Peterborough, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment
Job Title: Service Desk Analyst Location: Peterborough (Hybrid - office based for initial training) Contract: 6-month contract (likely to extend) Rate: £16.25 per hour (Umbrella) - paid weekly Hours: 37.5 hours per week, rotating shifts including weekends (on a rota) Start: ASAP Are you an experienced IT support professional looking to be part of a dynamic, project-focused environment? We … are recruiting for a Service Desk Analyst to join a busy team based in Peterborough on a hybrid basis. This is a fantastic opportunity to gain hands-on experience in both 1st and 2nd line support, with exposure to desktop builds and further progression opportunities. What You'll Be Doing: Providing 1st and 2nd line technical support to internal … users, including international teams Managing and resolving a wide range of IT issues through the service desk system Building and configuring desktops and other hardware as part of project rollouts Working to SLAs and escalating more complex issues where necessary Delivering excellent customerservice with clear communication and follow-up Supporting a hybrid environment including Windows and More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Global Technology Solutions Ltd
This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call … centre environment. However, candidates with a passion for IT, along with a good level of customerservice experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Lithuanian and English speaking, with strong all-round communication skills. If you are a charismatic Lithuanian and English-speaking More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Global Technology Solutions Ltd
This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call … centre environment. However, candidates with a passion for IT, along with a good level of customerservice experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Spanish and English speaking, with strong all-round communication skills. If you are a charismatic Spanish and English-speaking More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Adecco
Job Advertisement: Service Desk Analyst - Days Location: Peterborough (Fully on site) Contract Type: Temporary (Ongoing) Hourly Rate: £12.84 Working Pattern: Full Time (7 AM - 7 PM, 5 days out of 7, roughly one weekend a month) Are you ready to take your career to the next level in the vibrant world of Information Technology & Telecommunications? Our client is on … the lookout for a dedicated and enthusiastic Service Desk Analyst to join their growing team! If you're passionate about customerservice and thrive in a fast-paced environment, this is the opportunity for you! Why Join Us? Be Part of Something Big : As our client expands, you'll play a crucial role in delivering exceptional service that reflects the company's values. Supportive Culture : Work with hard-working and customer-focused individuals who are committed to excellence. Perks Galore : Enjoy wellbeing support, employee discounts, and a friendly, professional atmosphere that values your contributions. Key Responsibilities: Create Positive Experiences : Present a professional image of the company, ensuring customers enjoy a seamless journey. Clear Communication : Be More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Adecco
Job Advertisement: Service Desk Analyst - Nights Location: Peterborough- Fully on site Contract Type: Temporary (Ongoing) Hourly Rate: £13.85 Working Pattern: Full Time (7 PM - 7 AM, 5 days out of 7, roughly one weekend a month) Are you ready to take your career to the next level in the vibrant world of Information Technology & Telecommunications? Our client is on … the lookout for a dedicated and enthusiastic Service Desk Analyst to join their growing team! If you're passionate about customerservice and thrive in a fast-paced environment, this is the opportunity for you! Why Join Us? Be Part of Something Big : As our client expands, you'll play a crucial role in delivering exceptional service that reflects the company's values. Supportive Culture : Work with hard-working and customer-focused individuals who are committed to excellence. Perks Galore : Enjoy wellbeing support, employee discounts, and a friendly, professional atmosphere that values your contributions. Key Responsibilities: Create Positive Experiences : Present a professional image of the company, ensuring customers enjoy a seamless journey. Clear Communication : Be More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Reed Technology
Service Desk Analyst Peterborough (Hybrid 2-3 days on site) £25,000-28,000 REED Technology is working with an outstanding client in search of a Service Desk Analyst to join their high-performing IT Service Desk team. You'll be the first point of contact for technical issues, delivering excellent support and solutions to business users … and contributing to an environment where service excellence and knowledge sharing are the norm. Key Responsibilities Providing technical support to business users via phone, email and ticketing system Troubleshooting a range of issues related to hardware, software, and networks Creating and maintaining clear technical documentation for team use and end-users Adhering to ITIL-aligned service desk processes … support the team with systems like: Windows Server 2019, SuSE Linux, RHEL, CrowdStrike Falcon, Arctic Wolf, Proofpoint Email Security What skills and experience you will bring Strong communication and customerservice skills Solid knowledge of Windows 10/11 Ability to take ownership and see tasks through to resolution A collaborative mindset and willingness to support others Attention More ❯
Lynch Wood, Peterborough, Cambridgeshire, England, United Kingdom
Sanderson
Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customerservice is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that … policies, such as Carer’s Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection Apply to find out about our other benefits What you’ll be doing Leading and developing a speech reporting team in the UK, ensuring MI is … desired outcomes from stakeholders from requirements gathering, solution design and deployment. Building strong stakeholder working relationships internally and with external suppliers and vendors. Analysing data to identify trends, patterns, customer needs and insights that can inform strategic decisions Supporting the delivery of the Enterprise MI, Planning, and Insights strategy. What we’re looking for Strong knowledge of speech MI More ❯
Peterborough, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Picture More
Service Desk Analyst Do you enjoy solving problems and helping people get back online quickly? If you're the go-to person for tech issues and you're looking to build your career in IT support within a professional, fast-paced environment, this could be your next step. The Role We’re working with a leading professional services firm … who are growing their IT support team in Peterborough. They’re looking for a Service Desk Analyst to provide first-line support across a wide range of systems and technologies, ensuring employees stay connected and productive. This is a hybrid role, with mandatory office presence 3 days a week and 2 days from home, based out of their Peterborough … of £25,000 – £27,000 depending on experience. Why Apply? Join a collaborative IT team with real career progression opportunities Get hands-on with modern technologies and build your service desk expertise Gain exposure to a wide user base, from entry-level to senior professionals Structured training and access to ITIL-aligned processes Hybrid working model promoting flexibility and More ❯
Fire and Security Service Engineer Location: Peterborough and surrounding areas Salary: Up to £40,000 basic with OTE £50,000 upwards Contract Type: Full-time, Permanent We are recruiting on behalf of a leading national provider of fire and security solutions, trusted by thousands of businesses across the country. With many years of industry experience, this team prides itself … on delivering exceptional service and high-quality, reliable systems. They are now looking to expand their team of expert engineers who share their commitment to safety and customer satisfaction. What s on offer for a Fire and Security Service Engineer? Competitive salary with performance-related bonuses. Company van, tools, and mobile phone. Ability to manage your own … public holidays) Pension scheme and other company benefits. Opportunity to work with a highly regarded national company with a reputation for excellence. The role of a Fire and Security Service Engineer: We are seeking a skilled and motivated Fire and Security Engineer to join my client. As a key member of their field team, you will be responsible for More ❯
Bretton, Peterborough, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Vermelo RPO
by leveraging vast data assets and state-of-the-art processing capabilities. As a Data Insight Analyst, you will use your advanced analytical skills to: Deliver outstanding and actionable customer insights Have responsibility for providing insights and support the building data products that helps shape Markerstudy’s strategic roadmaps and customer propositions Support the delivery, maintanence and ongoing … critical advantage in the increasingly competitive insurance market. Key Responsibilities: Support the build and maintenance of our core data product capabilities of in areas of debt, affordability, claims, pricing, customer personalisation and our customerservice contact centre. Support the delivery of analytics to the business via analysis, testing, modelling, profiling, and reporting. Investigate data and analytical initiatives More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Gerrard White
by leveraging vast data assets and state-of-the-art processing capabilities. As a Data Insight Analyst, you will use your advanced analytical skills to: Deliver outstanding and actionable customer insights Have responsibility for providing insights and support the building data products that helps shape Markerstudy's strategic roadmaps and customer propositions Support the delivery, maintanence and ongoing … critical advantage in the increasingly competitive insurance market. Key Responsibilities: Support the build and maintenance of our core data product capabilities of in areas of debt, affordability, claims, pricing, customer personalisation and our customerservice contact centre. Support the delivery of analytics to the business via analysis, testing, modelling, profiling, and reporting. Investigate data and analytical initiatives More ❯
Peterborough, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment
Job Title: Service Desk Analyst Location: Peterborough (Hybrid - office based for initial training) Contract: 6-month contract (likely to extend) Rate: £19.87 per hour (Umbrella) - paid weekly Hours: 37.5 hours per week Shifts: Late evening/night shifts on rotation: 13:00-21:30 and 15:30-00:00 (including weekend work on a rota) Start: ASAP Are you … an experienced IT support professional looking for a hands-on role working late shifts? We're recruiting for a Service Desk Analyst to join a busy and growing IT team based in Peterborough. This hybrid role offers a great opportunity to build your technical skills in a fast-paced environment, supporting users internationally. What You'll Be Doing: Providing … 1st and 2nd line technical support to internal users across various regions Handling and resolving a wide range of IT issues through the service desk platform Building, imaging, and deploying desktops as part of project rollouts Ensuring timely and professional responses to incidents and requests Supporting both Windows and Google Workspace environments Following established procedures and escalating issues when More ❯
incoming enquiries and will be expected to register the enquiry on our CRM systems, creating the estimate with help from other team members and issue the proposal to the customer in a professional manner providing excellent customerservice throughout. The Technical Sales Support role will be: Expected to attend site visits to better understand project requirements and … with Microsoft Office tools, particularly Excel is essential. Familiarity with MS Project and/or Visio would be advantageous Good literacy skills are essential Excellent communication skills and previous customer facing experience is preferred The successful individual will be able to adapt quickly, be motivated to develop and manage their own portfolio of work and be confident in communicating … must be enthusiastic and willing to learn about the process automation industry and technologies Although my client operate a relaxed dress code in the office, this role is sometimes customer facing and requires candidates to be smart and presentable when required The company My client understands their continued success is down to their dedicated team, they invest time and More ❯
Account Manager Peterborough 35,000 ote 60,000 - 80,000 Construo Recruitment is currently recruiting for a motivated and customer-focused Account Manager to join a fast-growing and forward-thinking business in the IT, Telecoms and Managed Services sector Key Responsibilities: Manage and develop a portfolio of existing business clients Build strong long-term relationships to maximise client … satisfaction and retention Identify new business opportunities within existing accounts Promote a wide range of technology, telecoms, and managed services solutions Work closely with internal teams to ensure smooth service delivery Achieve sales targets and KPIs while delivering excellent customerservice Ideal Candidate: Previous experience in account management or business development Background in IT, Telecoms, Connectivity, or More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customerservice Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
machinery and consumables industry with a focus on the consumables side. My client offers environmentally friendly packaging to a wide range of services in to markets such as food service, supermarkets, industrial and fresh produce. They are looking for a Sales Engineer in a business development style role where you will prospect customers within a 2 hour radius of … and surrounding areas. You will be driven to succeed and will also have the ability to work with a highly effective sales support team in order to maximise the service of the company. Be able to deal with new markets, growth areas, trends, customers, partnerships, services prospection, negotiation and commercial follow up of UK customers and branching out further … Sound experience in a sales environment is key and ideally from the following industries: FMCG/Packaging/Fresh Product Markets. Strong technical and creative problem-solving skills. Excellent customerservice skills. Good communication skills both written and verbally. Experience of closing and negotiation techniques. Adaptable and flexible on managing workload. This is a fantastic opportunity to join More ❯
alarms, CCTV, access control and other security systems. Carrying out routine planned preventative maintenance (PPM) and fault finding. Ensuring compliance with relevant standards (BS5839, BS5266, NSI, etc.) Providing excellent customerservice and maintaining strong client relationships. Participating in the on-call rota and attending emergency call-outs when required. Completing accurate reports and documentation for all works carried More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Global Technology Solutions Ltd
OOH/Night Shift IT MSP Customer Support Helpdesk Peterborough Full time Hourly rate £ PAYE We have a great opportunity for IT Service Desk staff to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift-based role working … This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to progress their career in IT long term. The ideal candidate will have worked in an IT Managed Services, CustomerMore ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Global Technology Solutions Ltd
OOH/Night Shift IT MSP Customer Support Helpdesk Peterborough Full time Hourly rate £14.00 - £15.00 PAYE We have a great opportunity for IT Service Desk staff to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift-based … This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to progress their career in IT long term. The ideal candidate will have worked in an IT Managed Services, CustomerMore ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Tata Technologies Europe Ltd
scope Background in Industrial heavy Machinery (Diesel Gensets) would be preferable. Competencies: Drive for Results: Demonstrates and fosters a sense of urgency and strong commitment to achieving goals . Customer Centricity: Ensures the delivery of exceptional customer service. Lead Corageously: Takes personal and organizational risks to do what is right and achieve organizational success and supports others who More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Tata Technologies Europe Ltd
A background in Industrial heavy Machinery (Diesel Gensets) would be preferable. Competencies: Drive for Results: Demonstrates and fosters a sense of urgency and strong commitment to achieving goals . Customer Centricity: Ensures the delivery of exceptional customer service. Lead Corageously: Takes personal and organizational risks to do what is right and achieve organizational success and supports others who More ❯
Peterborough, Cambridgeshire, England, United Kingdom
JTH Recruitment Ltd
offering:- Comapny car A competitive salary based on experience and industry benchmarks with yearly salary reviews Twice yearly bonusses A flexible working environment 25 days annual leave + Long Service Award of one extra day annual holiday for every 5 years worked Life assurance Pension scheme (3% employers’ contribution) One of the most important elements of the role is … that in many cases the installation engineer is the first person from the company that the customer will meet. It is therefore very important that the engineer leaves an excellent first impression of the company. Provide excellent, consistent and professional levels of service to their customers and all aspects of the business WHAT YOU’LL BE DOING Report More ❯
Due to continued growth and success, we are currently looking to recruit an in-house engineer to undertake Pre-Delivery Inspections (PDI's) and ensure generator sets arrive at customer sites and operate correctly. The main duties of this role are: Pre-delivery inspections and testing of JCB generators from 20-780KVA Servicing, modifications, and repairs to JCB … Generator Equipment to the highest standard This is a depot-based role. You will need to promote and present a professional image and offer service solutions to our customers, frequently liaising with JCB Manufacturer. The objective of this role is to provide the customer with world-class customer service. Duties include: Undertake PDI's on generating sets … ensuring perfect operation prior to delivery/installation Carry out minor and major services to diesel engine generator sets Control system wiring Program Deepsea controllers to customer requirements PLC/Deep Sea/Deif programming work Participate in site duties such as loading/unloading sets and assisting colleagues Attend relevant product training courses Work unsociable hours as required More ❯