos, and training sessions. Identify upselling and cross-selling opportunities to enhance client relationships. … Experience required: 1-3+ years in a client-facing or customer service role. Strong communication and problem-solving skills. Detail-oriented, especially with financial data. Experience in Fintech or financial services is a plus. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your More ❯

Our client is a fast-growing Fintech company, delivering intelligent, tech-driven solutions for seamless international finance management. They’re now looking for a Client Service Executive to join their team. This is a fantastic opportunity for someone with a passion for client success and a keen interest in Fintech. You’ll be the first point of contact for … strategic currency guidance, using your understanding of global FX solutions to identify process improvements. Act as the primary day-to-day contact for clients, ensuring clear communication and timely service delivery. Manage client accounts, monitor progress, and address concerns proactively. Prepare and deliver reports, proposals, demos, and training sessions. Identify upselling and cross-selling opportunities to enhance client relationships. … Experience required: 1–3+ years in a client-facing or customer service role. Strong communication and problem-solving skills. Detail-oriented, especially with financial data. Experience in Fintech or financial services is a plus. More ❯

and Salvador García, Ebury is one of the fastest-growing global fintechs, with over 1,700 employees and 38 offices in more than 25 countries. Client Account Manager/Customer Success Manager High Wycombe - Office based, 4 days in the office, 1 day working from home Ebury Mass Payments (EMP) is the premier non-bank provider of high volume … in 5 of the 24 Ebury offices and has made a recent acquisition which will dramatically accelerate growth. The Client Services team handles all day-to-day relations and service delivery for Ebury's Mass Payment clients. All late-stage and post-sales support - e.g. service solutions building and mapping, implementation/client training, enquiry handling and account … Account Manager, you'll act as a senior operational member of the team and the point of contact for some of our key enterprise-level corporate clients, providing daily service support and trading assistance. The support team is responsible for front-end service delivery to these key clients in a high paced environment, and you'll have the More ❯

Role Description Responsibilities: Overseeing the implementation process, ensuring customer satisfaction, providing software training, and managing ongoing support for dental practices. Collaborating with cross-functional teams to ensure successful implementation. Identify and communicate potential risks and roadblocks during implementation. Being a single point of contact for the customer till they are settled and set up for success on CareStackTM. … Adopt a consultative approach to understand the current practice workflows and adapting them for CareStackTM. Influence and educate the customer towards better workflows and SOPs that would yield higher growth Monitor them for core workflow adoption during the initial few weeks and proactively reach out if they are found vulnerable while using CareStackTM. Make an early assessment of the … the practice and predict possible churn scenario and highlight the ones that may need more support than usual. Required Skills/Experience Analytical Skills, Software Implementation, and Communication skills Customer Satisfaction and Customer Service skills Experience in healthcare or dental industry is a plus Experience using software Strong project management skills Excellent problem-solving abilities Ability to More ❯

Acorn Support are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple Customer Service Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a Customer Care Executive, you will play a … key role in delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key … Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong relationships with customers through personalized service. Collaborate with colleagues to improve processes and enhance the customer experience. Essential Requirements: Qualifications: Proven skills in Customer Service More ❯

contribute to client-facing workshops, helping capture business needs, define solution scope, and map out functional and technical requirements. Configuration & Custom Development - Configure D365 CE apps such as Sales, Customer Service or Field Service. Technical consultants will also design and build custom components using Power Apps, Power Automate, Azure Functions, plugins, PCF controls, and integrations. Cross-Functional Collaboration More ❯

The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. 24*7 rotating shifts. Responsibilities: Taking ownership of customer issues reported, solving their problems through by providing resolution. Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application … proper escalation of unresolved issues to the appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same. Desired Skill sets: 24*7 rotating shift job, technical customer support role Understanding of transmission technology SDH, DWDM, Ethernet, SONET and hands-on exp on transmission equipment’s like (ADVA,CISCO ASR, CIENA, Huawei MUX’s) Understanding of IP … MPLS, Switching/Routing protocols Understanding of SDWAN technology (VNX100 Versa training/certification will be preferred) Understanding of security Demonstration of problem-solving skills Prior experience of providing customer service support in fast paced, high availability, 24X7 environments. Maintain awareness of latest technologies in the domain 3 to 6 years experience More ❯

ensure compliance with company policies. Forecasting and Reporting: Provide accurate sales forecasts and regular reports on account activities. Analyze sales data and market trends to identify opportunities and challenges. Customer Service and Issue Resolution: Address client inquiries, concerns, and issues in a timely and effective manner. Collaborate with customer support teams to ensure client satisfaction. Market and More ❯

their customers. What you will work on As our Functional Consultant CE, you... are responsible for implementing CE solutions that support a life cycle within domains as sales, marketing, customer service and field service so that it can run efficiently and effectively facilitating requirements gathering workshops and think along with the customer work shoulder-to-shoulder … with project team and customer translating business functional, non-functional requirements into a solution. configure and expand the core functionality using Power Platform components verify the solution to guarantee quality of the solution document the solution contribute to key user training extend your knowledge of the Utility market, and transfer knowledge to other colleagues contribute on growing our CE … capabilities and UMAX product offering Our ideal candidate ... is customer-oriented and this way of working is important to you is eager to learn Utilities sector specific business processes has at least 2 years of proven knowledge and experience in Microsoft Dynamics 365 projects is fluent in English (oral and written) What we offer A fast-growing and More ❯

and attending business events Build and maintain a network of introducers, ensuring WorldPay is first choice for all referrals Apply the WORLDPAY sales methodology technique in order to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer Actively sell several different WorldPay products (including face to face Standalone and integrated POS … turnover of £250k to 3 million card tirnover within a defined territory Identify cross selling opportunities and drive revenue growth in line with pricing policy Complete appropriate paperwork with customer, adhering to legal and compliance policies and standards, and ‘right first time’ guidelines Work with customer service and boarding teams to resolve customer queries and ensure … a seamless service for the customer Be able to feedback on local trends including, competitor insight, customer needs, sales and lead information, product and marketing requirements Support Regional Director with induction of new team members, sharing best practice and buddying when required What you bring A full, clean driving license Proven experience in targeted B2B field sales More ❯

and attending business events Build and maintain a network of introducers, ensuring WorldPay is first choice for all referrals Apply the WORLDPAY sales methodology technique in order to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer Actively sell several different WorldPay products (including face to face Standalone and integrated POS … customers with annual CTO turnover of £3m -£13m, within a defined territory Identify cross selling opportunities and drive revenue growth in line with pricing policy Complete appropriate paperwork with customer, adhering to legal and compliance policies and standards, and ‘right first time’ guidelines Work with customer service and boarding teams to resolve customer queries and ensure … a seamless service for the customer Be able to feedback on local trends including, competitor insight, customer needs, sales and lead information, product and marketing requirements Support Regional Director with induction of new team members, sharing best practice and buddying when required What you bring A full, clean driving license Proven experience in targeted B2B field sales More ❯