12 Customer Service Jobs in Norwich

Job summary ICT Service Desk Analyst The Service Desk is the single point of contact for all ICT related incidents and service requests. The goal of the Service Desk is to facilitate the restoration of normal operational service with minimal business impact on the Trust … within agreed service levels and clinical/business priorities. The Service Desk also provides a mechanism for users to request and receive pre-defined; pre-authorised standard services, for example, new starters, new hardware requests, and/or new software requests. Other teams in the ICT Department, such … as Field Support, Systems Support, Information Governance and Infrastructure, support the Service Desk. The Service Desk Team consists of: Service Desk Analysts Service Desk Apprentices The Service Desk Supervisor The Service Desk Manager Main duties of the job The Service Desk Analyst will more »

Trainee Service Technician (no experience required) Norwich (providing support to Norwich and Norfolk) Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a … vested interest in the company, where we can all contribute to and share in the companys success. We are looking for a dedicated Trainee Service Technician to join us at our Norwich service centre and help provide high-quality products to customers across Norfolk. Through this role, you … a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company The Role: As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and more »

Job summary An opportunity has arisen for a Clinical Quality Systems Coordinator to join the CQS Team of The East of England Ambulance Service NHS Trust. The post holder is responsible for the management and administration of the Trust's Clinical Quality software suite which includes Datix (critical system … able to work in a fast paced and dynamic environment. If you share our passion for high performance, continuous improvement, and exceptional standards of customer service, are self-motivated, can work with all types of people and have a professional outlook to work, then we would love to … Understanding of Data Protection. Experience is System Administration & Management. Advanced computer skills, excellent knowledge of IT Systems and Windows applications. Desirable Knowledge of Ambulance Service policy and procedures. Previous Ambulance Service experience. Experience in Data Input/Collection. Previous Experience of delivering System training. Practical and Intellectual Skills more »

a passion for helping users. Strong communication skills, both written and verbal. End user focused with an excellent work ethic driven by providing great customer service. A self-starter looking to develop both themselves and the role. Able to take initiative and quick to learn on the job. Good more »

a passion for helping users. •Strong communication skills, both written and verbal. •End user focused with an excellent work ethic driven by providing great customer service. •A self-starter looking to develop both themselves and the role. •Able to take initiative and quick to learn on the job. •Good more »

Are you an experienced Service Engineer who takes pride in their work? Do you have a passion for exceptional customer service? Are you someone who wants to get the job done right, first time every time? Our Service Engineers are essential to efficiently & effectively assist our more »

paying up to £60k. This position centres on adopting an agile mindset and requires technical skills in Power Automate, Dynamics 365 sales and excellent customer service. Joining a multidisciplinary change management team, the Cross functional CRM Consultant will be required to develop solutions to automate daily operations. This role more »

paying up to £60k. This position centres on adopting an agile mindset and requires technical skills in Power Automate, Dynamics 365 sales and excellent customer service. Joining a multidisciplinary change management team, the Cross functional CRM Consultant will be required to develop solutions to automate daily operations. This role more »

paying up to £60k. This position centres on adopting an agile mindset and requires technical skills in Power Automate, Dynamics 365 sales and excellent customer service. Joining a multidisciplinary change management team, the Cross functional CRM Consultant will be required to develop solutions to automate daily operations. This role more »

you will be responsible for providing remote technical assistance to a diverse client base, addressing their hardware and software-related issues, and ensuring exceptional customer support. Role Responsibilities: Perform troubleshooting and resolution of hardware and software issues, including desktops, laptops, printers, and networking devices. Accurately document all client interactions … of the technical support team to share knowledge, best practices, and contribute to the continuous improvement of the support processes. Ensure high levels of customer satisfaction by addressing client concerns, providing timely updates, and effectively managing client expectations. Required Experience: Strong knowledge of troubleshooting techniques, including hardware and software … diagnostics. Excellent customer service and interpersonal skills, with the ability to communicate technical concepts to non-technical individuals effectively. Knowledge of Microsoft operating systems. Knowledge of firewalls and IP based networks. Strong problem-solving abilities, with a logical and systematic approach to issue resolution. Experience with remote support more »

Opportunity to join a busy and exciting commercial business within the Term Contracts team. We are a national company that provides a local service to Housing Association, Public Sector and Private sector clients. We are looking for a Term Contract Administrator and this role will: Be responsible for administration … with Terms & Conditions set within clients contracts Maintaining and maximising Term Contract margins in conjunction with the Commercial QS department Providing a key link service from the survey process to manufacture maintaining client lead in periods Provide key data to external clients via on line portal systems and also … to support internal departments Offer great customer service to both external clients and internal commercial teams. Experience required: IT proficient with extensive use of Excel and Microsoft products Understanding of pricing, measurement and estimate administration would be ideal but not essential. Eye for detail and accuracy will be more »

paying up to £60k. This position centres on adopting an agile mindset and requires technical skills in Power Automate, Dynamics 365 sales and excellent customer service. Joining a multidisciplinary change management team, the Cross functional CRM C... APCT1_UKTJ more »