6 of 6 Customer Service Jobs in Middlesbrough

Engineer Location: Middlesbrough (full-time onsite) Salary: £30,000 - £35,000 Industry: MSP About the Company Our client, a well-established and growing managed service provider based in Middlesbrough , is seeking an experienced and proactive 2nd Line Engineer to join their dynamic support team. This is a fantastic opportunity … environment where you'll be exposed to a wide range of technologies and have the chance to develop your technical skills while providing exceptional customer support. Role Overview As a 2nd Line Engineer , you will be responsible for providing advanced technical support to clients, resolving escalated issues, and ensuring … the smooth operation of IT systems. You will play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 2nd line support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring More ❯

Engineer Location: Middlesbrough (full-time onsite) Salary: £30,000 - £35,000 Industry: MSP About the Company Our client, a well-established and growing managed service provider based in Middlesbrough , is seeking an experienced and proactive 2nd Line Engineer to join their dynamic support team. This is a fantastic opportunity … environment where you'll be exposed to a wide range of technologies and have the chance to develop your technical skills while providing exceptional customer support. Role Overview As a 2nd Line Engineer , you will be responsible for providing advanced technical support to clients, resolving escalated issues, and ensuring … the smooth operation of IT systems. You will play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 2nd line support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring More ❯

in an ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a More ❯

in an ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a More ❯

/Fri Salary: up to £25,674.00 depending on experience, plus Serco benefits Key purpose: To supervise the delivery of the switchboard and reception service in a high quality, efficient and cost-effective manner that meets the needs of the Trust patients, staff and visitors. Main Accountabilities: To ensure … are undertaken in a professional, competent and safe manner. Implement and comply with the Company's policies and procedures to ensure efficient and effective service delivery. Ensure full service compliance with the ISO 9002 procedures and meets performance standards. Operate all services within agreed financial budgets. Assist the … Team Leader in the organising and planning of work within the switchboard and reception services in the most efficient and cost-effective way. Monitor service delivery to ensure compliance with agreed performance standards. Assist in ensuring the switchboard and reception team carry out their duties with due regard to More ❯

FTTH Engineer, you'll benefit from: Competitive salary Company Van 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Employee Benefits Platform - giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and … in cabling, splicing, and testing, although these hands-on tasks are not a daily part of this specific role. Excellent communication, people management, and customer-facing skills are essential. You will need the ability to engage effectively with internal planning, project, and delivery teams, and represent the company professionally … Oversee all field health, safety, and wellbeing, including risk assessments, reporting, vehicle checks, and audits. Build and prepare the Access Network, from cabinets to customer premises (including rodding, cabling, splicing, testing, commissioning, customer handover). Assist with installing and commissioning of new street cabinets and 3rd party connections More ❯