10 of 10 Customer Service Jobs in Northampton

Analyst to provide technical support at a client site in Brixworth. The successful candidate will have previous experience working within an IT Support or Service Desk environment, with the ability to deliver high-quality IT infrastructure and network support in a customer-focused setting. Applicants should demonstrate … strong commitment to customer service, hold an ITIL Foundation certification and possess a good working knowledge of ITIL principles and practices. The role involves working in a fast-paced technical environment, managing competing priorities and meeting challenging deadlines. As services are delivered through both the Service Desk ...

# IT Service Desk Team LeaderJob RefVTFCEN01584City:NorthamptonDepartmentITSalary£38,000-£42,000StatusFull TimeTypePermanentAbout Yusen Logistics Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight … with us is committed, connected and creative in making us the world’s preferred choice. www.yusen-logistics.com/We are looking for an IT Service Desk Team Leader in Grange Park. The position will be based on-site during the induction and training period (6 months), after which more ...

Overview: Working alongside our client, an established provider of cloud-based production monitoring software for the manufacturing industry, we are looking for a Customer Success & Onboarding Specialist to join their growing team. The successful candidate will support new customers through software onboarding and training, whilst providing ongoing technical … customer support to manufacturers across the UK and international markets. Benefits: Quarterly company performance bonus following successful completion of a six-month probationary period. 8% employer pension contribution. Hybrid working available. Comprehensive training and development opportunities. Opportunities to attend customer site visits and manufacturing exhibitions. Remit: This position ...

each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Department: Global Customer Service & Shared Services Function: Global Fulfillment & Customer Service This role will work initially from our high performing National Distribution Site … CEVA Logistics in Rockingham Park, Corby which will be opening in 2027. Summary Responsible for working within a cross-functional team to drive customer onboarding and implementations, map development, testing, and deployment. Additionally, the Senior EDI Analyst will also lead/support key initiatives, identify key process improvements ...

looking for an enthusiastic and motivated IT Support Apprentice to join a Managed Service Provider (MSP) team in Northampton. This is an excellent opportunity for someone looking to begin their career in IT whilst gaining hands-on experience and a recognised qualification. You will work alongside experienced engineers supporting … range of business customers, learning how to diagnose technical issues, deliver excellent customer service, and maintain IT systems across multiple environments. Key Responsibilities Provide first-line technical support to customers via phone, email and remote support tools. Log, categorise and prioritise support tickets using the service desk ...

sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role We currently ...

technician to help the company grow and help deliver a fantastic overall experience to customers, by delivering an excellent professional level of support and customer service both on the phone and when customers are experiencing problems. Role You will be learning to give technical support to customers … company software, Opera & WMS To write basic SQL queries Test software Install software onto hand-held devices and desktop PC’s Install/update customer software on desktops & hardware Follow up CWAITS Create label & delivery note design by using XML & BartendeR Skills needed: Have a general level of software ...

support and system changes, and work closely with IT, Operations and business stakeholders to ensure our warehouse systems continue to meet evolving business and customer needs.Reporting to the Manager WMS, IT Europe, you will combine people leadership, technical expertise and operational delivery to strengthen WMS services and contribute … Ensure system stability, effective incident resolution and business continuity, acting as a key escalation point for WMS-related matters.• Collaborate with Operations, IT and customer-facing teams to translate business requirements into effective WMS solutions.• Coordinate project delivery, testing, cutover and hypercare, managing resources, suppliers and operational readiness.• Ensure ...

qualification. Working closely with operational, warehouse and transport teams, you will support the collection, maintenance and analysis of business data to help improve efficiency, customer service and operational performance. You will gain practical experience using industry-standard reporting tools while developing the skills required for a successful career … data and supply chain analytics. KEY DUTIES – Collect, validate and maintain operational data across transport, warehouse and customer systems. Support the production of daily, weekly and monthly performance reports. Assist in monitoring key logistics KPIs, including: On-Time Delivery (OTD) Vehicle Utilisation Delivery Accuracy Inventory Accuracy Order Fulfilment Performance ...

relays and everything in between. We now employ over 180 people and from our 15 locations throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service. We are a talented group across … presence in the BPX branch, staying close to the people and local market. Support marketing activities such as campaigns and promotions to increase customer awareness of product launches, events, competitions, etc. Commit to learning, development, and training in both technical and non-technical areas. Skills, Knowledge and Experience: Experience ...