1 of 1 Customer Service Jobs in London Bridge

Build Recruitment are currently represening a Facilities Management company delivering integrated solutions across commercial and residential properties throughout London. The team is passionate about service excellence and efficiency, and we are now seeking a proactive and organised Helpdesk Administrator to join their central operations team. The Role: As a … will be the first point of contact for our clients and field-based teams. You will manage work orders, coordinate engineers, and ensure that service levels are met efficiently and professionally. Key Responsibilities: Respond to client queries via phone and email in a timely manner Log and manage reactive … records and ensure database integrity Requirements: Previous experience in a helpdesk or facilities administration role (ideally within FM or property services) Excellent communication and customer service skills Strong IT skills, including experience with CAFM systems (e.g., Concept, Planon, or similar) Ability to multitask and work under pressure in More ❯