23 of 23 Customer Service Jobs in Northampton

Customer Experience Coordinator (German speaking) Northampton Permanent Full-time hours 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like you, I have the … for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the … business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. More ❯

position will assist in providing weekly reports, inventory management, and other administrative tasks as needed. The successful candidate must be capable of providing optimum customer service to a wide variety of users through professional commitment and dedication. This candidate must also be able to adapt to change and … and troubleshooting printer/faxes/copiers/RF guns or phone equipment in offices. Tracking work tickets on ITIL based ticketing system like Service Now. Troubleshooting network connectivity issues and diagnosing and solving hardware/software issues. Performs repairs on computers, laptops, printers and any other authorized peripheral … is up an running. Drives critical issues at site with larger HCL team ensuring timely resolution with least downtime at site. Improves and maintains customer and employee satisfaction Performing asset inventory activities as needed Create documentation for processes and procedures of day-to-day work. Creating KB articles. Break More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

a highly skilled and motivated Platform Operations Engineer (Level 2) with excellent communication skills, a strong technical background, and a passion for delivering exceptional customer service? If so, City Plumbing are seeking experienced Platform Operations Engineers to join our newly created IT team and help deliver exceptional technical … leader in plumbing, heating, and sustainable heating solutions! The Role: Are you a tech-savvy problem solver with a knack for delivering top-notch customer service? As a Level 2 Platform Operations Engineer, you'll be the go-to expert for our internal teams, helping them overcome technical … we'd love to hear from you! Key Responsibilities: Provide second-level technical support to end-users and internal stakeholders, resolving escalated incidents and service requests in a timely manner. Troubleshoot and resolve complex software, hardware, and network issues, utilising diagnostic tools and remote support technologies. Collaborate with Level More ❯

Are you looking for a fun role which will enhance your customer service and sales skills? Are you a graduate or school leaver with an enthusiastic approach looking for an exciting and stimulating career? Are you in retail, hospitality, customer service or something similar and looking More ❯

and maintain a network of introducers, ensuring WorldPay is first choice for all referrals Apply the WORLDPAY sales methodology technique in order to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer Actively sell several different WorldPay products (including face to … of £3m -£13m, within a defined territory Identify cross selling opportunities and drive revenue growth in line with pricing policy Complete appropriate paperwork with customer, adhering to legal and compliance policies and standards, and ‘right first time’ guidelines Work with customer service and boarding teams to resolve … customer queries and ensure a seamless service for the customer Be able to feedback on local trends including, competitor insight, customer needs, sales and lead information, product and marketing requirements Support Regional Director with induction of new team members, sharing best practice and buddying when required More ❯

CE Developer, you will be responsible for the development of the CRM platform as it continues to grow. This includes developing D365 CE Sales & Service and Field Service, Power Page Portals for suppliers, and a Kentico-based Tenant Portal as well ensuring development work is completed on on … Certifications. Experience Required: Expertise in D365 CE & Power Platform (Power Apps, Power Automate, Power BI, Dataverse). Customization and configuration of D365 CE (Sales, Customer Service, Field Service). Strong understanding of Azure services (Azure Functions, Logic Apps, Azure SQL). Experience with Azure DevOps for CI More ❯

more about Ricoh Today What you will be doing We are currently looking to recruit a well-motivated Contract Coordinator to deliver an exceptional customer service by offering support to management as and when required and always in line with Ricoh's Lines of Business and the Customers … and databases for extracting data to provide management information and cost reporting for client(s). Cover for other roles and escalation point for customer to ensure service continuity and meet SLA’s. Responsible for compiling invoicing for Finance & recharge data to enable customer to cross-charge … Ricoh Site Procedures Guides to ensure up to date content for all sites to allow employees to follow proper procedures and policies to meet customer expectations. Manage key systems/databases in line with the contract to ensure all information is maintained accurately and efficiently as per customer More ❯

responsive and effective partner. You will need to deliver following responsibilities: Provide ITMS relationship leadership for designated areas of the university. Ensure excellence in customer service, developing and managing service level agreements (SLAs) for the portfolio of directorate services, reviewing and adapting service levels to meet … stakeholder needs. Build strong customer relationships, contract with customers to ensure needs are understood and deliver against service standards Manage and facilitate formal requirement gathering, strongly aligned to wider University objectives and strategic framework, to ensure directorates delivery meets the needs of University Staff and Students. Undertake assessment … and evaluation of future business requirements, to recommend new or changed items in the service portfolio, and to advise the faculty or directorate of how to achieve the delivery of these requirements Be a credible member of senior leadership teams, supporting the development of strategic and operational plans, contributing More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯

of IT solutions. You may be an experienced IT Business Partner, or we would also welcome applications from professionals with an Account Management or Customer Success background. Exceptional customer care skills are required, and you must be confident in liaising with both technical and non-technical staff and … departments. This is an excellent career opportunity working for a key local organisation which employs over 2000 professionals, providing a service for a unique overall user base in excess of 15,000. KEY REQUIREMENTS Proven Customer Service skills – this may have been gained in a similar role … or from an Account Management/Customer Success role Strong communication, negotiation and problem-solving skills. Relationship Management skills, and the ability to form credibility with diverse stakeholders You do not have to come from a traditional IT background, but you must have an understanding of IT and be More ❯

more experienced colleagues to learn and get things done together. Training At the end of your apprenticeship, you will move into an experienced, junior Customer Support Technician role. Apprenticeship Standard Customer service specialist (level 3) Training Provider BABINGTON BUSINESS COLLEGE LIMITED Working Week Monday to Friday, between More ❯

Closing Date Monday, 19th May 2025 Start Date Monday, 2nd June 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Qualifications English GCSE, grade 4/C … Denmark and more, they are one of the world’s fastest-growing visitor management platforms. Their team consists of dedicated software developers and a customer success team, delivering brilliant features and exceptional customer service to their ever-growing community. They are now looking for an apprentice to More ❯

team where you will gain the skills to develop into a capable IT professional. Role The role will focus on offering technical support and customer service to employees at Gamma. The main responsibility will be to manage IT requests and incidents, also known as ‘tickets’, working to resolve … Build laptops and accounts and complete the IT enrolment for each new employee Become the first point of contact (1st line) for all IT Service requests and issues Develop the skills to quickly and accurately solve reported issues and requests, giving a solution where possible To help employees in More ❯

possible flexibility BENEFITS: Bonus, commission worth up to 20-25% of basic- realistic and uncapped. Car Allowance plus mileage. Pension Scheme Death in Service x3 annual salary. Full Home Remote Comms, Mobile, Laptop etc. LOCATION: Covering the Midlands COMMUTABLE LOCATIONS: Based West, East Midlands or South Midlands JOB DESCRIPTION … unique repack facilities enabling them to deliver bespoke packaging solutions. Their key messages are added value by deep technical knowledge, product customisation, and outstanding customer service. They have doubled in size in the last four years via organic growth and shrewd acquisition. In 2021 they themselves were acquired by … backing and support to deliver on those plans they do with their acquisitions. There are 50 staff in total with 17 in sales and customer services including external Sales Managers, Business Development Managers, Customer Service Representatives and a marketing and e-Commerce team headed up by the More ❯

order to meet budget requirements. Prepare and implement long term programmes that grow and develop UK annuity revenue streams including chargeable calls, data overwrite, customer damage and smart lockers. Track new annuity streams, maintain and share accurate management information to demonstrate current and future growth. Responsible for managing and … maintaining DBS checks, HDD handling databases Customer Service expense lines and other ad hock administration tasks Responsible for measuring the effectiveness of all annuity programmes and initiatives through leading analysis and measurement ensuring effective process and key performance indicators are in place. Responsible for all administrative duties for … Regional and District service managers Manager invoicing and query management for our in-direct partners You will ideally have In depth knowledge of Ricoh internal processes In depth knowledge of Ricoh back office systems Exceptional negotiation skills Good understanding of Microsoft Excel, PowerPoint and Access Good literacy and numeracy More ❯

as IP networking). You’ll start by helping deal with issues raised by Gamma’s business partners - these are called ‘tickets’ - and handling customer service queries. Over time, you’ll move on to working with the design and delivery of Gamma’s networks and services You’ll … the network, and keeping it running smoothly. This gives you the chance to understand how everything connects and how Gamma supports customers with reliable service The goal of the apprenticeship is to help you build your skills in fixing network issues and understanding how Gamma’s systems work, so More ❯

to work for a trusted brand and be valued for who you are? Were recruiting for a Warehouse First Line Manager for our key customer, in Northampton . Our First Line Managers supervise a team of colleagues to ensure the operation runs as safely and efficiently as possible. In … this role you will train staff, monitor employee performance, motivate your team, and ensure a high level of the customer service is delivered. This is a full-time, permanent role working hours of 6pm-6am nights, 4 on 4 off Pay, benefits and more: Were looking to offer … leave inclusive of bank holidays. Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts More ❯

to site in Northampton Salary: Up to £35,000 Permanent SRG is working with a global FMCG product testing company who pride themselves on customer service and provide various product services to their clients. They provide consumer product testing, certification and consulting on the quality and safety of More ❯

a highly skilled and motivated Platform Operations Engineer (Level 2) with excellent communication skills, a strong technical background, and a passion for delivering exceptional customer service? If so, City Plumbing are seeking experienced Platform Operations Engineers to join our newly created IT team and help deliver exceptional technical More ❯

a highly skilled and motivated Platform Operations Engineer (Level 2) with excellent communication skills, a strong technical background, and a passion for delivering exceptional customer service? If so, City Plumbing are seeking experienced Platform Operations Engineers to join our newly created IT team and help deliver exceptional technical More ❯

Our client is a growing full fibre provider, in this role you will be the first face that the customer will see, you'll be reaching out to the public at a community level, not just selling a product but a service and a solution that will benefit … become experts in their field. Useful backgrounds include Sales Executive, Sales Representative, Account Manager, Sales Consultant, Account Executive, Retail/Utilities Sales or any Customer Sales role. You will enjoy direct selling and finding solutions for customers. You will be astute, confident, professional, polite and happy working individually and … excellent training given). Network, host and contribute to events in your area. Exceed your own sales targets. Build trust and best practices and customer service. Deliver the company's KPIs. Key Requirements 5 days a week Able to work alone and in a team B2C sales experience Field More ❯

Analyse reports daily to identify trends/issues and follow up with resolution Escalate any trends/issues that fall outside of an acceptable service level to carrier manager Attend and support the carrier manager in carrier, client, and supplier meetings - taking minutes and sending to manager following meetings … Administration and reporting of delivery status', identifying exceptions, and providing details of potential failed deliveries to the customer to reduce WISMO calls and failures to end consumer Design, generate and distribute multiple reports, ensuring the highest level of data accuracy Provide insight for weekly team calls Trailer collection administration … failed and additional requests Be the front-line link between the client customer services and the carriers ensuring excellent communication Own the exceptions reporting and propose improvements and efficiencies in process and procedure Working within deadlines, preparation and circulation of carrier reports and other ad hoc reporting or administrative More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … Work, Life assurance, Quarterly values awards, Holiday buy-back Your role as a Resource Co-Ordinator Glides technology solutions and unwavering focus on customer experience transform the way people live and work, and you will be a critical part of that. A typical day might include: Scheduling each request … optimum engineer is assigned based on location and skills match for the task required. Optimising each engineers time wherever possible. Treating major outages of customer or exchange sites as a priority and rescheduling works around these occurrences. Resourcing all Glide installation requests received from Provisioning, ensuring optimised clustering of More ❯