2 of 2 Customer Service Jobs in Monmouthshire

An excellent opportunity has arisen to work for our established client in Monmouth as a Customer Service Advisor. The purpose of the Customer Service Advisor is to guide customers through their onboarding journey. Benefits: * Perk box * 29 days hols + bank holidays + winter shut down … length of service increase to hols * £500 support for upskilling * 3 days per year to 'give back' (charity work) * Pension As the Customer Service Advisor, you will be responsible for: * Maintaining customer records in Salesforce. * Answering queries relating to the technical use of the software. * Working … closely with the compliance teams to ensure customers have everything they need. * Solve customer queries. The successful Customer Service Advisor, will have the following related skills/experience: * Strong verbal and written communication skills. * Excellent IT skills. * Previous customer service experience. For more information, please More ❯

to serve themselves. In the past few years, I have used Salesforce Experience Cloud to build applications like exclusive private social networks, highly customised customer service platforms, quick-to-launch multi-step information gathering tools, and much more. Building on this experience, I hope to use this post … for the creation of advanced, branded, consumer-facing web applications. In short, it is an ideal platform for CRM-connected websites, portals, communities, self-service applications, and much more. How to be successful with Salesforce Experience Cloud Carefully evaluate your use case Experience Cloud is powerful and feature rich More ❯