8 of 8 Customer Service Jobs in Leatherhead

Customer Services Executive Location: Leatherhead Job Type: Part time -18.75 hours per week (13.45-17.30 M-F) Contract Type: Permanent Salary: £24,500 (pro rata to £12,250 for part time) Are you looking for a part time role that will develop your admin and customer support skills where no two days are the same? About Us … world have trusted us to develop the leadership and critical skills of 3 million professionals worldwide. The Role We are seeking a part time, highly organised and detail-oriented Customer Service Executive to provide full administrational support for a large key client. The Customer Service Executive will work closely with the account manager to provide a … seamless customer experience and be responsible for quotes, purchase orders, producing and emailing contracts, liaising with resellers, booking enrolments, and tracking and monitoring progress of sales. Learning Tree are committed to delivering quality solutions to retain clients and build relationships and your role will be pivotal to ensuring we deliver a top-quality product and service. As a part More ❯

Customer Services Executive Location: Leatherhead Job Type: Part time -18.75 hours per week (13.45-17.30 M-F) Contract Type: Permanent Salary: £24,500 (pro rata to £12,250 for part time) Are you looking for a part time role that will develop your admin and customer support skills where no two days are the same? About Us … world have trusted us to develop the leadership and critical skills of 3 million professionals worldwide. The Role We are seeking a part time, highly organised and detail-oriented Customer Service Executive to provide full administrational support for a large key client. The Customer Service Executive will work closely with the account manager to provide a … seamless customer experience and be responsible for quotes, purchase orders, producing and emailing contracts, liaising with resellers, booking enrolments, and tracking and monitoring progress of sales. Learning Tree are committed to delivering quality solutions to retain clients and build relationships and your role will be pivotal to ensuring we deliver a top-quality product and service. As a part More ❯

1st Line Support Analyst – Social care – Surrey - Hybrid Are you passionate about technology and delivering outstanding customer service? Our client believes everyone should have the opportunity to lead a fulfilling life and their mission is to support individuals with learning disabilities and complex needs in achieving just that. And they’re looking for a proactive and enthusiastic 1st … Line Support Analyst to join a growing IT Service Desk team. This role is a fantastic opportunity for someone who enjoys problem-solving, has a keen interest in IT, and wants to develop their technical skills across a wide range of hardware and software solutions. What you’ll be doing… As a 1st Line Support Analyst, you’ll be … Familiarity with Office 365 and Azure. Experience with device management (InTune/MDM solutions). Knowledge of Entra Active Directory and on-prem Active Directory concepts. Experience with IT service desk and asset management systems. A-level (or equivalent) qualification in IT or a related subject. Strong customer service skills and the ability to stay calm under More ❯

The Network Team Leader is responsible for leading and managing one of the Second Line Engineering Teams within the Service Centre supporting Managed Services customers, while providing technical hands on support. This technical hands-on role acts as the hierarchical/functional escalation point for the Second Line Team, ensuring that the team have the technical support, guidance and … procedures to effectively manage all/Incidents and Requests within customer Service Level Agreements. This position will assist Service Centre Leadership, Client Success, Service Transition and other adjacent functions in providing world class service to Cisilion customers. Knowledge & Experience Technical expertise in multi-vendor enterprise networking, with a focus on managed services environments. Cisco Certified … solutions highly desirable. Understanding and practical experience of cloud networking solutions and technologies (Azure) considered an asset. Desirable knowledge in programming/scripting for network automation and operational efficiency. Service management background (Incident, Problem and Change Management). Key Responsibilities Technical Leadership Being the hierarchical and functional escalation point for a Network Second Line team, directly triaging issues where More ❯

We provide full wrap around services for heat networks, including both fully managed and software-as-a service only solutions. We are unique in the market in providing products, software and fully managed services to support heat networks, including design, commissioning, retrofitting, billing, efficiency and maintenance management for providers. Role Respond promptly and professionally to incoming service requests … reactive engineer visits based on availability, skill sets, and location. Keep customers updated on job progress, estimated response times, and resolutions. Training This course will be deliverd monthly online. Customer Services Manager. Apprenticeship Standard Customer service specialist (level 3) Training Provider NORTH EAST SURREY COLLEGE OF TECHNOLOGY (NESCOT) Working Week Monday - Friday 8am - 5pm with an hour … Essential) Maths GCSE, grade 4 (Essential) About the Employer EVINOX SERVICES LTD Evinox provides full wrap around services for heat networks, including both fully managed and software-as-a service only solutions. We are unique in the market in providing products, software and fully managed services to support heat networks, including design, commissioning, retrofitting, billing, efficiency and maintenance management More ❯

of our consultancy services to customers. Using Bytes Standard Project Management methodology and toolsets, the role holder will provide professional administrative support and assistance across various aspects of the service delivery process, such as scheduling customer engagements, managing resources and timelines, and ensuring high-quality outcomes. The coordinator acts as a central point of contact between the consultancy … team, customers, and account managers, facilitating effective communication and collaboration. They may also be responsible for monitoring project progress, identifying and resolving issues, and maintaining customer satisfaction. KEY RESPONSIBILITIES: Ensure all new engagements are created within the appropriate toolsets, have the necessary paperwork in place and are allocated to the appropriate consultancy and project management resources. Coordinate with customers … enjoy working in an environment that requires continuous learning and development Ability to take ownership of tasks and drive the team objective forward. Excellent verbal and written communication with customer service/facing skills More ❯

teams to help them achieve and exceed their sales targets. Administrative Support : Provide high-level administrative support to account management teams, ensuring all vendor-related tasks are handled efficiently. Customer Support : Assist customers with their vendor-related enquiries and issues, ensuring a high level of customer satisfaction. Process Adherence : Ensure all processes are followed correctly to maintain operational … excellence and efficiency. Reporting and Documentation : Maintain accurate records and documentation of all renewals, upsell activities, and customer interactions. Continuous Improvement : Identify areas for process improvement and implement changes to enhance efficiency and effectiveness. INDIVIDUAL RESPONSIBILITIES: Be the primary point of contact for incoming queries and requests from customers and internal departments, ensuring responses are provided within our standard … hour SLA. Generate, monitor, and follow up on all quotations, and manage customer notifications for all contractual renewals. Ensure accurate processing of all orders and invoicing in accordance with operational procedures. Advise customers on licensing procedures and discuss purchasing options. Register deals for qualifying opportunities and understand how to maximise gross profit. Train customers and new starters on vendor More ❯

support career, backed by a keen interest in IT and a desire to explore a career in IT. Key Responsibilities: Incident and Request Management: Manage and resolve incidents and service requests focusing on Office 365, Windows Desktop, and Laptop issues. Responsibilities include triaging, managing, resolving incidents, offering temporary solutions when necessary, and escalating complex issues. Customer Communication: Can … a non-technical audience. Strong reporting skills, time management, and an ability to work within defined SLAs. A proactive, problem-solving approach and a commitment to delivering high-quality customer service. Any of the following certifications are considered an advantage : Comptia ITF+, A+, Network+, Security+, Microsoft certifications in desktop or server operating systems More ❯