the clients over the telephone when required, updating on the progress of their orders. Handle any queries, faults or complaints that come from customers effectively and professionally. First class customerservice skills written and verbal To be an ambassador for this market leading brand, carrying forward the quality of interaction that has come to be expected from such … a well-respected business. The Person Enthusiasm, people centric and a positive approach Experience within a similar support administration role preferred but not essential. Experience of providing fantastic customerservice to clients ideally Excellent communication skills at all levels Great team player who is also comfortable to work on their own initiative. A natural problem solver who is More ❯
Field Service Engineer Devon/Cornwall Key Skills: EPOS, Tills, IP Networks, WIFI, Installation, Configuration, Maintenance, Testing, Fault Finding, Cable Testing The Company Our client is one of the country's leading technology providers, supplying EPOS (till) systems, mobile apps for ordering and web apps for engaging with consumers through loyalty programmes or reservations. The Job As a Field … Service Engineer, you will install, maintain, and troubleshoot IT network system connectivity and hardware issues at sites throughout Devon and Cornwall Duties include: Site Surveys Installation, testing and configuration of EPOS systems, including structured cable testing Planned maintenance Diagnosing faults and swapping out units Fault-finding on computer WIFI networks Reimaging PCs, data copies and system updates About You … As a Field Service Engineer, you should have a good mix of the following skills and experience. Field-based customerservice engineering experience Knowledge of computer hardware (PCs, IP Networks and WIFI) Manage own diary and workload EPOS knowledge desirable/not essential as full product training given Full Driving Licence Hours Monday to Friday, 9 am More ❯
Customer Information Governance Specialist Location: Plymouth (Building 2, Derriford Business Park) Contract Type: Full time, Permanent (37 hours per week) Salary: Starting from £30,000 p.a. (DOE) plus performance bonus At Delt Shared Services, we help our customers do amazing things - and strong information governance sits at the heart of that. We’re looking for a Customer Information … clarity. What you’ll do Give customers clear, independent guidance on UK GDPR, the Data Protection Act, Caldicott principles and wider IG standards. Lead the development and monitoring of customer compliance, translating legislative changes into practical actions. Work autonomously; planning your workload, responding to customer needs and building strong, trusted relationships. Provide specialist support on DPIAs, SARs, breach … reviews and complex multi-party investigations. Advise on incident assessment and reporting through the DSP Toolkit, including escalation to NHS England or the ICO where required. Act as the customer’s point of contact for the ICO to ensure responses are timely, accurate and compliant. Collaborate with DPOs and other service areas, supporting training, toolkit submissions, project work More ❯
support and advice to UHP users on Data Quality and iPM issues. The post holder will assist in the administration of data quality reports and communicating issues to the Service Line Teams and updating information reports. They will alsoprovide administrative support to the DQ Team, the wider Performance Information Team and Data Quality Steering Group. Preference will be given … required to work in roles relating to Information Provision and Data Quality, within the remit of this job description. To include running reports, initiating email and telephone contact to service users, and supporting the rectification of data quality errors and validation of data. Data Quality plays an important role to the Trust in identifying potential information errors on the … do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation More ❯
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customerservice Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
who will be required to travel regularly to different locations, maintaining and repairing generators varying from 20KVA to 1250KVA and various other equipment within our range, providing an onsite service to customer. This will include finding and capturing machine damage and keeping accurate and comprehensive service and maintenance records. It is also really important that you communicate effectively … Flexible and self-motivated, you will be keen to embrace new training opportunities, which may on occasion require staying away from home Great communication skills both verbal and written Customer-Focused with a commitment to delivering an excellent service Effective planning and organisation skills with strong attention to detail and accuracy A valid driving licence with no more More ❯
