1 of 1 Customer Service Jobs in the Isle of Wight

Customer Services Team Leader Location: Cowes, Isle of Wight Salary: 40-49K plus benefits to include: pension with company contribution, death in service cover, bonus, healthcare, 25 days holiday plus bank holidays with increments based on length of service, excellent career opportunities A leading software solutions … company seeks a Customer Services Team Leader to drive world-class support for its global clients. In this role, you'll lead a dedicated team, manage customer service activities, and continuously improve service quality and internal workflows. You'll also work closely with stakeholders across the … business and guide on escalated customer issues. Key Responsibilities: Lead and develop the Customer Services Team Coordinate support activities and prioritise tasks Monitor KPIs and service levels Drive process improvements Support international customers and projects Requirements: Degree in engineering, software, or related field Customer service More ❯