2 Customer Service Jobs in Horsham

Competitive Salary Horsham, West Sussex Strictly no agencies Job Purpose This position is a combination of resource management, customer communication and performance management. It is an excellent opportunity for a proactive, diligent, and positive person with an understanding of critical thinking and effective communication skills. Working within the Team … IT, Managed Print Services, and unified comms to customers both internal and external. The primary goal of the Team is to oversee and facilitate customer service requests and requirements, with areas of specialisation. This is a fabulous opportunity to participate in a modern, progressive team-based environment focused … on outcome whilst continually improving service delivery and customer experience. Duties & Responsibilities Add and remove users Reset passwords Monitor backups, updates, and other regular tasks Log print service calls for the Print Field Engineers and consumable requests Troubleshoot and diagnose IT support issues involving software and hardware more »

the first step in your career and earn while you learn. Apprentice will deliver efficient operation and control of the IT. Role As a Service Desk apprentice, you will spend 20% of your time working towards achieving the ITIL V4 qualification; the rest of your time will be spent … be involved in are: Gaining hands-on experience with monitoring our IT network infrastructure using different tools and technologies and understanding how an IT service desk operates in a business like Schroders Working with a variety of people from across IT Services including Network, Security, Storage, Servers, and Applications … projects Take responsibility for your very own Business Project on an area you’re passionate about and personalised to your career goals Providing excellent customer service to users and clients Learning from highly experienced members of staff, and gaining the experience and knowledge required to become a great more »