Monmouth, Gwent, Wales, United Kingdom Hybrid / WFH Options
Get Staffed Online Recruitment
As a Customer Success Specialist at our client, your primary responsibility will be to provide continuous support to ensure customer satisfaction with the software system. Whether you are a recent graduate looking to kickstart your career or someone considering a career change, they are looking for candidates who are enthusiastic about learning and growing within a well-established … organisation. If you are passionate about customerservice and would like to make a positive impact on the Care sector, they encourage you to apply. The Job Role: Conduct online tutorials to assist customers in maximising their user experience. Maintain accurate customer records in Salesforce to ensure efficient communication and support. Focus on customer engagement and … communicate the benefits of their software consistently. Creatively and effectively resolve customer queries to ensure customer satisfaction. Collaborate with colleagues to meet performance metrics and stay informed about industry trends. What They're Seeking in a Candidate: Excellent communication and interpersonal skills. Strong problem-solving abilities and a customer-centric approach. Proficiency in Salesforce or willingness to More ❯
Monmouth, Wales, United Kingdom Hybrid / WFH Options
Get Staffed Online Recruitment
As a Customer Success Specialist at our client, your primary responsibility will be to provide continuous support to ensure customer satisfaction with the software system. Whether you are a recent graduate looking to kickstart your career or someone considering a career change, they are looking for candidates who are enthusiastic about learning and growing within a well-established … organisation. If you are passionate about customerservice and would like to make a positive impact on the Care sector, they encourage you to apply. The Job Role: Conduct online tutorials to assist customers in maximising their user experience. Maintain accurate customer records in Salesforce to ensure efficient communication and support. Focus on customer engagement and … communicate the benefits of their software consistently. Creatively and effectively resolve customer queries to ensure customer satisfaction. Collaborate with colleagues to meet performance metrics and stay informed about industry trends. What They're Seeking in a Candidate: Excellent communication and interpersonal skills. Strong problem-solving abilities and a customer-centric approach. Proficiency in Salesforce or willingness to More ❯
an organisation and allows them to serve themselves. In the past few years, I have used Salesforce Experience Cloud to build applications like exclusive private social networks, highly customised customerservice platforms, quick-to-launch multi-step information gathering tools, and much more. Building on this experience, I hope to use this post to help you understand how … both clicks and code, allow for the creation of advanced, branded, consumer-facing web applications. In short, it is an ideal platform for CRM-connected websites, portals, communities, self-service applications, and much more. How to be successful with Salesforce Experience Cloud Carefully evaluate your use case Experience Cloud is powerful and feature rich, which makes it a tempting More ❯