14 of 14 Customer Service Jobs in the Isle of Man

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced Sales and Service Manager. In this role you will drive Wholesale revenues in CIIM primarily via the company's … MVNO, Broadband, Ethernet & IP sales to both Domestic and International Carriers. Reporting to the Wholesale Director, the specific duties for the Sales and Service Manager will include: Account and service managing Domestic MVNO customers and acting as a key point of contact Account and service managing allocated … new Wholesale customers and markets and develop a lead generation strategy and routes to market Collaborate with internal stake holders to meet and exceed customer needs Responsible for all aspects of Account and Service Management for your allocated customers Expand and add value to the business by leveraging More ❯

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced Sales and Service Manager. In this role you will drive Wholesale revenues in CIIM primarily via the company's … MVNO, Broadband, Ethernet & IP sales to both Domestic and International Carriers. Reporting to the Wholesale Director, the specific duties for the Sales and Service Manager will include: Account and service managing Domestic MVNO customers and acting as a key point of contact Account and service managing allocated … new Wholesale customers and markets and develop a lead generation strategy and routes to market Collaborate with internal stake holders to meet and exceed customer needs Responsible for all aspects of Account and Service Management for your allocated customers Expand and add value to the business by leveraging More ❯

of significant growth and transformation as they integrate a recent corporate acquisition. To support these endeavours, they are seeking to hire an experienced IT Service Desk Team Lead to join their Technology team. The IT Service Desk Team Lead will ensure the provision of exceptional IT support to … t just manage, you will lead from the front. You will handle tickets, solve problems, coach your team, and work across departments to drive service excellence. The main responsibilities will include: Provide Leadership, coaching and mentoring of the I.T. Service Desk team to deliver exceptional technical support and … maintain high levels of performance Oversee day-to-day service desk operations, ensuring efficient handling of incidents and requests whilst also providing first and second line Service Desk support, directly alongside the team Managing escalations and collaborating with our technical teams and suppliers to ensure a prompt restoration More ❯

of significant growth and transformation as they integrate a recent corporate acquisition. To support these endeavours, they are seeking to hire an experienced IT Service Desk Team Lead to join their Technology team. The IT Service Desk Team Lead will ensure the provision of exceptional IT support to … t just manage, you will lead from the front. You will handle tickets, solve problems, coach your team, and work across departments to drive service excellence. The main responsibilities will include: Provide Leadership, coaching and mentoring of the I.T. Service Desk team to deliver exceptional technical support and … maintain high levels of performance Oversee day-to-day service desk operations, ensuring efficient handling of incidents and requests whilst also providing first and second line Service Desk support, directly alongside the team Managing escalations and collaborating with our technical teams and suppliers to ensure a prompt restoration More ❯

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced Professional Services Consultant. In this role you will contribute to the strategic direction and drive necessary activity to deliver the … be able to play an integral part in strategy. You will collaborate on project planning, suggest future improvements to the company's Enterprise Cloud service and propose technology solutions as part of the Professional Services team; driving good architectural practice, including the opportunity to provide benefit from your experience … Cloud and application migration. Reporting to the Group Professional Wholesale Services Director, the specific duties for the Professional Services Consultant will include: Consultancy around customer workloads and/or migrations to Cloud platforms You will own and be expected to drive the Modern Workplace/Managed IT sales targets More ❯

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced Professional Services Consultant. In this role you will contribute to the strategic direction and drive necessary activity to deliver the … be able to play an integral part in strategy. You will collaborate on project planning, suggest future improvements to the company's Enterprise Cloud service and propose technology solutions as part of the Professional Services team; driving good architectural practice, including the opportunity to provide benefit from your experience … Cloud and application migration. Reporting to the Group Professional Wholesale Services Director, the specific duties for the Professional Services Consultant will include: Consultancy around customer workloads and/or migrations to Cloud platforms You will own and be expected to drive the Modern Workplace/Managed IT sales targets More ❯

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for a Senior Product Manager (Mobile) for a 12-month fixed term contract. Reporting to the Head of Product, you will own and … drive the strategy for mobile services across markets, delivering exceptional customer experiences while increasing market share and net revenues.You will oversee the end-to-end product lifecycle in the Channel Islands and Isle of Man, focusing on new and existing revenue growth in highly competitive consumer and SME markets. … product portfolio, balancing innovation with the management of existing offerings Work cross-functionally to ensure seamless integration of newly acquired assets, aligning processes and customer experiences Develop and execute strategies to optimise legacy products, ensuring they continue to deliver value in a changing market landscape Lead the development and More ❯

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced IP Network Engineer. In this role you will be responsible for the engineering provision, development, management, and maintenance of the … related systems and platforms and to propose and develop appropriate operational, maintenance and provisioning procedures to ensure the reliability of the above networks meets customer requirements and service levels. Specific duties for the IP Network Engineer will include: Operate, maintain and manage IP & MPLS networks, Corporate LAN, Broadband … maintain and manage broadband RADIUS platform, DDoS protection systems Operate, maintain and manage network monitoring platform, IP/SIP/MPLS product offerings Assist Service Design in the planning, testing and implementation of enhancements and new technologies for IP & MPLS networks Implement and evaluate IP & MPLS related solutions and More ❯

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced IP Network Engineer. In this role you will be responsible for the engineering provision, development, management, and maintenance of the … related systems and platforms and to propose and develop appropriate operational, maintenance and provisioning procedures to ensure the reliability of the above networks meets customer requirements and service levels. Specific duties for the IP Network Engineer will include: Operate, maintain and manage IP & MPLS networks, Corporate LAN, Broadband … maintain and manage broadband RADIUS platform, DDoS protection systems Operate, maintain and manage network monitoring platform, IP/SIP/MPLS product offerings Assist Service Design in the planning, testing and implementation of enhancements and new technologies for IP & MPLS networks Implement and evaluate IP & MPLS related solutions and More ❯

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for a Commercial In-House Lawyer. In this role you will focus on commercial and strategic legal and regulatory matters across the group … wide range of commercial contracts including agreements relating to hardware, software licensing, services, IT support and end user license agreements Reviewing, drafting and negotiating customer, supplier and consultancy agreements Managing legal aspects of reseller arrangements and managed service contract Drafting and advising on data centre contracts and cloud … service contracts Working closely with product and sales teams to draft and negotiate contracts for business products and services, managing contractual processes from RFP to implementation Advising the businesses in respect of any disputes brought by or against any of the group companies and managing litigation where required Reviewing More ❯

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for a Commercial In-House Lawyer. In this role you will focus on commercial and strategic legal and regulatory matters across the group … wide range of commercial contracts including agreements relating to hardware, software licensing, services, IT support and end user license agreements Reviewing, drafting and negotiating customer, supplier and consultancy agreements Managing legal aspects of reseller arrangements and managed service contract Drafting and advising on data centre contracts and cloud … service contracts Working closely with product and sales teams to draft and negotiate contracts for business products and services, managing contractual processes from RFP to implementation Advising the businesses in respect of any disputes brought by or against any of the group companies and managing litigation where required Reviewing More ❯

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced IP Network Technician. In this role you will be responsible for the engineering provision, development, management, and maintenance of the … maintain and manage broadband RADIUS platform, DDoS protection systems Operate, maintain and manage network monitoring platform, IP/SIP/MPLS product offerings Assist Service Design in the planning, testing and implementation of enhancements and new technologies for IP & MPLS networks Implement and evaluate IP & MPLS related solutions and … technologies Liaise with Product Management, Service Management and other internal teams as required Take a fully active role in the standby and call out scheme with a contractual obligation to provide call out cover, as part of a rota basis, once at a qualified level Work off-Island when More ❯

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced IP Network Technician. In this role you will be responsible for the engineering provision, development, management, and maintenance of the … maintain and manage broadband RADIUS platform, DDoS protection systems Operate, maintain and manage network monitoring platform, IP/SIP/MPLS product offerings Assist Service Design in the planning, testing and implementation of enhancements and new technologies for IP & MPLS networks Implement and evaluate IP & MPLS related solutions and … technologies Liaise with Product Management, Service Management and other internal teams as required Take a fully active role in the standby and call out scheme with a contractual obligation to provide call out cover, as part of a rota basis, once at a qualified level Work off-Island when More ❯

Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new More ❯