1 Customer Service Jobs in Olney

Service Coordinator/Dispatcher Milton Keynes My client is a well-established Fire & Security company looking for an experienced Service Coordinator to join the team. Package £24,000- £30,000 Full time | office Based Main Responsibilities Ensure that service requests received from customers are attended to promptly … To control the team of service and maintenance engineers such that their resources are deployed in an optimum and economical manner Receive service requests by telephone, email, from customers, ascertaining the details of reported faults in an accurate manner, and promoting the image of the company as a … Where possible seek to resolve reported faults by telephone, liaising with technical staff as necessary, to avoid unnecessary engineer attendance. In conjunction with the Service Manager, or his delegate, ensure that requirements for preventive maintenance visits are undertaken. Maintain schedules of contracted maintenance work for relevant customers. Receive and more »