1 to 25 of 250 Customer Service Jobs in the South East

Senior Project Manager - Customer Service & Case Management Transformation Location: Durrington, West Sussex Day Rate: £650-£750 per day (Inside IR35) Contract: 6 months initially, scope for up to 2 years - hybrid working arrangements Start Date: ASAP We are seeking an experienced Senior Project Manager to lead the delivery … major case management and customer service transformation programmes. This is a pivotal role focused on improving customer journeys, enhancing operational efficiency, and ensuring regulatory compliance through the implementation of modern case management platforms, workflow automation and data-driven service processes. The ideal candidate will have deep ...

Customer Service Representative Technical/Online/Sales (Training provided)* Full-time/Permanent contract available Location: Westerham, Kent, TN16 Hours: Full-time (37.5 hours per week) Salary: Competitive + annual bonus scheme & great benefits Office Hours: MondayFriday, 8:30 AM 5:00 PM Contract: Permanent Training provided … skills and a natural ability to pick up new systems? If so, this could be the perfect role for you. Were looking for Inbound Customer Service Representatives to join our team in Westerham, Kent Youll be the first point of contact for customers, providing support via phone, live ...

technology and specialist expertise. Unique in the industry, Reliance High-Tech combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. The team at Reliance High-Tech draw on their considerable IT expertise and sector experience to serve organisations across … wide range of industry sectors that require advanced, bespoke security solutions and the highest-level security clearances. We are looking for a Customer Service Coordinator to provide outstanding Customer Service to our clients to work within our Customer Service Centre based in Bracknell. ...

Customer Support- Accountancy Location: Wokingham Salary: Up to £24,000 9 Month Fixed Term Contract Do you want to use your tax and accounting knowledge as well as your customer service skills? If so then this could be the perfect role for you... My client … fast-growing fintech software company based in Wokingham is looking for an Accountancy Customer Support Consultant to join their team. They are looking for candidates who have experience of working in accounting based roles who are looking for a customer service based role. You will have ...

Overview/Job Description: Working within the IT sector, in a dynamic well-established business in Borough Green, in customer service and sales support. Unicomp pride itself on excellent customer service, fast response times and flexibility in customer offering. We are a sales company selling … spare parts for IT equipment and have an extensive service business in Retail and Hospitality. A truly international business, working with Global brands such as Epson, Citizen and PAX, you will join a friendly, but hardworking office with customer and business focus at its core. We are looking ...

Accountancy Graduates Wanted- Customer Support*** Location: Wokingham Salary: Up to £24,000 9 Month Fixed Term Contract Do you want to use your tax and accounting knowledge as well as your customer service skills? If so then this could be the perfect role for you... My client … fast-growing fintech software company based in Wokingham is looking for an Accountancy Customer Support Consultant to join their team. They are looking for candidates who have experience of working in accounting based roles who are looking for a customer service based role. You will have ...

Accountancy Graduates Wanted- Customer Support*** Location: Wokingham Salary: Up to £24,000 9 Month Fixed Term Contract Do you want to use your tax and accounting knowledge as well as your customer service skills? If so then this could be the perfect role for you My client … fast-growing fintech software company based in Wokingham is looking for an Accountancy Customer Support Consultant to join their team. They are looking for candidates who have experience of working in accounting based roles who are looking for a customer service based role. You will have ...

Role Details Role/Job Title: Developer Work Location: Luton, UK Mode of Working Office Duration of Assignment: 06 Months The Role Dynamics 365 Customer Service and CCaaS Developer. Customer has recently implemented CCaaS and has road map to implement additions features. Candidate with hands on development … experience on Customer Service module and CCaaS module in very important. Your responsibilities A Dynamics CCaas developer design, builds, Customises and integrates contact center capabilities. Configure and customize Dynamics 365 customer service and omnichannel Builds plugins, customer workflow and PCF controls using C Your Profile ...

Contract: Permanent Monday - Friday 8.30am - 5pm - Hybrid Salary: £28,000 We’re looking for a Knowledge & AI Coordinator to join a busy and collaborative Customer Service team. This is a fantastic opportunity for someone with strong attention to detail and a passion for content, systems, and improving customer … technology. This role will focus on maintaining and improving FAQ and knowledge content, while supporting the development of AI-driven tools to enhance customer journeys and reduce inbound queries. What you’ll do: Create, update and maintain FAQ and knowledge base content across customer and internal platforms. Ensure ...

Contract: Permanent Monday - Friday 8.30am - 5pm - Hybrid Salary: £28,000 We’re looking for a Knowledge & AI Coordinator to join a busy and collaborative Customer Service team. This is a fantastic opportunity for someone with strong attention to detail and a passion for content, systems, and improving customer … technology. This role will focus on maintaining and improving FAQ and knowledge content, while supporting the development of AI-driven tools to enhance customer journeys and reduce inbound queries. What you’ll do: Create, update and maintain FAQ and knowledge base content across customer and internal platforms. Ensure ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS As a Customer Success Coordinator, you will sit at the heart of our international and key customer support operation. You will ensure incidents and service requests are logged, triaged, and managed effectively, maintaining exceptional communication across customers, partners, and internal technical teams. You will ...

Customer Service Administrator 3-Month Contract (Possibility of Extension) Location: Dartford (Fully On-site) Rate: £130 per day (Inside IR35) We're partnering with a leading IT services provider looking to bring in a Customer Service Administrator to assist with a major device refresh programme. This … information * Handling and updating tickets within ServiceNow * Supporting the wider team with general administrative tasks What we're looking for: * Previous experience in a customer service-focused role, with strong communication skills * Well-organised with a keen eye for detail * Comfortable using Excel or similar spreadsheet tools * BPSS ...

client based in Sunbury is looking for a Customer Service representative to join their team. Key Responsibilities/Account Abilities: To ensure our Customer Care function provides world class service to all customers and act as a welcoming, professional first contact with the client First point … attendance SLA. Prioritize work in accordance with the contract requirements. Updating Key Account web-portals. Provide prompt and regular updates to customers. Assist with service administration requirements as and where required. Liaise with other departments within the business: Planning Team, Helpdesk/KA/Small works. Knowledge/Skills ...

Customer Service Coordinator role is to be the primary point of contact for customers, providing exceptional service and support to address inquiries, resolve issues, and enhance customer satisfaction. Responsible for understanding and responding to customer needs, offering relevant information about products and services, and ensuring … seamless and positive customer experience. Duties and responsibilities Troubleshoot and resolve customer issues efficiently and effectively Proactively follow up on matters to ensure results are returned in a timely manner. Ensuring clear and concise communication is provided throughout when handling any customer and supplier queries. Maintain ...

customs agents, and logistics companies streamline import and export processes by ensuring smooth integration with HMRC systems and facilitating efficient, compliant trade operations. The Service Desk is recognised for providing industry-leading support for a well known Freight Software system, a mature client/server application in service … person We are seeking a Technical Freight Support Specialist with a strong background in customs declarations and/or freight forwarding to join our Service Desk. This is a unique opportunity for someone with industry-specific knowledge who is looking to transition into or grow within the field ...

Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) | Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both … remotely and face-to-face? We’re looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support ...

Service Desk Analyst (1st Line) London (NW6) Hybrid (3 days onsite, 2 days remote) | Occasional client travel Are you passionate about delivering exceptional IT support and solving problems with a smile? Do you thrive in a fast-paced environment where great customer service meets technical expertise … looking for a motivated Service Desk Analyst to join our dynamic Service Delivery Team as the first point of contact for our clients' IT needs. About the Role As a Service Desk Analyst, you'll play a vital role in ensuring our clients receive fast, friendly ...

software for the property sector, supporting letting agents, estate agents, and business transfer agents across the UK. Were proud of our reputation for excellent service, reliable products, and long-standing client relationships. Now, were looking for a Customer Services Team Software Support Advisor to join our friendly team … help us continue delivering great customer experiences. The Role This role sits within our Customer Services Team, helping clients use our property management software effectively in their day to day work. You will speak with customers by phone and email, answer questions, guide them through the software ...

helping to ensure client accounts are accurately maintained and day-to-day tasks are processed efficiently. The role focuses on coordinating internal processes, supporting customer communications, and managing account administration to a high standard. Working closely with the sales team, this position helps reduce the operational workload, enabling Relationship … revenue growth. To be successful in this role, the individual will demonstrate strong organisational and support skills, a positive and professional approach to customer service, and the ability to manage multiple tasks in a busy environment. This position is well suited to someone looking to develop experience ...

helping to ensure client accounts are accurately maintained and day-to-day tasks are processed efficiently. The role focuses on coordinating internal processes, supporting customer communications, and managing account administration to a high standard. Working closely with the sales team, this position helps reduce the operational workload, enabling Relationship … revenue growth. To be successful in this role, the individual will demonstrate strong organisational and support skills, a positive and professional approach to customer service, and the ability to manage multiple tasks in a busy environment. This position is well suited to someone looking to develop experience ...

Customer Contact Advisor - Porsche Experience Centre Location : Office based (Porsche Experience Centre Silverstone Circuit, Towcester, NN12 8GR) Salary : £26,750 per annum + Potential Annual Bonus of 10% Contract : 37.5 Hours per week, Monday to Friday Rotational Hours … Electric vehicle salary sacrifice scheme, Employee assistant programme. We are DEKRA Automotive, we have a incredible opportunity to support a luxury brand as our Customer Contact Advisor, you will be joining our global business employing over 48,600 employees in more than 50 countries over five continents. ...

delivering technical services to a range of different clients, including blue chip companies and facilities management providers. At Norton we pride ourselves on exceptional customer service and fostering an inclusive, respectful working environment where every team member feels valued. Role & Responsibilities The role is primarily, but not limited … following activities: Providing exceptional customer service Working to client SLA's and team KPI's with support of Service Manager and Contracts Managers Working closely with the Service Manager to mentor and coach other team members Conducting annual appraisals and probation reviews Reviewing and auditing ...

Service Desk Lead Sevenoaks, Kent | Full-Time About the Company Our client is a leading technology and communications provider, delivering innovative solutions across cloud, connectivity, cybersecurity, and IT support. With a strong reputation for reliability and customer excellence, they partner with businesses to help them thrive … fast-paced digital world. The Opportunity We’re looking for an experienced Service Desk Lead to lead a high-performing support team and drive exceptional service delivery. This is a fantastic opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about ...

Service Desk Manager Sevenoaks, Kent | Full-Time About the Company Our client is a leading technology and communications provider, delivering innovative solutions across cloud, connectivity, cybersecurity, and IT support. With a strong reputation for reliability and customer excellence, they partner with businesses to help them thrive … fast-paced digital world. The Opportunity We’re looking for an experienced Service Desk Manager to lead a high-performing support team and drive exceptional service delivery. This is a fantastic opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about ...

estimate, and scope platform changes Design, build, and implement enhancements to the platform Required Experience 5+ years of ServiceNow development experience Strong experience with Service Portal development Desirable Experience Experience with ServiceNow Customer Service Management (CSM) ServiceNow Certified Application Developer (CAD) certification Experience working in Agile … team Comfortable working under project deadlines Excellent communication and stakeholder management skills Technical Skills Strong ServiceNow development experience (3+ years) Hands-on experience with Service Portal Solid background in web technologies including HTML, AngularJS, Bootstrap, CSS, JavaScript, JSON, HTTP, and REST/SOAP Experience with ServiceNow integrations Ability ...