8 of 8 Customer Service Jobs in Middlesbrough

We are seeking a proactive, detail-oriented Administrator to join our Customer Support team, focusing on Unenrolled Deed Poll services. You will process applications, issue documents, respond to queries & ensure the accuracy of all legal paperwork. You will be a confident communicator with strong administrative skills who can provide clear support. Role Main tasks of job: Process and quality … check customer applications for Unenrolled Deed Polls Generate and prepare Deed Poll documents, including personalised certificates and cover letters Ensure all documents are accurate, legally compliant, and formatted correctly before dispatch Respond to customer enquiries via email and internal messaging systems, providing timely and helpful information Guide customers through the name change process, including requirements for witnessing, document … use, and post-change actions Maintain accurate records of all applications, correspondence, and fulfilments Flag complex or escalated queries to senior team members as needed Training Level 2 Customer Service at Redcar & Cleveland College Functional skills Maths and English, if required An opportunity for a full-time position at the end of the apprenticeship. Apprenticeship Standard Customer More ❯

IT Engineer - Exciting Career Opportunity ?? Location: Middlesbrough ?? Salary: £28,000 ?? Join a Fast-Growing, Innovative IT Team! Are you a passionate, driven, and customer-focused IT professional looking for your next challenge? Do you have a knack for troubleshooting, problem-solving, and implementing cutting-edge IT solutions? If so, this is the perfect role for you! We're on … Management - Act as an escalation point for major incidents, working collaboratively to resolve critical issues. * Proactive IT Monitoring - Identify potential issues before they impact customers and recommend improved solutions. * Customer Excellence - Deliver outstanding customer service, keeping clients updated and ensuring seamless IT performance. * Continuous Learning - Stay ahead of the curve with research, testing, and professional development in … to support the team. What You'll Bring to the Team: ? 3+ years of experience in a technical support role, with server project experience. ? Strong communication skills - confident in customer-facing situations. ? Self-motivated & adaptable - able to work independently and as part of a dynamic team. ? Excellent troubleshooting & problem-solving abilities. ? A proactive mindset - able to manage workloads, prioritise More ❯

regional e-commerce platforms. Manage product listings, pricing, and inventory to meet the needs of global markets. Apply SEO best practices to improve visibility and conversion rates. Digital Marketing & Customer Engagement Conduct market research and outreach to build strong customer relationships. Support digital marketing campaigns that drive traffic and boost sales. Enhance the user experience through journey mapping … usability testing, and optimisation. Collaborate with customer service to analyse feedback and enhance satisfaction and retention. Streamline the customer journey from lead generation through to post-purchase follow-up. Sales & Performance Tracking Implement growth strategies to attract new customers and expand market reach. Use data insights and reporting tools to monitor performance and drive improvements. Support product More ❯

their UK-based technology client in the search for a proactive and detail-oriented interim Sales Operations Coordinator. This role will support their Sales and Finance teams in managing customer contracts and streamlining post-sale processes. This is an exciting opportunity to gain hands-on experience in a fast-paced, tech-driven environment, working at the heart of the … developing valuable skills for a career in sales operations or commercial support. Role Profile: • Assist in the creation and preparation of new and renewal order forms • Generate and process customer order documentation with accuracy and efficiency• Upload contracts to e-signature platforms (e.g., DocuSign, PandaDoc) and track progress to completion• Maintain accurate contract records and update CRM systems with … key agreement details• Support the creation and filing of MNDAs and other sales-related agreements• Work closely with Sales, Finance, Legal, and Customer Success teams to ensure documentation accuracy and compliance• Contribute to internal process improvements and documentation initiatives• Participate in onboarding and training on CRM and sales tools• Identify opportunities to enhance workflow efficiency and support continuous improvement More ❯

senior engineer across various commercial contracts Assisting with the installation, servicing, and maintenance of security systems Learning how to fault-find, configure, and test equipment Supporting system upgrades and customer visits Following industry standards and safety procedures Building strong customer service and technical communication skills What We're Looking For: Some hands-on electrical, engineering, or technical More ❯

required to achieve the best possible results for your clients. Experience required: 2+ years experience working in PPC Experience of Google Ads and Microsoft Ads (Amazon Ads desirable) Strong customer service experience Experience using analytics tools (GA4, Optmyzr More ❯

will proactively use initiative and conduct themselves in a professional manner while keeping on top of all day to day tasks and processes. Involving and requiring. Excellent communication Good customer service Professional phone manner Data Entry In addition you will need. General IT skills Good typing speed Team player Good at coordinating the team members. Key Skills Required More ❯

Monday to Friday 8am to 5pm Do you either have experience gained servicing or providing engineering support in the electrical industry or similar? Or perhaps you're already a Service Engineer, with experience gained in the fire and security industry? Here, we have a rewarding opportunity to join our growing team in a field-based role supporting clients in … But one thing that will remain constant in your role is you'll always be the face of our business and understand how vital it is to deliver superb customer service. The Package: Salary in the region of £30,000 to £35,000 (starting level will be dependent on experience as we welcome applications from trainees and industry experienced … in the field. We offer a wide range of solutions from fire extinguishers through to large commercial installations, as well as installation and maintenance services. All applications for this Service Engineer (Fire & Security) vacancy are to be submitted online, and strictly no agency calls or agency CV submissions. Candidates with the relevant experience or job title of; Fire Alarm More ❯