2 of 2 Customer Service Jobs in Newmarket

Field Service Engineer The work is based on the customers sites and involves driving to various sites daily to perform the replacement and swap out of customer retail IT devices. Complete Technical Solutions are market leaders in the provision of managed IT services to the retail and hospitality sectors. We thrive on delivering customer satisfaction providing them … Typically calls will be scheduled between 08.30 and 17.30. A clean driving licence is essential for this role as it does require significant driving. Your Duties as a Field Service Engineer include: Provide on-site swap out services ensuring adherence to Customer contract commitments. Provide a professional approach to all Complete Technical Solutions customers and adhering to all … as required by the business Ensure that use of the Company call management system, via Web or mobile access is utilised correctly All paperwork to be completed exactly to customer requirements. Ensure that you follow all the documentation and procedures to fulfil the role at all times. Support colleagues where necessary at Head Office and in the field ensuring More ❯

term deals. Giving support to Sales function, providing Sales Support activities for the Order to Invoice process (quoting, fulfilling demand, ensuring on-time delivery of orders and troubleshooting other customer problems). Acting as Product Specialist and developing knowledge of Vendor product portfolio. Taking responsibility for self-development in both product knowledge and job competencies. What are we looking … for? You have experience in a similar position within sales and prospecting. Customer Service Excellence. Strong verbal and written communication; Good phone etiquette. Delivers Results (Drive for Results). Sound business acumen and ability to understand and interact with customers of all types. Negotiating. Fluency in English. What is in it for you? Reliable & trusting work environment Cooperative More ❯