Customer Service Jobs in Newport

9 of 9 Customer Service Jobs in Newport

End User Equipment Refresh Engineer

newport, midlands, united kingdom
Blue Pelican Group
months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯
Posted:

Regional Business Development Manager

Newport, Wales, United Kingdom
Worldpay
and maintain a network of introducers, ensuring WorldPay is first choice for all referrals Apply the WORLDPAY sales methodology technique in order to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer Actively sell several different WorldPay products (including face to … million card tirnover within a defined territory Identify cross selling opportunities and drive revenue growth in line with pricing policy Complete appropriate paperwork with customer, adhering to legal and compliance policies and standards, and ‘right first time’ guidelines Work with customer service and boarding teams to resolve … customer queries and ensure a seamless service for the customer Be able to feedback on local trends including, competitor insight, customer needs, sales and lead information, product and marketing requirements Support Regional Director with induction of new team members, sharing best practice and buddying when required More ❯
Posted:

Business Relationship Manager

newport, midlands, united kingdom
Keystream Group Limited
responsive and effective partner. You will need to deliver following responsibilities: Provide ITMS relationship leadership for designated areas of the university. Ensure excellence in customer service, developing and managing service level agreements (SLAs) for the portfolio of directorate services, reviewing and adapting service levels to meet … stakeholder needs. Build strong customer relationships, contract with customers to ensure needs are understood and deliver against service standards Manage and facilitate formal requirement gathering, strongly aligned to wider University objectives and strategic framework, to ensure directorates delivery meets the needs of University Staff and Students. Undertake assessment … and evaluation of future business requirements, to recommend new or changed items in the service portfolio, and to advise the faculty or directorate of how to achieve the delivery of these requirements Be a credible member of senior leadership teams, supporting the development of strategic and operational plans, contributing More ❯
Posted:

Network Administrator DV CLEARED

newport, midlands, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯
Posted:

IGBR Product Engineer

Newport, UK
Vishay Newport Limited
and defect issues. Provide support from qualification of the technology into high volume manufacturing. Act as the point of contact to analyze and resolve customer product or quality issues. Recommends improvements, modifications, and possible design changes. Coordinate with the Fab for capacity and throughput of the IGBR product. Location … will require working in a clean room to some degree. Essential Tasks and Responsibilities: Drive IGBR product introductions/development in Newport through to customer qualification Work as a team with design, product, R&D and process integration engineers to debug designs, improve yields and develop new technologies. Lead … to work flexible hours. Ability to communicate effectively, verbally, and written form through technical presentations and technical reports. Teamwork approach. Highly motivated, results orientated customer service orientated, strong leadership and communication skills. What we offer Health care insurance with BUPA Unum Dental insurance Employee Assistance Program with Health More ❯
Employment Type: Full-time
Posted:

IGBR Product Engineer

Newport, Gwent, United Kingdom
Vishay Intertechnology Inc
and defect issues. Provide support from qualification of the technology into high volume manufacturing. Act as the point of contact to analyze and resolve customer product or quality issues. Recommend improvements, modifications, and possible design changes. Coordinate with the Fab for capacity and throughput of the IGBR product. Location … will require working in a clean room to some degree. Essential Duties and Responsibilities: Drive IGBR product introductions/development in Newport through to customer qualification. Work as a team with design, product, R&D and process integration engineers to debug designs, improve yields and develop new technologies. Lead … work flexible hours. Ability to communicate effectively, verbally, and in written form through technical presentations and technical reports. Teamwork approach. Highly motivated, results oriented, customer service oriented, strong leadership and communication skills. What we offer: Health care insurance with BUPA. Employee Assistance Program with Health Assured. On site More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Field Sales Executive

newport, midlands, united kingdom
NMS Recruit
Our client is a growing full fibre provider, in this role you will be the first face that the customer will see, you'll be reaching out to the public at a community level, not just selling a product but a service and a solution that will benefit … become experts in their field. Useful backgrounds include Sales Executive, Sales Representative, Account Manager, Sales Consultant, Account Executive, Retail/Utilities Sales or any Customer Sales role. You will enjoy direct selling and finding solutions for customers. You will be astute, confident, professional, polite and happy working individually and … excellent training given). Network, host and contribute to events in your area. Exceed your own sales targets. Build trust and best practices and customer service. Deliver the company's KPIs. Key Requirements 5 days a week Able to work alone and in a team B2C sales experience Field More ❯
Posted:

Systems Engineer

newport, wales, united kingdom
Smurfit Westrock
sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Responsible to … of the Technical Team delivering capital automation projects from initial planning, build and commissioning within the factory, through to installation and sign off at customer sites. Skills & Experience Mechanical fitting experience with mechanical systems and principles awareness. Recent years' experience commissioning complex automated product handing solutions incorporating conveyor systems. … including specification of power, sensor, inspection, and communications systems. Strong knowledge of safety systems, controls and safety architecture. Experience of delivering projects and managing customer expectations on customer sites. Experience of building complex product handling solutions. Proven manufacturing experience. What We Offer Competitive salary & benefits, including annual leave More ❯
Posted:

Resource Co-Ordinator

newport, midlands, united kingdom
Hybrid / WFH Options
Glide
Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … Work, Life assurance, Quarterly values awards, Holiday buy-back Your role as a Resource Co-Ordinator Glides technology solutions and unwavering focus on customer experience transform the way people live and work, and you will be a critical part of that. A typical day might include: Scheduling each request … optimum engineer is assigned based on location and skills match for the task required. Optimising each engineers time wherever possible. Treating major outages of customer or exchange sites as a priority and rescheduling works around these occurrences. Resourcing all Glide installation requests received from Provisioning, ensuring optimised clustering of More ❯
Posted:
Customer Service
Newport
10th Percentile
£13,380
25th Percentile
£13,922
Median
£20,114
75th Percentile
£23,900
90th Percentile
£25,087