5 Customer Service Jobs in Middlesex

empathy and we're committed to making a difference.This position will play a key role in maintaining and evolving a modern, mature & robust IT Service management function by working closely with the ITSM team as well as other IT groups & value stream owners to enforce & evolve processes. Providing a … high level of quality support to the end user community by helping resolve end user/service escalations as well as assisting the business in meeting its objectives.An initial responsibility of this role will be the handling of Change, Major Incident and Problem tickets, the goal is to streamline … these processes to become more automated, allowing the SDM to then focus on continuous service improvement and contribute towards business/trend/department analysis and innovation.Key Accountabilities/Abilities:Strategic AgilityAbility to develop & communicate strategic vision; can anticipate future trends accurately; has broad knowledge and perspective; can create more »

Use of Cargowise operations system Invoicing and job costing Customs entries Assist in all aspects of the operation where/when required Focus on customer service Regular customer communication and involvement in meetings and business reviews Ensuring all reports including internal and customer specific are completed … Positions Available 1 Closing Date Wednesday, 15th May 2024 Start Date Monday, 3rd June 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Administrative skills Team working Ability to work to deadlines Enthusiastic Qualifications 5 GCSE’s including Maths and English GCSE or equivalent, grade more »

partnership to clients, serving as the relationship manager between your customers and ServiceNowWork with other ServiceNow teams to develop ServiceNow solutions based on each customer's strategic outcomes while leading large virtual teamsOversee growth of global accounts, including development and deployment of worldwide resourcesBuild trust and deep multi-tiered … from project/IT teams to CxO levelDevelop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experienceAchieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional ServicesQualificationsTo be successful in this role you have:10+ years … as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive- level relationship managementPrevious sales experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management (within software or IT sales organizations)Experience exceeding sales targetsExperience leading a more »

inclusive place to work.Customer Growth are the heartbeat of Sky. We are responsible for the acquisition and retention of our TV, Broadband and Mobile customer base. So, you’ll work really closely with the product P&L’s to pull together a plan to hit the sales and retention … selling Broadband to existing customers. They will need to understand the trading levers available to them (e.g. agent incentives) and make recommendations to optimise customer and P&L performance. They will need to be strong collaborators with Product Commercial teams, Planning Teams, voice channels, Digital team and the Customer Service Group to ensure the Sky leadership team makes informed and timely decisions. What you'll do:Trading Expertise – Be the expert in Trading Performance for your area. Have a deep understanding of the drivers of all KPIs including Demand & conversion down to a product and sales site more »

performance, increase shareholder value, and protect our business through the innovative and agile use of technology and data.To harness our full potential across our customer, operational and colleague journeys, as well as our enabling domains, platforms and programmes, we are changing our ways of working and transitioning into a … and finding compromises between opposing views and opinionsBusiness partnering, working as a valued partner with stakeholders across a diverse operation, delivering a value-added service to business customers.Ability to recognise priorities and guide others towards the accomplishment of strategic business goals and objectivesAbility to work under pressureFluent written and more »