1 to 25 of 34 Customer Service Jobs in the City of London

focused on nurturing and expanding an existing enterprise client base within the colocation sector. If you are a professional who prides yourself on exceptional service and long-term relationship building, rather than aggressive cold-calling, this is the perfect environment for you. The Role This position is focused entirely … years of professional experience who is ready to take the next step in their career. Experience: A background in account management or high-level customer service is essential. Communication: Exceptional verbal and written skills, with the ability to manage professional stakeholders. Attitude: A proactive, "customer-first" mindset ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

office. Your new role You will be joining three other Procurement and Finance Officers on a full-time basis, providing high quality and responsive customer service towards customers that raise tickets within the Business Management function. You will provide advice and support to deliver high-quality, robust, resilient … responsive and secure customer-focused IT Services. You will be using in-depth specialist knowledge of procurement and finance to recommend solutions to address complex issues and continually improve efficiency of service. Process invoices, expense claims and interdepartmental transfers, supplier statement reconciliations, raise requisitions and processing through to purchase ...

sure the organisation gets full value from its investment. You will... Serve as the go-to subject matter expert for Dynamics 365 across Sales, Customer Service, and potentially Marketing modules Configure entities, forms, workflows, business rules, Power Automate flows, and model-driven apps Work alongside Product Owners, Business … teams - translating process needs into platform logic What We're Looking For Must-have: Proven hands-on experience with Microsoft Dynamics 365 across Sales, Customer Service, or Marketing modules Functional configuration skills - entities, business rules, forms, views, workflows, security roles Power Platform experience - Power Automate, Power Apps ...

everything from AI to reusable tech. The Head of Technology role is critical in defining Sainsbury's technology strategy with strategic partners, ensuring technical, service, and delivery excellence across a large and diverse portfolio that touches every Sainsbury's site and colleague. This highly credible leader collaborates brilliantly across … services into Sainsbury's, tracking external dependencies and impacts at enterprise level and cross-domain where required. Drive value-oriented change and high-quality service delivery through leadership of technical, delivery, and service management across partner relationships. Service Management Lead vendor management including relationships with Partners across ...

commercial accuracy, particularly across sales pursuits, renewals, and ongoing delivery. Key Responsibilities D365 Licensing Strategy & Advisory Advise on licence selection across Finance & Operations, Sales, Customer Service, Field Service, Power Platform, and add-ons Assess requirements and recommend licensing aligned to Microsoft rules and best practices Support licensing ...

surveys, and solution recommendations Collaborate with internal teams and stakeholders to ensure smooth project delivery Recommend and contribute to improvements in technical processes and service delivery Support and mentor junior engineers where required Participate in out-of-hours support on a rota basis (optional) Requirements 3–5 years’ experience … Intune Solid understanding of networking, servers, virtualisation, storage, and security Experience troubleshooting complex infrastructure and desktop issues Ability to manage multiple priorities and meet service deadlines Strong communication and customer service skills Ability to work independently and as part of a team Qualifications (any of the following ...

Ecommerce Manager – Music & Merchandise 📍 Central London (4 days in-office) 💰 Up to £45,000 per year + great benefits 🛍️ Shopify | 🎵 Music Industry | 💬 Customer Experience We’re hiring on behalf of a leading music merchandise and media company that works with globally recognised artists and music brands. They’re looking … operations of their Shopify stores. 🔍 What You’ll Do: Manage multiple artist and retail Shopify stores, ensuring smooth operations and best-in-class customer journeys Collaborate with product, marketing, and logistics teams to deliver seamless e-commerce experiences Monitor KPIs like traffic, conversion, and customer satisfaction to drive ...

Title: Security Service Engineer Location of Works: Central London The Company: Nationwide Fire and Security company with over 20+ years industry experience, providing solutions to commercial, private, public, residential and the retail market. Due to expansion, they are now seeking additional engineers. Package: Salary £35,000 - £47,000 basic … alarms, Access control, CCTV and IP based networks Working to high British Standards Managing your own time, ensuring jobs are completed correctly Providing excellent customer service Knowledge and experience: 3 years plus experience servicing Security Systems Experience with IP based networks is desired but not essential Install ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS , , , , This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed ...

Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/… annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. What we will need from you Experience within Electronic Security ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … function across managed print and IT resale, ensuring we have a resilient, cost-effective, and forward-thinking supply chain that supports both growth and customer excellence. You will work closely with senior leadership and cross-functional teams, bringing insight, structure, and innovation into how we source, manage, and optimise ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … function across managed print and IT resale, ensuring we have a resilient, cost-effective, and forward-thinking supply chain that supports both growth and customer excellence. You will work closely with senior leadership and cross-functional teams, bringing insight, structure, and innovation into how we source, manage, and optimise ...

Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative/unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. … over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. ...

ServiceNow Architect London (Hybrid) 6 Month Contract £600/day (Outside IR35) ServiceNow Architect needed with deep Telecoms domain experience including Telecommunications Service Management (TSM). 6 Month Contract based in London (Hybrid). Paying up to £600/day (Outside IR35). Start ASAP in May/June … office in London. Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: ServiceNow Architect with strong Telecommunications Service Management (TSM) experience. Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards. Platform Expertise: extensive ...

role Strong macOS troubleshooting (GUI & terminal) Experience in fast-paced environments (agency/creative sector advantageous) Helpdesk/ticketing system experience Excellent communication and customer service skills Strong organisational and time management abilities Desirable Skills Advanced JAMF or macOS MDM knowledge Shell scripting or automation experience Understanding ...

selection supported by Enterprise and Technical Architecture reviews o Liaise with project managers in developing delivery plans and tracking portfolio status Continuous improvement and service excellence Strategic Thinking o Ability to identify long-term opportunities and challenges, developing plans aligned with organisational goals. Required skills Strong knowledge of Finance … deliver business outcomes Willingness to travel around the Group as required for specific projects and generally. Possess a firm belief in the values of customer service and ABPs core values of openness and honesty, teamwork and respect, along with the ambition to make a difference and exceed expectations. ...

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... … analysis and data storytelling, particularly within the housing association sector, with strong technical skills in Power BI and DAX. A commitment to delivering outstanding customer service, while promoting best practices in data and analytics across all stakeholder interactions. Proven ability to collaborate with stakeholders to define and implement ...

heart of Europe for over 25 years. We focus on the needs of our customers and deliver viable solutions with an uncompromising level of customer service and support. Innovation is deeply rooted in our core; we have world-class expertise and a strong desire to deliver the best ...

printing; coding Deep experience with Analytics [expect a minimum of 4 TAR projects and threading expertise] Above average knowledge of MS office (particularly excel) Customer service orientation Communicating complex concepts in clear concise ways A high-level problem solver Desired skills: Knowledge of SQL and/or Visual ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS Some people scroll past a clunky, manual process...you stare at it and think, this could run itself! That … Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself take a look at our excellent Trustpilot reviews and our Customer Experience Foundation Membership accreditation. Our application form ...

rewarded for effort, this could be an ideal opportunity. What you’ll be doing: Speaking with potential customers via phone, email, and LinkedIn Understanding customer needs and qualifying opportunities Booking meetings and supporting the wider sales team Learning core sales skills including objection handling, negotiation, and relationship building Working … looking for: Strong communication and interpersonal skills A positive, proactive attitude and willingness to learn Resilience, motivation, and a results-driven mindset Experience in customer service, retail, hospitality, sport, or similar environments is useful but not required What’s on offer: £30,000–£35,000 base salary Uncapped ...

Technical Operations Manager Leading FM Service Provider Central London - up to 85K+package Would you like to work for an established, stable building maintenance contractor thatactuallyvalues theirstaff? Do you have experience of managing commercialmaintenance contracts? One of the established names in the commercial building maintenance industry is looking to recruit … three extremely prestigious properties. They are looking for an individual from a strong technical background who will be able to provide a first class customer service and be able to organise, manage and motivate their maintenance teams. The role will also be reporting directly to the Account Director ...