1 of 1 Customer Service Jobs in Knaresborough

Teams, SharePoint, OneDrive, and mobile access Troubleshoot common hardware, software, printer, and connectivity issues Log, update, prioritise, and resolve requests in line with agreed service expectations Escalate complex issues appropriately while maintaining clear communication with users Help manage user accounts, password resets, access permissions, and device records Support office … with hardware, Microsoft Office, and common workplace technology Able to work well independently and as part of a collaborative team Previous experience in a customer service, helpdesk, retail tech, or office support environment Exposure to Microsoft 365 administration An interest in cyber security, device management, and remote management ...