3 of 3 Customer Service Jobs in Horsham

Morgan McKinley is looking for an experienced Customer Services - Customer Retention Manager with proven Customer Service and Account Management experience to work for a well established company based just outside of Horsham, West Sussex. This is a varied Customer Account Management role which will service clients, customer relationship management, support operations and monitor product and customer feedback. Salary: up to 55K dependent on experience Location: Hybrid working - outskirts of Horsham Customer Account Manager duties: Provide regular updates on overall customer satisfaction Work closely with other teams to ensure customer ...

manage incidents, resolve technical issues where possible, and escalate more complex problems when required. Key Skills & Experience: Previous experience in an IT Service Desk, Helpdesk, or IT Support role Good knowledge of Windows PCs, laptops, mobile devices, and Microsoft Office applications Strong troubleshooting and problem-solving skills Excellent customer service and communication skills Ability to manage multiple tasks and work effectively under pressure Self-motivated, flexible, and able to work independently and as part of a team Additional European language skills would be advantageous but are not essential. Due to the volume of applications received for positions ...

manage incidents, resolve technical issues where possible, and escalate more complex problems when required. Key Skills & Experience: Previous experience in an IT Service Desk, Helpdesk, or IT Support role Good knowledge of Windows PCs, laptops, mobile devices, and Microsoft Office applications Strong troubleshooting and problem-solving skills Excellent customer service and communication skills Ability to manage multiple tasks and work effectively under pressure Self-motivated, flexible, and able to work independently and as part of a team Additional European language skills would be advantageous but are not essential. Due to the volume of applications received for positions ...

party partners to resolve issues with API integrations. Experience/Knowledge with SQL would be a bonus This role will consdier people with a customer service background or previous IT Support experience. The role is being offered on a full-time basis and requires on-site attendance. ...