1 to 25 of 26 Customer Service Jobs in Norfolk

Natural Stone & Porcelain Flooring Industry Sector: Floor & Wall Tiles, Porcelain Tiles, Ceramic Tiles, LVT, Flooring, Carpets, Flooring Tiles, Lime Stone, End Users, Internal Sales, Customer Service, Showroom Sales, Sales Admin, Sales Advisor Location: Suffolk Remuneration: Up to £25,000 + Performance related bonus, circa £6,000 The role … be displayed and chasing sales leads Building and maintaining relationships with customers Sending out and following up on quotations Arranging deliveries and providing aftersales service Taking care of and updating the internal CRM system with relevant information to keep records up to date Utilising bank of customer info … are sold a month The ideal applicant will be a Showroom Sales Advisor Natural Stone & Porcelain Flooring with: Must have sales and/or customer service experience Must be happy to engage in the admin elements of the role and comfortable with using Microsoft Prior knowledge on interior more »

a bespoke manufacturer that specialises in marine glazing and works with some of the world’s most prestigious yacht designers and boat builders. Our customer employs more than 170 people at its 12-acre Norfolk site near Stalham and have a new opportunity for an IT Technician to join … level interface with the external providers and specialized software/hardware manufacturers for activities related to procurement, installation, support, maintenance. Maintain full ownership of service tickets through its lifecycle and Incident Management process. Ensuring all elements of the process, including Major Incident Management are implemented and operationally managed. Ensures … accurate logging incidents, service requests, access requests and changes. o That for every call and/or reported event a service ticket is created in both a timely and accurate manner. This one call/one ticket method provides effective tracking of all incidents and service requests. more »

a bespoke manufacturer that specialises in marine glazing and works with some of the world's most prestigious yacht designers and boat builders. Our customer employs more than 170 people at its 12-acre Norfolk site near Stalham and have a new opportunity for an IT Technician to join … level interface with the external providers and specialized software/hardware manufacturers for activities related to procurement, installation, support, maintenance. Maintain full ownership of service tickets through its lifecycle and Incident Management process. Ensuring all elements of the process, including Major Incident Management are implemented and operationally managed. Ensures … accurate logging incidents, service requests, access requests and changes. o That for every call and/or reported event a service ticket is created in both a timely and accurate manner. This one call/one ticket method provides effective tracking of all incidents and service requests. more »

team. About the Role: As a Junior IT Support Specialist, you'll be the go-to person for resolving IT issues and providing exceptional customer service to your colleagues. This role is perfect for someone eager to learn and grow in the world of IT, particularly focusing on … IT systems and promptly report any issues or potential faults Desired Skills and Experience: Strong communication skills and a passion for delivering top-notch customer service Experience with ERPs or CRMs is highly beneficial Enthusiasm and drive to pursue a career in IT Previous experience in a service more »

IT team. About the Role: As a ERP System Administrator, you'll be the go-to person for resolving IT issues and providing exceptional customer service to your colleagues, relating to the companies ERP system. This role is suitable for someone who is has exposure to ERP systems … to the ERP system Demonstrate to colleagues how to access information on the ERP system Provide remote and deskside support to colleagues Deliver outstanding customer service to non-technically minded colleagues, to listen to the request or issue, and respond within the agreed SLA time frames Support a more »

Trainee Service Technician (no experience required) Norwich (providing support to Norwich and Norfolk) Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a … vested interest in the company, where we can all contribute to and share in the companys success. We are looking for a dedicated Trainee Service Technician to join us at our Norwich service centre and help provide high-quality products to customers across Norfolk. Through this role, you … a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company The Role: As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and more »

Job summary An opportunity has arisen for a Clinical Quality Systems Coordinator to join the CQS Team of The East of England Ambulance Service NHS Trust. The post holder is responsible for the management and administration of the Trust's Clinical Quality software suite which includes Datix (critical system … able to work in a fast paced and dynamic environment. If you share our passion for high performance, continuous improvement, and exceptional standards of customer service, are self-motivated, can work with all types of people and have a professional outlook to work, then we would love to … Understanding of Data Protection. Experience is System Administration & Management. Advanced computer skills, excellent knowledge of IT Systems and Windows applications. Desirable Knowledge of Ambulance Service policy and procedures. Previous Ambulance Service experience. Experience in Data Input/Collection. Previous Experience of delivering System training. Practical and Intellectual Skills more »

partnered with a leading IT support and MSP provider in the East of England. Our client are looking to expand their team due to service demand so it’s a very exciting time to join the company. They is looking for a self-motivated support engineer who wants to … learn and continue to advance their technical knowledge. Skills 5 years’ experience in IT Support. Excellent customer service skills. Strong experience with Microsoft 365, Exchange, and Windows OS Servers. Brilliant customer-facing skills and phone manners. Experience with Azure Installation. SharePoint Administration. Experience with Network Installation. CCNA … Experience with UTM/Watchguard Responsibilities Deliver comprehensive IT support to clients (2nd/3rd line) Proactively monitor client infrastructure using RMM solutions Manage customer issues from initial report to resolution, ensuring adherence to SLAs. Continuously document processes and implement improvements. Leading customer IT projects. Monitoring system performance more »

a passion for helping users. Strong communication skills, both written and verbal. End user focused with an excellent work ethic driven by providing great customer service. A self-starter looking to develop both themselves and the role. Able to take initiative and quick to learn on the job. Good more »

a passion for helping users. •Strong communication skills, both written and verbal. •End user focused with an excellent work ethic driven by providing great customer service. •A self-starter looking to develop both themselves and the role. •Able to take initiative and quick to learn on the job. •Good more »

Are you an experienced Service Engineer who takes pride in their work? Do you have a passion for exceptional customer service? Are you someone who wants to get the job done right, first time every time? Our Service Engineers are essential to efficiently & effectively assist our more »

Our client are a leading global machinery manufacturer based in Norwich. Due to continued success they have an opportunity for a Customer Technical Support Representative to join their Technical Services team. This role will involve frequent travel both within the UK and overseas. On average 15-20% travel with … and as well as a competitive salary the company offer an excellent benefits package Key Accountabilities Continuous improvement and development of product performance at customer sites. Provision of Technical Support to customers and Agents as required by completing the key duties outlined below. Development of Communication between company, Agents … and Customers. Key Duties and Responsibilities Undertaking audits of installed equipment and Field Service effectiveness Visit packhouse/customers as directed, to determine a mutually satisfactory labelling solution to label difficult to label products. Participation in product/component trials. Developing a complete understanding of all customer related more »

paying up to £60k. This position centres on adopting an agile mindset and requires technical skills in Power Automate, Dynamics 365 sales and excellent customer service. Joining a multidisciplinary change management team, the Cross functional CRM Consultant will be required to develop solutions to automate daily operations. This role more »

paying up to £60k. This position centres on adopting an agile mindset and requires technical skills in Power Automate, Dynamics 365 sales and excellent customer service. Joining a multidisciplinary change management team, the Cross functional CRM Consultant will be required to develop solutions to automate daily operations. This role more »

paying up to £60k. This position centres on adopting an agile mindset and requires technical skills in Power Automate, Dynamics 365 sales and excellent customer service. Joining a multidisciplinary change management team, the Cross functional CRM Consultant will be required to develop solutions to automate daily operations. This role more »

repair wheelchairs for our patients in Norfolk. Our warehouse base is in Hellesdon Main duties of the job 1) Managing assets in accordance with service process 2) Interpret wheelchair prescription to decide if a chair can be issued from stock or requires procuring. 3) Complete asset disposal forms … use a wide range of tools/electrical and mechanical equipment to repair and maintain complex and non-complex wheelchairs and accessories. Support clinical service by recommending technical solutions to repair issues including welding, respraying using spray booth and manufacturing bespoke parts for wheelchairs (e.g. arm raisers, foot boards … the working day when requested by Wheelchair Repair Lead. Be aware of specialist needs of patients, both mental and physical, and maintain a professional customer service attitude when dealing with patients and their families/representatives. During pit stop repairs at base, discuss with patients/representatives repair more »

you will be responsible for providing remote technical assistance to a diverse client base, addressing their hardware and software-related issues, and ensuring exceptional customer support. Role Responsibilities: Perform troubleshooting and resolution of hardware and software issues, including desktops, laptops, printers, and networking devices. Accurately document all client interactions … of the technical support team to share knowledge, best practices, and contribute to the continuous improvement of the support processes. Ensure high levels of customer satisfaction by addressing client concerns, providing timely updates, and effectively managing client expectations. Required Experience: Strong knowledge of troubleshooting techniques, including hardware and software … diagnostics. Excellent customer service and interpersonal skills, with the ability to communicate technical concepts to non-technical individuals effectively. Knowledge of Microsoft operating systems. Knowledge of firewalls and IP based networks. Strong problem-solving abilities, with a logical and systematic approach to issue resolution. Experience with remote support more »

classroom setting Excellent communication, planning and organizational skills Ability to work collaboratively with other education professionals Passion and commitment to children's education Strong customer service orientation, with excellent relationship-building skills Company Information Wayman Education is a specialist recruitment agency with over 20 years' experience within the … in London, we have established ourselves as one of the most reliable teaching agencies in the city. Through our core values of honesty and customer excellence, we have built successful partnerships with a diverse range of nurseries, primary and secondary schools. Application If this EYFS Teacher role interests you more »

that is deemed necessary • Embrace company values and promote them effectively alongside the brand. Candidate Requirements: • CeMap qualified or relevant mortgage advice qualifications • Excellent customer service skills and client-orientated • The ability to explain complex information clearly and simply. • Excellent, empathetic communicator with a real flair for getting … area doing Investment & Pensions as a restricted financial planner Key Words: Interpersonal Skills, Mortgage Planning, Protection, Client Orientation, Financial Goals & Opportunities, Business, Helping Clients, Customer Relations, Ambitious, Friendly, CeMap more »

Opportunity to join a busy and exciting commercial business within the Term Contracts team. We are a national company that provides a local service to Housing Association, Public Sector and Private sector clients. We are looking for a Term Contract Administrator and this role will: Be responsible for administration … with Terms & Conditions set within clients contracts Maintaining and maximising Term Contract margins in conjunction with the Commercial QS department Providing a key link service from the survey process to manufacture maintaining client lead in periods Provide key data to external clients via on line portal systems and also … to support internal departments Offer great customer service to both external clients and internal commercial teams. Experience required: IT proficient with extensive use of Excel and Microsoft products Understanding of pricing, measurement and estimate administration would be ideal but not essential. Eye for detail and accuracy will be more »

Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new more »

paying up to £60k. This position centres on adopting an agile mindset and requires technical skills in Power Automate, Dynamics 365 sales and excellent customer service. Joining a multidisciplinary change management team, the Cross functional CRM C... APCT1_UKTJ more »

paying up to £60k. This position centres on adopting an agile mindset and requires technical skills in Power Automate, Dynamics 365 sales and excellent customer service. Joining a multidisciplinary change management team, the Cross functional CRM C... APCT1_UKTJ more »

opportunities employer, currently employing over 1,000 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the role: As our Contract Data Analyst , you will be responsible for processing dense information to deliver succinct and precise results, ensuring … with length of service. Mobile phone and laptop provided. In-house training provided through Hayley Inspire. Company pension (if eligible). Free Death in Service cover (x2 salary). Invitation to healthcare scheme. Wellness programmes. Excellent opportunities available. Don't miss out on this fantastic opportunity to join the more »

and airline retrofit programs to some of the biggest names in the industry, we are committed to bringing the highest quality seating and unparalleled service to our customers. The Role Generation and delivery of Technical Publications documents to customers, including CMMs, SBs, SLs and TRs Point of contact for … if required. Key Responsibilities Meeting the requirements of applicable ATA specifications Authoring and publishing documentation to high standards that serve the customers needs to service and maintainability of the seating product. Working with the design data and guidance materials to produce good quality and compliant documentation Take responsibility of … progress of technical publications documentations against project plan(s) to ensure documentations are available when expected and required by the customer To ensure existing CMMs are maintained, revision controlled and communicated with our customers in a timely manner. Build strong relationships both internally and externally with all relevant parties more »