3 of 3 Customer Service Jobs in Hockley

order to be eligible for this role you must have a full right to work in the UK Job Role We’re recruiting a Customer Support Team Leader to be responsible for the successful management of NexSphere’s team of Customer Support Agents, who act as the front … of house for a newly formed Managed Service Provider. You’ll lead a team of target driven individuals ensuring the function meets with agreed SLA’s and customer expectations. You’ll maintain a high level of communication within the team, sharing best practice with a consistent approach to … call handling and provide additional ‘hands on’ resource to the team when required. Key Responsibilities: • Oversee the daily operations of the Customer Support Team. • Identify areas of service improvement. • Monitor and report on SLA’s • Play a key part in the achievement of customer satisfaction metrics. • Work More ❯

order to be eligible for this role you must have a full right to work in the UK Job Role We’re recruiting a Customer Support Team Leader to be responsible for the successful management of NexSphere’s team of Customer Support Agents, who act as the front … of house for a newly formed Managed Service Provider. You’ll lead a team of target driven individuals ensuring the function meets with agreed SLA’s and customer expectations. You’ll maintain a high level of communication within the team, sharing best practice with a consistent approach to … call handling and provide additional ‘hands on’ resource to the team when required. Key Responsibilities: • Oversee the daily operations of the Customer Support Team. • Identify areas of service improvement. • Monitor and report on SLA’s • Play a key part in the achievement of customer satisfaction metrics. • Work More ❯

the role overview below If you are confident you have got the right skills and experience, apply today. Job Role We’re recruiting a Customer Support Team Leader to be responsible for the successful management of NexSphere’s team of Customer Support Agents, who act as the front … of house for a newly formed Managed Service Provider. You’ll lead a team of target driven individuals ensuring the function meets with agreed SLA’s and customer expectations. You’ll maintain a high level of communication within the team, sharing best practice with a consistent approach to … call handling and provide additional ‘hands on’ resource to the team when required. Key Responsibilities: • Oversee the daily operations of the Customer Support Team. • Identify areas of service improvement. • Monitor and report on SLA’s • Play a key part in the achievement of customer satisfaction metrics. • Work More ❯