1 of 1 Customer Service Jobs in Northwich

a Helpdesk Administrator, you will be the first point of contact for incoming maintenance enquiries, assisting engineers, clients, and contractors by phone and email. Youll work closely with the Service Desk Manager and on site coordinator to ensure smooth operations and excellent service delivery. This is an excellent opportunity for someone with a background in administration, customer service or contact centre work, who is confident in communicating over the phone and thrives in a fast paced environment. Package: An hourly rate of £12.21 PAYE Temporary role with a 4 week rolling contract 21 hours per week Monday, Wednesday and Friday (9:00am 5:00pm) Full training & equipment provided Responsibilities: Answering incoming service desk calls … internal systems Communicating with engineers, clients, and contractors to coordinate jobs Providing updates and support throughout job lifecycles Supporting general administrative duties within the team Requirements: Previous experience in customer service or administration (office or contact centre experience ideal) Good IT skills and ability to learn internal systems quickly Must be comfortable speaking to engineers, clients and contractors More ❯