knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Technology Support Manager, you will be responsible for leading and enhancing the technical customerservice experience across all BIMM University campuses. Your role will be essential in ensuring that students and staff can confidently access and utilise the technology services available to … as a key escalation point for technical issues. Additionally, you will collaborate closely with senior leadership, regional supervisors, and external vendors to drive operational efficiency and continuous improvement in service delivery. What You ll Do: Lead, mentor, and develop the technology support team. Manage the Technology Operations helpdesk, ensuring timely resolution of tickets across the University while maintaining serviceMore ❯
knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Technology Support Manager, you will be responsible for leading and enhancing the technical customerservice experience across all BIMM University campuses. Your role will be essential in ensuring that students and staff can confidently access and utilise the technology services available to … as a key escalation point for technical issues. Additionally, you will collaborate closely with senior leadership, regional supervisors, and external vendors to drive operational efficiency and continuous improvement in service delivery. What You’ll Do: Lead, mentor, and develop the technology support team. Manage the Technology Operations helpdesk, ensuring timely resolution of tickets across the University while maintaining serviceMore ❯
skills, and opportunities they need to succeed in their chosen fields. About the Role A s Technology Support Manager, you will be responsible for leading and enhancing the technical customerservice experience across all of our client's University campuses. Your role will be essential in ensuring that students and staff can confidently access and utilise the technology … as a key escalation point for technical issues. Additionally, you will collaborate closely with senior leadership, regional supervisors, and external vendors to drive operational efficiency and continuous improvement in service delivery. What You'll Do: Lead, mentor, and develop the technology support team. Manage the Technology Operations helpdesk, ensuring timely resolution of tickets across the University while maintaining serviceMore ❯