19 of 19 Customer Service Jobs in Leicester

Working alongside our client, an established high profile global manufacturer and supplier of injection moulding machinery and bespoke automation, to source a site-based Service Hotline Engineer. Benefits: Profit share bonus scheme Company car 25 days holiday plus bank hols Extra day off for your birthday Private medical insurance … Life assurance Long term service awards Employee assistance programme PerkBox Critical illness insurance Group income protection insurance Dental insurance Travel insurance Good pension scheme Death in service benefit Private healthcare Remit: Exceptional job opportunity working for a premier market leader within injection moulding machinery and factory automation, offering ...

Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done … Responsible for administering the group's IT Network systems. Providing high level 3rd line technical support and delivering of key IT projects. Key Accountabilities Customer/Strategy/Plan Network • Monitoring alerts, dashboards and reports on all networks to proactively prevent occurrence of incidents and outages to IT services ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

background in both Infrastructure support within a Microsoft environment (Network, Servers, Active Directory etc) as well as ERP experience. You will hold a strong customer service orientation and End User support background. You will be rewarded with an excellent salary, as well as a brilliant benefits package including … annum), vitality health plan, healthcare cash plan and a market-leading pension contribution IT Support Technician – Key Skills: End-User support background with a customer service orientation Infrastructure support experience – Microsoft environments ERP support experience Network knowledge Server knowledge Active Directory IT Support Technician – ERP & Infrastructure ...

Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across their … commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity to shape CRM strategy, develop automated customer journeys and use data and testing to continually ...

Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done … Responsible for administering the group’s IT Network systems. Providing high level 3rd line technical support and delivering of key IT projects. Key Accountabilities Customer/Strategy/Plan Network •Monitoring alerts, dashboards and reports on all networks to proactively prevent occurrence of incidents and outages to IT services ...

Company: Our client is a well-established and successful global organisation with multiple operational sites across the country. Known for delivering high levels of service to its customers, the business continues to invest in technology and infrastructure to support its operations and future growth. They are now looking … recovery technologies such as Veeam, Backup Exec, Datto or similar solutions. Exposure to Google Workspace administration would be highly beneficial. Experience working with IT service management or ticketing systems. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to work independently whilst contributing ...

Maintain IT asset records and technical documentation Provide guidance and support to users across the business Skills & Experience Previous experience within an IT Support, Service Desk or Helpdesk role Experience supporting an ERP system, preferably JDE/JD Edwards Strong knowledge of Microsoft Windows and Microsoft 365 Understanding … Active Directory Knowledge of networking fundamentals including TCP/IP, DNS and DHCP Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Ability to work independently and manage multiple priorities Full UK driving licence Experience with Microsoft Intune, Endpoint Manager, Entra ID, Hyper-V, ServiceNow ...

will need to operate within a busy call centre environment and will need to ensure that they follow procedures that have been developed. The service desk will have responsibility for logging all calls, owning all calls until closure, progress chasing and performing user account management. This post may require … flexible working hours, based upon the service requirements of the HIS client base. Main duties of the job Act as first point of contact for HIS Service end-users on the customer service desk. Answer, log and manage all calls, emails and faxes to the Service ...

will need to operate within a busy call centre environment and will need to ensure that you follow procedures that have been developed. The service desk will have responsibility for logging all calls, owning all calls until closure, progress chasing and performing user account management. This post may require … flexible working hours, based upon the service requirements of the HIS client base. Main duties of the job To work within a team on the customer service desk, this will act as the first point of contact for HIS Service end-users. To ensure that that ...

Your new company Our client is a well-established and expanding business operating within the fashion and retail sector, supplying products to a diverse customer base across the UK and international markets based in Leicester City Centre. With a strong reputation for quality, innovation and customer service … incomplete transactions. Finance & Transactional Support Support transactional processes including: Sales orders and invoices Purchase orders and invoices Inventory transactions Stock movements Payments and journals Customer and supplier records Investigate discrepancies between systems and financial records. Assist with month-end system-related issues and reconciliations. Help maintain accurate master data ...

electric vehicle charging sector. The company provides premium EV charging solutions to prestigious domestic and commercial customers, with a strong reputation for quality, customer service and installation standards. Due to continued growth, they are looking for an experienced Electric Vehicle Charging Electrician to join their permanent, employed installation … team. You will be based from home and travel directly to customer, carrying out high-quality EV charge point installations while providing an exceptional customer experience. The company is particularly recognised for its premium products and service offering, and this role provides the opportunity to represent ...

Maintain accurate and updated confidential records for volunteers and beneficiaries. About you Ideally you will have previous experience of supporting volunteers, or perhaps a customer service background in suppor ting people with genuine warmth, empathy and the ability to sign post to other support services where appropriate . ...

using a Content Management System (CMS). Design basic marketing materials using tools such as Canva or Adobe Express. Support email marketing campaigns and customer communications. Monitor campaign performance using Google Analytics and social media insights. Conduct market and competitor research. Assist with SEO activities to improve website visibility. … Help organise company events, exhibitions and promotional activities. Ensure all marketing activity reflects the company's brand identity. Maintain and update customer records within the CRM system. Ensure data accuracy, completeness, and compliance with GDPR requirements. Support lead management processes and sales pipeline activities. Manage and optimise company LinkedIn ...

from other professional office environments. The role: Provide administrative support to fellow staff members and clients Taking calls and providing a high level of customer service Open and distribute the post Processing documentation and updating IT systems Assist with processing new business Responding to telephone calls and correspondence ...

Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done ...

Automation Solutions (MAS). This role demands a proactive, growth oriented mindset and the ability to navigate complexity and ambiguity while delivering world-class customer service. The successful candidate will leverage the full MAS portfolio to penetrate new markets, build strategic relationships, and execute winning strategies. While not essential … delivering tailored solutions that create long term value. Demonstrate agility and resilience in navigating ambiguity and complex decision-making environments. Deliver world-class customer experiences through responsiveness, consultative engagement, and solution-oriented selling. Collaborate effectively across business units and functions to maximize opportunities and align with strategic objectives. Actively ...

relays and everything in between. We now employ over 180 people and from our 15 locations throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service. We are a talented group across … presence in the BPX branch, staying close to the people and local market. Support marketing activities such as campaigns and promotions to increase customer awareness of product launches, events, competitions, etc. Commit to learning, development, and training in both technical and non-technical areas. Skills, Knowledge and Experience: Experience ...