1 of 1 Customer Service Jobs in the Isle of Wight

days holiday Permanent | 37 hours per week Are you a tech-savvy problem solver with a background in software and systems engineering? If you're motivated by delivering exceptional customer service and want to play a key role in supporting advanced software solutions used worldwide, this is the opportunity you've been waiting for. In this crucial role … maintenance measures Create and deliver engaging training courses for users and engineers Develop and update best practice guides, FAQs, and knowledgebase articles Deploy, configure, and update software solutions to customer sites Liaise with development teams on feedback and continuous improvements Stay updated with new product releases and technologies Travel internationally as needed to support customers and colleagues Key Skills … common protocols Strong working knowledge of Microsoft Office suite Analytical, methodical approach and strong problem-solving skills Excellent verbal and written communication skills; team player with self-motivation and customer focus Desirable (not essential): Degree in engineering/software, experience in customer service, system integration, code troubleshooting, process automation, SQL Server, DCOM, OPC, and Windows security. What More ❯