2 of 2 Customer Service Jobs in Petersfield

issues. This hands-on role will involve troubleshooting hardware and software issues, supporting new starters, and ensuring users receive a high level of customer service. You'll work closely with non-technical users, offering clear, practical guidance while logging and resolving support tickets as part of the wider … team.What you'll need to succeed Previous experience in a 1st line Helpdesk or Service Desk role Confidence supporting non-technical end users Strong communication and customer service skills Basic knowledge of Microsoft 365, device management, and laptops Experience with hardware troubleshooting (laptops, peripherals, AV) Ability ...

issues. This hands-on role will involve troubleshooting hardware and software issues, supporting new starters, and ensuring users receive a high level of customer service. You'll work closely with non-technical users, offering clear, practical guidance while logging and resolving support tickets as part of the wider … team. What you'll need to succeed Previous experience in a 1st line Helpdesk or Service Desk role Confidence supporting non-technical end users Strong communication and customer service skills Basic knowledge of Microsoft 365, device management, and laptops Experience with hardware troubleshooting (laptops, peripherals, AV) Ability ...