14 of 14 Customer Service Jobs in Middlesex

FRENCH SELECTION (FS) German Speaking Customer Service Administrator (Fixed Term Contract) Location: Feltham Hybrid work after training Salary: £27,500 per annum plus bonus and excellent benefits Ref: 4277GC To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4277GC The company: An exciting opportunity to work at a … with their site within commutable distance from London. A company who develop, manufacture and sell IT products on a global scale and who pride themselves on not only being customer focused but who value their employees. Main duties: To support the Customer Service department via emails, chats and phone calls as well as coordinate the return of … inquiries from distributors, resellers and customers - Ensuring all customers' queries are dealt with efficiently and timeously also providing relevant feedback - Managing logistical issues and deal with all replacements ensuring customer satisfaction - Liaising with internal departments - Technical team, accounts, warehouse etc. - To arrange shipments - All administration relating to role - database, reports, work records etc. The candidate: - Fluent in German (written More ❯

Customer Service - German and English Speaking Salary: £27,500 £4,125 retention bonus and benefits 17 months fixed term contract Location: Sunbury Working hours: 38.5 hours per week (8am - 5pm, Monday - Thursday with 1 hour lunch and 8am - 3pm on a Friday with 30 minutes lunch) Hybrid: Tuesdays, Wednesdays and Thursdays in the office and the remaining two … days can be worked from home A global technology distributor is recruiting for a Customer Service - German and English Speaking. The right candidate will be responsible for emails, Chat and Social Media queries that come from throughout EMEA. To be able to multi-task and co-ordinate the return of products. This is a 17 month fixed term … support. Requests that exceed first level technical support need to be logged and escalated to the Technical Support department. Translation help may be required on some cases. Manage the Customer Service and RMA CRM inboxes ensuring that a 24-hour response is achieved. To effectively monitor service levels and customer satisfaction and contribute actively towards a More ❯

customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the client software and platform.A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case … solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry. 2-4+ years customer facing technical support experience Ability to troubleshoot difficult technical issues with ease and complexity Ability to read basic Java/JavaScript code Personal commitment to quality and customer service Demonstrated ability to troubleshoot difficult technical issues Working knowledge of the components in a web applications stack Experience in one (or more) of the following: JavaScript, CSS, HTML, XML Good experience writing or debugging JavaScript (or other object orientated languages) Good experience in using browser debug tools, i.e. F11 tools in IE, Firebug, Chrome developer tools, etc. More ❯

About us We are a London based, friendly managed service provider with years of experience facilitating all aspects of IT infrastructure. Our expertise in understanding IT requirements, designing and scoping solutions, supporting and monitoring them, enables us to meet our customer's business objectives and needs. Signet Consultancy Ltd is looking for a 1st Line Support Engineer to … join our team in Greater London. This position is responsible for the following: Provide 1st line support for on-site clients based in the UK. Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services. Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution. Troubleshoot, diagnose, and … by all users, providing relevant training where necessary. Maintain documentation for all systems (hardware and software). To include all applications installed and network topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. Microsoft Windows 10,11 and MacOS More ❯

per annum Hours: Monday to Friday, 8:00 AM – 4:30 PM (1 hour paid lunch) Role Summary: As the Tech Centre – Team Leader , you will support the UK Service & Installation Manager and the Installation Manager in overseeing the daily operations of the Tech Centre. Your primary responsibility is to manage and coordinate the technical warehouse operatives, ensuring that … site. Uphold Health & Safety policies and contribute to ISO9001 & ISO14001 standards. System & Stock Control: Maintain high accuracy in record-keeping across multiple systems (Oracle, FM, DEMS, Elton). Manage customer toolkits, consumables, and stock control procedures. Perform and support stock checks, audits, and investigations of damaged/missing stock. Update and maintain equipment configurations and job tracking systems. Customer & Engineer Support: Liaise with internal coordination teams for smooth job flow. Assist visiting customer engineers and escalate service issues when necessary. Create Bills of Materials (BOM) for new demo systems. Complete engineering timesheets accurately and promptly. Continuous Improvement: Recommend process improvements and system enhancements. Support audit processes (internal/external) and ensure KPI reporting is up to More ❯

Comfortable around IT cable infrastructure where they are able to diagnose issues or setup new sites Skills/Experience/Qualifications Prior experience within second-line technical product or service focused support role Ability to problem solve within a technical environment Strong customer service approach and team player Strong work ethic and ability to work in dynamic More ❯

involve direct interaction with customers when the product is highly technical or sophisticated in nature, as well as supporting internal teams with technical challenges. You may also assist with customer installations and training. Key Responsibilities Provide advanced technical support for complex software, systems, and integrations. Troubleshoot, repair, and debug technical issues escalated from first-line support. Liaise with engineering … teams to report design, reliability, and maintenance issues. Assist in product installation, configuration, and customer training. Support ITSM, ITIL, or CMDB-related processes. Skills & Experience Required Strong understanding of ITSM, ITIL, or CMDB concepts. Advanced Unix/Linux experience. Hands-on experience with cloud platforms such as Microsoft Azure, AWS, Google Cloud Platform, and Okta. Proven experience in a … technical support role dealing with complex or highly technical systems. Excellent problem-solving and customer service skills. How to Apply: Please submit your CV detailing relevant technical support and integration experience. *Rates depend on experience and client requirements More ❯

Support Engineer - UX Location: Staines, Surrey Length: 25/08/2025 – 25/02/2026 Rate: £162.67 per day (Inside IR35) Hours: 40 hours per weekRole Responsibilities: Customer Advocate providing support to users/administrators of our platform. Contributing to the growth of best practices for delivery of support services. Understand our platform, cloud technologies and troubleshooting … and resolve all issues. Experience assessing, troubleshooting, resolving and providing root cause analysis for ServiceNow Product issues Manage customers' expectations and experience in a way that results in high customer satisfaction Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Opportunity to become Subject Matter Expert in assigned areas of product functionality … our teams through case, phone and other electronic methods. Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the customers. Maintain impeccable case hygiene and customer related files and records. Participate in the weekend support on-call rotation. Qualifications & Skills: Experience providing SaaS support Experience developing applications within the ServiceNow Platform Experience diagnosing performance related More ❯

in transit. Maintain performance and capacity of e-commerce and OEM logistics operations. Ensure compliance with customs regulations and requirements across all shipments. Serve as an escalation point for customer service and sales on logistics issues. Inventory Management Lead weekly stock reconciliation processes and maintain inventory accuracy and alignment across ERP and 3PL systems. Monitor and resolve discrepancies … and control actual costs versus budget. Contribute to the development of the annual logistics budget. Continuous Improvement & Cost Control Identify and implement initiatives to reduce logistics costs and improve service levels. Analyse logistics workflows and eliminate inefficiencies and waste. Lead and support cross-functional projects to improve process automation and data visibility. Collaborate with suppliers to enhance quality, reduce … system solutions that drive logistics process efficiency. Supplier Management Manage the performance of Freight Forwarders and 3PLs. Lead monthly KPI reviews and initiate corrective actions. Negotiate commercial terms and service levels with 3PLs to ensure cost-effective, high-quality service delivery. Leadership & Development Lead, coach and develop two Logistics Planners. Build team capability to scale with business needs. More ❯

printers, AV equipment, and mobile devices Support with Windows Server administration, Active Directory, and user permissions Assist with routine maintenance, updates, and backups across systems Log and respond to service requests via the helpdesk system Support the wider IT team with ad hoc projects, upgrades and audits Liaise with third-party suppliers where necessary Technical Environment: Windows 10/… Printer and AV troubleshooting (projectors, interactive whiteboards)  Requirements: Previous IT support experience in a school or education setting (preferred) Enhanced DBS (must be current or willing to undergo) Strong customer service and communication skills Ability to work independently and prioritise tasks in a busy environment More ❯

the best. Flexibility, resilience and the ability to influence and build relationships with key stakeholders. Demonstrating strong ethical standards with openness and honest. Commitment to the provision of excellent customer service, passionate, committed and enthusiastic in all that you do. A self-starter with a can-do attitude and a desire to pick up new challenges. Dedicated to … package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Comprehensive pension plan Regular Save as You Earn share purchase scheme Private More ❯

engineering, electronics or technical solutions is advantageous. Profile: Required to be fluent in English and German, both written and spoken. Previous experience inside sales, B2B outbound calling, lead generation, customer service, telesales, or telephone business development. You must be enthusiastic, dynamic, creative, self-motivated, and confident in communicating with people at all levels. Good team player who enjoys More ❯

or technical solutions is advantageous. Profile: Required to be fluent in English and French or Spanish, both written and spoken. Previous experience inside sales, B2B outbound calling, lead generation, customer service, telesales, or telephone business development. You must be enthusiastic, dynamic, creative, self-motivated, and confident in communicating with people at all levels. Good team player who enjoys More ❯

Field Delivery Manager reporting to Michelle Harrison We're looking for a Field Delivery Manager to lead a team of engineers delivering exceptional service to customers - with a particular focus on one key client, making up around 60% of the role. If you thrive on leading teams, driving performance, and ensuring safe, efficient service delivery, we want to … hear from you! What you'll do: Lead, coach and manage a team of field engineers across multiple sites Ensure safety, compliance, and outstanding service are maintained at all times Support and supervise performance to meet operational KPIs and customer expectations Build strong customer relationships and manage any on-site issues or complaints Monitor budget performance, cost … efficiency opportunities Coordinate call-out rotas, equipment, fleet use, and engineer schedules Identify training needs, onboard new engineers, and support succession planning Act as a key support to the Service Delivery Manager when required What We Offer Competitive salary and overtime rates Company van, fuel card, tools, and PPE provided 25 days' holiday plus all bank holidays Paid sick More ❯