Customer Service Jobs in North Wales

5 of 5 Customer Service Jobs in North Wales

IT Helpdesk Team Leader

St Asaph, Denbighshire, Wales, United Kingdom
Flotek
small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic customer service-focused team leader, with previous experience of working within the … assistance and immediately triage their calls with a view to helping and close that ticket. Key Responsibilities: Support and upskill new and existing team members Reporting to the IT Service Manager Producing up to date team statistics (SLAa, KPIs) for the IT Helpdesk Assist on 1-2-1s with the IT Service Manager Distribute work to team … members based on capacity/skillset/knowledge Ensure customer faults and incidents are responded to and resolved within SLAs Demonstrate ownership, accountability, and strive for 'First Call Resolution' Support the team answering the phone to inbound calls from customers who require technical help Help the team troubleshoot and resolve software and hardware issues onsite, remotely over the phone More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Compliance Engineer

Bangor, Gwynedd, Wales, United Kingdom
QiStaff Recruiting
benefits, and a company culture focused on employee development and career enhancement. Our team members can communicate and collaborate with colleagues around the world. Compliance Engineer Duties & Responsibilities : Provide customer service/support to regulators and suppliers Conduct evaluations of submission files, identifying any areas of regulatory concern and provide related determinations. This includes but is not limited … may be evaluated and considered acceptable in lieu of the educational requirements Must possess good analytical skills Must have great written and oral communication skills, including a passion for customer service Must have the ability to quickly assess issues, find solutions, and analyse the results Must have the ability to multi-task and work as part of a More ❯
Employment Type: Permanent
Posted:

Technical Compliance Engineer must speak French or Finnish fluently

LL57, Glasinfryn, Gwynedd, United Kingdom
QiStaff Solutions
top-notch benefits, and a company culture focused on employee development and career enhancement. Our team members can communicate and collaborate with colleagues around the world. Duties & Responsibilities : Provide customer service/support to regulators and suppliers Conduct evaluations of submission files, identifying any areas of regulatory concern and provide related determinations. This includes but is not limited … may be evaluated and considered acceptable in lieu of the educational requirements Must possess good analytical skills Must have great written and oral communication skills, including a passion for customer service Must have the ability to quickly assess issues, find solutions, and analyse the results Must have the ability to multi-task and work as part of a More ❯
Employment Type: Permanent
Posted:

Store Manager

South Queensferry, West Lothian, United Kingdom
EE Retail
would love to hear from you. Day to day, you'll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You'll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors. What's … give back to your community. Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we've created an energizing culture that makes EE an excellent place to build your career. We value More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Fire & Security Project Manager

Conwy, Gwynedd, United Kingdom
Marlowe Fire and Security
consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication … and to a high technical standard In-depth technical expertise in fire and security systems, with the ability to guide teams and resolve challenges effectively Commercially savvy , with strong customer service skills and a commitment to delivering value to both clients and the business Thrives in fast-paced environments , capable of juggling multiple priorities while maintaining attention to … Salary - £50-55,000 Vehicle/Vehicle Allowance Royal London Pension Life Assurance 4x Salary Paid Holidays plus Bank Holidays Additional Day holiday for each full year of completed service (up to 25 days) Additional Birthday Holiday Paid Candidate Referral Scheme - up to £1,000 per referral, unlimited referrals. Mental Health & Well-being Scheme Employee Recognition Scheme Development and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
North Wales
25th Percentile
£25,438
Median
£29,000
75th Percentile
£32,851
90th Percentile
£32,951