13 of 13 Customer Service Jobs in Peterborough

just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service … complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we're looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands ...

Service Desk Analyst (customer service) Location - Peterborough Our client are looking to appoint a Service Desk Analyst, to supplement the team with hard working, enthusiastic and customer focused individuals to provide an outstanding level of service and quality. Key Responsibilities of a Service Desk Analyst Present a professional image of the company to deliver positive customer experience throughout the customer journey Be clear and transparent in all communication with customers to ensure they understand the current situation in order to demonstrate the business principles Responsible for working in adherence ...

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. … issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we re looking for: Fluent in English and Dutch, written and verbal Strong customer service ...

Customer Service Advisor - (Hungarian speaking) - IT Consultancy - £15.84 PAYE Figure - Fully Onsite No experience required, full training provided Hungarian language skills are essential Overview: I'm currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including … manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident ...

Customer Service Advisor - (Romanian speaking) - IT Consultancy - £15.84 PAYE Figure - Fully Onsite No experience required, full training provided Romanian language skills are essential Overview: I'm currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including … manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident ...

Customer Service Advisor - (German speaking) - IT Consultancy - £15.84 PAYE Figure - Fully Onsite No experience required, full training provided German language skills are essential Overview: I'm currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including … manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident ...

just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service ...

Troubleshooting, diagnosing, installing, maintaining, and repairing designated HP & Lenovo desktop and laptop hardware. Performing advanced hardware diagnostics and break/fix repairs. Responding to customer service requests professionally and efficiently. Maintaining and monitoring daily communication tools (phone, voicemail, email). Keeping administrative responsibilities up to date, including documentation … Maintaining tools and test equipment in good working order. Adhering strictly to parts processes and company procedures. Utilizing escalation and support processes to resolve service delivery issues. Working independently in the field with minimal supervision. Lifting and carrying parts and equipment weighing up to 25 kg. Extended periods ...

recruiting for our IT client that are looking for someone to assist their customer with IT queries, so if you like working with computers and enjoy helping people this role will be ideal. This is a fantastic opportunity for someone starting out in their IT career or possibly already … software systems, the hardware and software for the both applications, and to seek ways to improve the reliability and performance of the systems. Take customer calls and attempt to resolve the customer’s enquiry or issue by remotely connecting to customer sites. Telephone customers and talk through ...

Time (Monday – Friday/9am – 5.30pm) Up to £24,000 DOE, Plus Private Health Care, 20 Days’ Holiday + National Holidays Are you a customer-focused administrator who delights in helping others? Are you looking for a new and rewarding challenge with a market leader offering exceptional training opportunities … ensuring the smooth running and optimised performance of our administration function.In this varied and rewarding role, you will take telephone calls and log customer issues, as well as book appointments/reviews and run reports for a team of engineers and company directors. Building strong relationships and ensuring ...

embark on a career in IT so if you like building and repairing IT equipment and computers this would be an ideal role. Some customer service and team work experience would be advantageous. The client are offering a competitive salary, bonuses and is a great place to work. … up. Till and peripheral building/testing prior to installation. Liaise with front office for installation dates. Work closely with the installation engineers and customer support to ensure every installation runs smoothly, on time and with the correct equipment. Stock Shipping of replacement parts as required, on time ...

Provide weekly and monthly reports. Manage client accounts and establish strong, long-term client relationships. Respond promptly and effectively to client queries, ensuring exceptional customer service. Review and report on the performance of projects and digital strategies. Work closely with our web, SEO, and content teams. Ensure ...

main relationship holder. Manage client accounts and establish strong, long-term client relationships. Respond promptly and effectively to client queries, ensuring exceptional customer service. Review and report on the performance of accounts and digital strategies. Work closely with our web, SEO, and content teams to manage multiple client accounts. ...