2 of 2 Customer Service Jobs in Motherwell

Engineers. The focus will be the Maintenance and Repair of equipment used on large distribution vehicles. Our customers are even busier than ever before, so providing high levels of customer care is paramount for the success of our business as well as all of our employees. Duties and Responsibilities Installation, servicing and repair of tail lift, double deck, VBG … Shutter door equipment, limiting costs of stock used on contract accounts and maximising revenue generation in all areas. Optimise and maintain engineer van stock to maintain and enhance service delivery to MFS customers. Ensure relevant safety checks are carried out on the company van on a daily basis. Maintain product and customer requirements knowledge to meet ISO9002 standards … at all times. Liaise with central control and/or the service centre regarding job start and completion times, downtime and overtime authorisation; cost updates and customer purchase orders. Complete all relevant paperwork and online (PDA) requirements enabling central control and invoicing to maintain a high standard of customer interface - keeping the customer informed. Assist with More ❯

00am to 18:00pm or 18:00pm to 06:00am. Hourly rate for the role is £12.60/£13.10 Responsible in achieving Industry leading KPI's in Health & Safety, service, and performance. Managing all aspects of the receipt, handling, and despatch of stock. Monitor sickness and absence through effective Management skills. Accountable for Health & safety requirements and events in … the workplace to ensure a safe environment for your colleagues and Contractors. Ensure all customer service requests are dealt with efficiently. Driving a can-do culture by adopting a hands-on approach. Develop and mentor members of your team. Ensure a smooth and timely handover is executed. Previous experience of Warehousing/Cold store environment. More ❯