Customer Service Job Trends in Macclesfield

Customer Service
Cheshire > Macclesfield

The table below provides summary statistics and salary benchmarking for jobs advertised in Macclesfield requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 25 October 2025, with comparisons to the same periods in the previous two years.

6 months to
25 Oct 2025
Same period 2024 Same period 2023
Rank 8 3 -
Rank change year-on-year -5 - -
Permanent jobs citing Customer Service 2 1 0
As % of all permanent jobs in Macclesfield 10.53% 25.00% -
As % of the Processes & Methodologies category 12.50% 33.33% -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £30,000 - -
Median annual salary (50th Percentile) £32,000 - -
75th Percentile £34,000 - -
90th Percentile - - -
Cheshire median annual salary £32,000 £45,000 £21,328
% change year-on-year -28.89% +110.99% -33.35%

All Process and Methodology Skills
Macclesfield

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Macclesfield.

Permanent vacancies with a requirement for process or methodology skills 16 3 3
As % of all permanent jobs advertised in Macclesfield 84.21% 75.00% 50.00%
Number of salaries quoted 11 2 2
10th Percentile £32,000 £53,000 £43,750
25th Percentile £36,250 £54,500 £45,625
Median annual salary (50th Percentile) £37,500 £59,000 £52,500
Median % change year-on-year -36.44% +12.38% +50.00%
75th Percentile £50,000 £63,500 £60,625
90th Percentile - £65,000 £63,250
Cheshire median annual salary £48,979 £49,500 £49,251
% change year-on-year -1.05% +0.51% +9.45%

Customer Service
Job Vacancy Trend in Macclesfield

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Macclesfield.

Customer Service job vacancy trend in Macclesfield

Customer Service
Salary Trend in Macclesfield

Salary distribution trend for jobs in Macclesfield citing Customer Service.

Salary distribution trend for jobs in Macclesfield citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Macclesfield by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (50.00%) Microsoft Exchange
Cloud Services
1 1 (50.00%) Microsoft 365
1 1 (50.00%) OneDrive
Communications & Networking
1 1 (50.00%) DHCP
1 1 (50.00%) DNS
1 1 (50.00%) LAN
1 1 (50.00%) WAN
General
1 2 (100.00%) Social Skills
2 1 (50.00%) Aerospace
2 1 (50.00%) Analytical Skills
2 1 (50.00%) Automotive
2 1 (50.00%) Manufacturing
Job Titles
1 1 (50.00%) Analyst
1 1 (50.00%) IT Analyst
1 1 (50.00%) IT Support
1 1 (50.00%) IT Support Analyst
1 1 (50.00%) Support Analyst
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Apple iOS
2 1 (50.00%) Mac OS
2 1 (50.00%) Windows 10
2 1 (50.00%) Windows Server
Processes & Methodologies
1 1 (50.00%) Asset Management
1 1 (50.00%) Continuous Improvement
1 1 (50.00%) Customer Experience
1 1 (50.00%) Data Protection
1 1 (50.00%) Inventory Management
1 1 (50.00%) ITIL
1 1 (50.00%) ITSM
1 1 (50.00%) Problem-Solving
System Software
1 2 (100.00%) Active Directory
Systems Management
1 1 (50.00%) Microsoft Intune
1 1 (50.00%) SCCM
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) Apple
2 1 (50.00%) ServiceNow